My husband and I get all of our insurance (home, auto, health, etc) through Carolina Insurance…read moreGroup. You WILL NOT find better rates from another agent! Toward the end of last year when we had to add our new baby boy to our health insurance, we went straight to Ray, knowing he would give us options with the best rates and coverage, and he indeed, delivered. If you're like us, you're probably paying for Homeowner's Insurance throughout the year via an additional amount on your mortgage, which is put into Escrow. Again, like us, you enjoy the convenience of allowing the mortgage company to pay the insurance from this Escrow account, so you don't have to think about yet another large bill (hello, property taxes) every year. If this sounds like you, CALL CAROLINA INSURANCE GROUP, because you're probably overpaying! We have the same coverage we've always had, but after asking Ray to price some Homeowner's Insurance for us, we're paying $800 LESS per year! We still don't have to worry about an extra bill, since it's built into our mortgage payment, but we're now paying less on that bill every month (without even refinancing)! You owe it to yourself and your family to make sure you're not overpaying on your insurance. Think about what you could do with that extra cash each month!

Ray has always helped me by finding the company that works best for my budget and needs. My…read morecurrent insurance company, Travelers, did an awesome and thorough job with both my car and house damage. Very quick turn-around and very professional!

Someone hit and ran me just before the holidays, on a Friday. Instead of getting me help, they had…read moreme wait until after the holidays to do anything. My car sat for weeks before a tow even came out, let alone any plans for how to fix it. I would never have expected a major insurance company to put me through this. I wish I never switched from GEICO. This was hell. Not only that but the shop they took my car to scratched my car, chipped my mirror in 2 places and gave it back to me with a non-functioning window on top of all that. And when I tried to get them to fix it they said the insurance would need to take ANOTHER deductible fee because what the shop did is separate from the initial crash. I'm considering filing a small claim against Calliber Collision, State Farm's "preferred" shop. And as for State Farm, I'll be switching from them soon. Any other company would be better than this. They are the WORST.

Very pleased with Matt and his staff. They are always professional, prompt, and courteous. I had…read morea conversation with Nicole yesterday, which initiated with me. She was very personal. She said she did not want to get in my business. I told her I would welcome any suggestions. She began to offer advice as if I were her, mother, sister, daughter. Her goal was not to increase by premiums, but meet my needs. I wouldn't want to be insured with anyone else.

So in an effort to conserve money I switch insurance companies. I combined my home and auto…read morepolicies and moved to this company. The sales staff is great and will try and get the best price for you. I was not even with the company for a couple of months before I had to file a few claims, 1 home and 2 auto claims, all within a weeks time. The auto claims were made at the same time as a drunk driver totaled 2 of my autos parked in the driveway at the exact same time. The insurance adjuster was nice and set me up in a rental right away. I kept the rental for about 6 weeks. That was much better that what Nationwide would have done, because my neighbor has them, and as soon as their claim was settled, they took the rental back the same day, even before the check was cut. With the claim department, the said that even after I cash the check, if I find evidence that my vehicle was worth more, just to send them the info, and they would add it to my claim. That was good customer service on their part.

I was literally DREADING switching my car insurance from Michigan to North Carolina…read more No, guys, like REALLY DREADING. Like, would have rather had a root canal. Luckily, Carmen and Justin made this super easy and not at all scary. My rate wasn't nearly as terrifying as I thought it was going to be, and Carmen went out of her way to ask me all kinds of nice things. She now knows what I majored in, what sports teams I love, my dog's name, and even my upcoming birthday plans. They're seriously awesome. Don't fret 25-year-olds who have to transfer off of their parents insurance! This is the place to go.

So helpful and quick! Thank you so much for the fast response and taking the time to answer all my…read morequestions! Carmen is an amazing agent!

Great rates, awesome service. I recommend checking them out for quotes on autos and home!read more

Great experience, call them by 11 had my insurance by 1 pm same day…read more Thanks Matt for all the information you give me ACF, exactly what i was looking for Excellent people, great prices, they are the best on the market.

From the owner: Meet the Licensed Professionals at the Alpha Direct Agency LLC. Our commitment to provide you with…read morecompetitive insurance rates for car, home, life and consultative commercial insurance expertise will make you a long time customer like many of the businesses we insure.

the staff go above and beyond to ensure your needs are met when it comes to insurance! They really…read morecare and treat you so kindly unlike some of the other agency's around! I always talk to real people and not having to deal with robots or call centers is such a blessing! Not to mention some cool decor if you have an eye for vintage furniture and stuff. I would recommend Acf for your insurance needs!

I have been with this company for about 10 years. Awesome! Everyone is very pleasant to all their…read moreclients. They find you the best deal for your needs and go over and beyond to satisfy you! If you need any insurance for any reason, I recommend them to everyone!