Receptionists very good. The staff tends to focus only on the spine, if you have other ortho problems they are ignored and get worse

Dr. Hanson has been my chiropractor for many years. His expertise and thoughtful care have supported my spinal health throughout my visits. He always takes time to discuss any concerns or requests I have before adjustments. His office is warm and welcoming and I highly recommend him. read more

Very helpfull with the Red light therapy. Just wish my insurance would step up with helping pay for some of it. It help greatly

The staff is amazing! I went in with some interesting back issues and Dr. Hanson knew exactly what to do. After just two weeks of treatment, I am able to do so many things again. This is without a doubt the best chiropractic care specialists in the state. I would recommend Prospinal to anyone that is having recurring back or any skeletal issues every time. I cannot say enough about this group of professionals. read more

I have been experiencing intermittent shoulder pain for several years now and with a clear xray of the shoulder, decided to have a chiropractor look at it. The pain seems to be positional because it comes and goes. Bryan Hansen is very thorough and professional. Practices Covid-19 mandates. The office is clean and organized. Was disappointed that chiro manipulation probably won't help, but can get the deep tissue laser light therapy. Unfortunately, insurance does not pay for this therapy. Am still contemplating my choices. Would like the pain to go away, but would like to know the source and alleviate that. Busy office with a constant stream of patients. Great customer service, professional and friendly read more

ProSpinal - Chiropractors Near Me - Reno, Nevada

Bryan is awesome! I met him years ago at a place I used to work and he told me about his business. I've seen him a few times in years past for issues I was having with my hip, knee, and shoulder from running and all around stiffness from not enough stretching. The office is bright, friendly, and airy. He's quick and efficient -- an all around total pro. read more

Best chiropractor in Reno. Dr Hansen each treatment plan is specifically for each patient.

I have been in and out of Dr. Hansen's office for many years due to back issues from military service. He has done an exceptional job working the VA (not easy task) getting me the card I need and taking extra time to explain the process of my care so I understood it perfectly. I highly recommend Dr. Hansen and ProSpinal. read more

ProSpinal is wonderful! Always greeted first thing by the receptionist. The doctor is super kind and really listens to your concerns as well as offers advice and exercises to do to help reduce pain. read more

Woke up with crippling pain in my back, so bad that I couldn't get across the room without crutches. ProSpinal is the closest in-network provider for me, so I went here first. They got me in about 48 hours later (which was about what I was hoping for). Bryan made adjustments. Thought one of my legs might be longer than the other triggering the problem, but had me go get X-rays to be sure. Turns out, no, my legs are symmetrical, I just have an unusual left-leaning curve to my spine. He adjusted me once more. Talked about exercises to reduce the likelihood of it recurring. Didn't try to upsell me on unnecessary treatment or anything like that. Today I am so much better, almost back to normal. Great experience. I plan to return here. read more

I was experiencing severe lower back pain. It started 8 months ago, so I went to a surgeon and received two epidural shots that didn't work. A friend of mine had gone to Dr. Hansen at Prospinal for spinal decompression a few years back and hasn't had any problems since. I started spinal decompression in Sept. 2020. My back hasn't felt this good for over a year now. Dr. Hansen and his staff are so great! I highly recommend Prospinal. read more

Dr. Brian Hansen save me from surgery! I was referred to him by neurosurgeon, Dr. Song as a Hail Mary. I am delighted to report his spinal decompression program worked perfectly for me. As a person, Dr. Hansen is kind, compassionate, funny, smart and truly cares about you and your outcome. His office is a pleasure. Ashley is happy and greets you with a smile. She is the first person we meet, making you feel welcome. She understands how horrific back/neck pain can be and is very compassionate. You must be committed to Dr Hansen's program. If you are, I hope your outcome is as successful as mine is. I strongly recommend pro spinal read more

This experience was phenomenal Dr.McJones is beyond a great practitioner her made not o to a huge difference in how I felt but in my emotional issue attached to the trauma in my body. I am so grateful for his empathy and awareness of the sensitivity needed to help someone a.k.a a woman to trust and heal. Thank you so much!!!!! read more

