I had a good experience with this urgent care clinic. They took my insurance easily. I was seen…read moreright away. The staff was caring and friendly. The Nurse practiser Katherine White was very caring and attentive. Listened to my symptoms. Checked for my issue and wrote a prescription with a referral to a urologist. I was in and out of there with ease.

Terrible, terrible, terrible. The male receptionist was haughty and aloof ----no patience or…read morecompassion. The medical assistant clearly was angry about something. (I was condial, civil and polite, so it couldn't be me !!!) I went to 2 different so-called health care providers there at Shadle Indigo Urgent Care (they only have PA's that I know of ) neither one of them knew what in the world they were doing. Was told I did not have skin infections when the area is swollen, full of pus, painful and inflamed. Had to beg for antibiotics for that. Was told a medication did not contain an aspirin-like compound (I'm wildly allergic) when that ingredient is clearly stated on it's box. Went back twice for a painful UTI and the meds I was prescribed here did absolutely NOTHING, so now I still feel like I'm peeing razor blades. Was told to call this clinic in my discharge summary if I had any problems, I HAVE BEEN several days in a row now, but the clinic staff does not answer the phone, and they do not have voice messaging. I am on limited-income social security and do NOT have a whole lot of money to throw away on healthcare, even though I'm in awful misery right now. My counsel is : PLEASE, do not go here. Do not take children or the elderly here because, in my humble estimation, Indigo Urgent Care is WORSE than nothing. I sign my name to this: Catherine Ann Humberg, Spokane, WA.

Very satisfied with the care that I received and grateful for the weekend hours!…read moreCassie and Dr. Woodruff were extremely professional and kind. Check-in was easy. Wait time was reasonable as this is determined by urgency of each patient. Again, very satisfied with the care that I received.

As soon as I got in, I was greeted by front desk and was checked in very quickly. Everyone was able…read moreto honor my appointment time (even though there are no guarantees that there would be no wait). I felt heard by my doctor and he was able to address my concern.

My daughter came in with a painful lesion in her back, the technician who checked her in, would not…read morelet her take her bra off, even though it was painful to wear it. When the doctor or PA lanced the infected lesion with a needle, instead of putting the needle in a safe place he held it in his hand while squeezing the pus out of the lesion. My daughter was sobbing, so I reached around her back to comfort her and poked myself with the dirty needle. I told the doctor/PA that I had poked myself with the needle, and that it was bleeding, no apology, no response, he did not even offer me a Band-Aid! I sure hope my daughter did not have MRSA! He put her on an antibiotic.

I've never been in and out of an urgent care so quickly! I'm still in shock at how 'express' this…read moreplace truly is. I made a same day appointment one morning and was checked in immediately after I arrived. A staff member was waiting to take me back to a room before I could finish putting my debit card back into my wallet after paying my copay. I was in and out within 10 minutes and was able to fill my prescription next door at Rite Aid within 20 minutes after finishing my appointment. I've been to several urgent cares in the area for myself or my children and this was by far the best. I'm so happy I gave it a try and I will definitely be utilizing this location in the future when we need urgent medical care. Highly recommend!

BEWARE! I left the review before this and was told to call the number listed. I did and was told I…read morewould get a follow up call. Never happened! I talked to the clinic directly and they agreed that was a mistake and told me I would get a call back to fix it. Never happened. Basically getting the run around. Make sure you are fully aware of the charges because the can bite you later. Basically false advertising! I would expect that they would at least follow up and give me a call back.

The reception was very nice at the argonne location. But the doctor didn't seem to want to do his…read morejob. Avoid that location if you want a doctor to actually take a look into your situation. He was useless and a waste of time

First Doctor to actually explain what my labs meant in detail and the correlation to symptoms I was…read moreexperiencing. If there was a test that I could manage myself (e.g. high cholesterol) he explained how I could help myself or, if I chose, I could take cholesterol meds until it lowered. The office staff are friendly and don't rush you through the visit. I highly recommend Family Medical Care in Hayden.

Excellent care, wonderful, small staff. Personal attention to detail, and encouraging words, I…read morecan't say enough for a doctor Torquato and his staff at Family medical care in Hayden Idaho.

0 stars...after being referred to this practice by my OB...my husband physically went into Susan…read moreAshley's office to inquire if they took our insurance and were accepting new patients...we were told yes...and proceeded with changing our primary care provider... First, I scheduled an appointment for my daughter (6) who has had a chronic cough to insure she is seen first and we received a text message reminder of the appointment. Next, after receiving the appointment reminder above and still needing appointments for the rest of our family I called the office to schedule a second intake appointment for me and my other daughter (they will only do two intake appointment per family at a time)...during this phone conversation I was not only told that they were maxed out for patients with our insurance and refused us service... they also proceeded to cancel the appointment for my 6 year old... Being confused by this I asked what would had happened if I showed up for the appointment that had previously been scheduled and confirmed and I was told they would have just turned us away the day of the appointment. I found the staff to be very dry, rude, and uncaring about a situation they had caused...their advice was to call my insurance company...they gave no recommendations for other practices or ways to get help for my daughter who needs to see a dr sooner vs later...and now we have to start the process over...which can take up to a month The next day my husband went back to the office to speak to someone and clarify what happened...they had closed early based on hours posted on the internet...Their website says 5:00, their Google info also says 5:00, (it was 4:45)...my husband also noted the hours were not posted on the door. Furthermore, I called the office twice before this happened, and they never returned either call and she is still currently listed on our insurance website as accepting new patients.

