Very nice and understanding. They work together like a good family. They were very helpful in…read moregetting me what I needed and helped with the paperwork.

Not sure how this place has such a low rating. From my first experience here, it's been amazing…read more Extremely detail oriented & takes care of their patients. The reason i can walk without pain and still be competitive in tennis is because of this company. Forever grateful.

DO NOT USE THIS COMPANY! We've gone through this company a few times over the years for my…read moredaughter's leg brace and now I remember why we stopped using them. I just had the rudest customer service from someone I believe was a supervisor when I was asked to be connected to someone regarding a delay in the process of getting my daughter's brace that no one told me about. The person who fitted her has not been in contact with me since I emailed him despite him giving me his personal business card. He was also the same person who fitted my daughter when she was 3. He came to the brace fitting appointment when it came in and it was clearly way too small for her. He tried using his heating tools to flare it out and actually had us leave with this brace. She was in so much pain and it left marks that took days to go away. When we scheduled the next PT appointment, the PT was shocked and said it was clearly meant for a much younger child. This is the WORST company for orthotics!

This is the worse Hangar location I have been to. I was fitted for a brace in September. Brace was…read moresupposed to be ready in October. I got a call in October that it wouldn't be ready until December. I'm here today and the brace was not made to the agreed upon thickness at my fitting to ensure it would hold Up like a previous brace. We now start over to have another brace made. I would Also like to add the front desk rarely acknowledges patients presence and on my last visit they cancelled and forgot to call me to Tell me it was cancelled. Take your business elsewhere

It took me three months to even get an appointment. Then, it took another 2 months for my diabetic…read moreshoes to come in. I couldn't pick up my shoes, that I paid out of my own pocket for, because they didn't like the way my doctor had filled out the paperwork for the shoes, and since six months had now passed, they needed my doctor to fill out the paperwork again. My doctor graciously filled it out again and still it was not to the satisfaction of Hanger Clinic. They kept telling me it was for insurance purposes, but mind you, I had already paid out of pocket for the shoes - my insurance was not going to pay anything toward them. They had my money and I had no shoes. I finally had to tell them to forget the shoes, that I wanted my money back. I had to call them twice to get someone to call me back to address the refund. I was told I would get a check in the mail. I did eventually get my money back, but it was not by a check like they said. This was the worst experience I've ever had with a medical office. I have told my surgeon, my neuropathy doctor, and my Primary Care doctor about my experience with Hanger Clinic. Do not go here unless you just don't have any other options! All in all, I spent 9 months dealing with this company. Never again.