Absolutely horrible experience. Rude staff, hard to get anything accomplished, multiple callbacks,…read moremistakes. No good management and badly disorganized. Read reviews, all similar experiences. RUN, from this Place!

Ive honestly been here a fair amount over the years; my doctor is hard to get into in a timely…read morefashion, & I've always been able to rely on Providence for reliable & compassionate care. I will say the wait is long upon occasion, but that makes sense given the fact it's urgent care - that's fairly typical everywhere. The staff is consistently friendly; I know they're always doing their best to help patients in an efficient & thorough way. Having kindness & patience towards them goes a long way, & goodness knows they deserve it. They are very thorough with any testing, x-rays & the like. I always find they take time to answer any questions, & I appreciate they make sure not only to address my concerns but also make sure I understand how to go forward & what is going on. I truly appreciate all the medical staff here, they have really had my back time and time again.

I thought I broke both of or one of my wrists on a Friday so I called Providence urgent care and…read moreasked how much it would cost to be seen by them. I am a self pay patient and wanted to wait until Monday and go to Northwest Orthopedics because they only charge $275 for the visit and X-rays. Providence said it would cost around $400. I was in a lot of pain so I decided to go. They X-rayed my wrists and told me I broke both so they used a small strip of cast material to splint my wrists and sent me home. This was the bill that I actually got and that didn't include the X-rays, which cost me $252 from inland imaging and $82 for the shoulder sling they gave Office/Outpatient Visit Est $437.00 CPT/HCPCS code: 99214 Quantity: 1 Apply Forearm Splint $352.50 CPT/HCPCS code: 29125 Quantity: 1 Hc Pr Q4022 Cast Sup Sht Arm Splint Fbrg $122.00 CPT/HCPCS code: Q4022 Quantity: 2 No Charge Drug $0.00 CPT/HCPCS code: J3490OTC Quantity: 1 Hh Phs Bndg Conform Stretch 2In X 75In Strl Cdm $12.00 CPT/HCPCS code: A6449 Quantity: 2 Hh Phs Bndg Elastic Matrix 2Inx5Yd Cdm $10.00 CPT/HCPCS code: A6448 Quantity: 2 Ondansetron 1 Mg, Oral [Nausea/Vomiting] $2.00 CPT/HCPCS code: Q0162 Quantity: 1 Subtotal billed $935.50 Provider adjusted -$237.10 Total amount due $698.40 They charged me $352.50 to put on the splint, which took about 10 minutes, and $122 for the two thin strips of cast. I called several times to try to negotiate a reasonable payoff but after many calls and no help, they offered to take $50 off. This is robbery! Almost $1100 for the entire visit when I was quoted $400. If you are self pay, do not go here. Northwest Specialty Hospital in Post Falls charged me $150 for an urgent care visit. I learned the hard way.

My husband fell on ice and I made an appointment. Our wait time was very short and every staff…read moremember was pleasant, professional and did not hurry us. I would recommend any of their urgent care facilities. We were in and out in an hour. The outcome was great.

This urgent has very long waits, the staff are unprofessional, and it doesn't matter if you check…read morein online. It is really difficult when you are expecting an illness or an injury to wait excessively while staff are joking and high 5ing each other in the background. I decided to give them one more try and it was the same story. I left went down the road and was called back to its 15 minutes. The staff at NW urgent care seem like they just don't care.

I admit to being a bit skeptical when reading over the website, just too good to be true. Has to be…read morea catch. I went ahead and contacted them, and am very glad I did! Spent an hour with NP Freed, very comfortable visit, never felt pressured for time or information, just got to know me, what I needed, where I was coming from. Great folks! Lab work done immediately, results back next day, great communications from Freed and the office, and I know exactly where I stand physically! Plus it was a lot more economical than prior providers! Now I'm sold. I would have no hesitation in recommending DPC to others. Glad to be a member!

I am new to the area, and have not established care with a primary care doctor. I was feeling…read moreunwell and knew that I needed intervention, have tests run, and probably a prescription. Although I have insurance, the fear of going to an urgent care, waiting for hours, and then being billed for full price because I have not met the deductible was causing more grief than my illness. My husband (Jonathan) found Direct Medical Care. I was suspicious because it seemed too easy. I made a profile online, and requested an appointment. The office actually saw my profile and knew who I was when I called....and... they fit me in that day, even though their schedule was full. I was seen by Matt (NP), and he was thorough, direct, and personable. I never write reviews, but I was so impressed that medicine was actually geared towards, me, the patient, and my comfort...not satisfying the limiting insurance rules, or waiting 8 hours in urgent care for something that should take 1 hour, at most. Yay! I am a fan!