The pain wouldn't go away! I don't recall how it started, but I remember the excruciating pain in my lower back, down my left leg, tingling into my foot. Sciatica, most likely caused by being an accountant, sitting most of the time. I tried everything, until I eventually had a laminectomy. That was Jan 17, 2020. I felt like a whole new person, until 3 days post-surgery, I sneeze or coughed, and pop! The pain was back, not as intense as it previously was, so I lived with it. Constant pain, leveling between 1-6 on a daily basis. I tried to push through the pain, but the constant grunting and groaning I did was driving my husband crazy. He hated to see me in pain, saying no to family bike rides or time at the park. We saw the ProSpinal commercial on TV over a dozen times. I finally called. I went in on April 20, 2021 for a consultation and begin my journey to a pain free life that same afternoon. Dr. Hansen met with me and looked over my latest MRI. He put together a proposal for me, even offering a military discount because my father was a 21-year Air Force Veteran. I'm not gonna lie, I was a little taken back by the price tag. My insurance wasn't going to cover this "experimental" - "investigational" treatment. It's such a shame because this non-surgical treatment should be an option for pain relief! But I didn't want to live in pain any longer, so I gave up hopes of having a hot tub (hahaha) and paid in full. It was a rigorous schedule, a 9-week commitment, up to 4x a week at first. IT WAS SO WORTH IT! Every visit, I was greeted by Ashely, the administrative assistance, with a welcoming smile and a warm "hello". She has a wonderful laugh! Dr. Hansen, equally warming, treated me like a family member. After starting treatment, I immediately felt relief. The pain level was declining. I gave this treatment my all and it showed, as there was less grunting and groaning on the home front. There were times that I was still having some pain, and Dr. Hansen had to remind me to be patient, which is not easy for this instant gratification girl. I highly recommend Dr. Hansen and the ProSpinal team as an option for non-surgical pain relief! Thank you for giving me my pain free life back! I think I will go on that bike ride now. read more

I cannot say enough good stuff about Dr. Hansen. After two laser treatments and one adjustment the neck pain I had been suffering for years vanished, along with the migraines. It's been three months and zero pain has returned. I saw several doctors, and paid another office several thousand dollars for trigger point injections that never worked. They kept prescribing expensive medicines and creams that did nothing. Brian spent some time talking to me and moving my neck around, made one small adjustment and I had instant relief. The kind of pain relief I didn't know exited. Not only did he help with my back, but he was able to treat a torn quad muscle with the laser in those same two visits. I'm so impressed and recommend him to everyone suffering. read more

I went to this doctor because the tingling in my leg had turned into a burning sensation. After a short visit of him checking my spine, he grabbed my right foot and yanked it so hard it shocked me! I'm sure he didn't read my intake form, or he'd know that I had ankle surgery on that leg 16 months earlier. It caught me off guard, and when I voiced my concern, he also looked a bit shocked! Since then, my knee has cartilage damage! I can't prove it, but in my gut, I KNOW he injured my knee when he yanked so hard on my leg! I do not recommend him. My running days are probably over and I was told I'd have to manage the pain in my knee, that the damage is what it is! At this point, I've gone from ankle issues and sporadic lower back issues to ankle, knee and back issues! read more

Wow. Seriously? Suuuuper nice when he came in. Great demeanor AT FIRST. My back went out. Couldn't walk going in to his office. (Still can't walk now either after) I've had this before and other chiropractors had fixed it in one visit. He asked me what I did for work and my husband what he did. I was honest and told him we're both in our midlife crisis and working very bad jobs right now for an unlivable wage. I'm at my job for the insurance as we've had some health problems. He did a very fast basic adjustment on me. Spent all of 5-10 minutes and stuck a 10s unit on me when I still couldn't stand up. After he finished and I was no better he literally just looked at me with no answers, information, or expression, because ultimately he knew he couldn't get any money out of me. He didn't speak to me about any treatment plan or even inform me of his resources. THEN he proceeded to tell us how we're lucky because we'll never pay more than $34 co-pay with our insurance but that he doesn't get any more and that the treatment he did on me normally costs $350 and all he's gonna get is $34!! What in the actual F!? What a crook! "Treatment"? You literally did practically nothing. I had to ask him if he'd take care credit for the co-pay and charge me $200 and give me a credit for co-pays (anything over $200 is interest free for a year) and then he said "Go ahead but I'll have to pay 15% for that. They charge me 15% so you can get interest free" I asked him why he even takes care credit and Anthem Blue Cross if he's not being fairly compensated. And he said "because of people like you, there's a lot of contracted people like you... " Ooookayyy aaaaand your point is??? You still didn't answer my question dude. The point is. He treats you differently when he realizes he can't sell you. Drs are supposed to be in the business of wellness and helping people and have a responsibility to maintain their integrity of providing their best care worth every patient. I had insurance and paid my co-pay. I did my part. He should have done his. I get it. Insurance companies suck and you're also running a business. But change your formula. Stop taking Blue Cross and Care Credit. Don't take it and then give poor treatment. Such a shame when Drs are more businessmen than healers. But I'm sure between him and Yelp this post will be removed because the savvy businesses pay Yelp to be able to remove bad reviews. read more

Hobbled in with pain, walked out and hit the slopes! I highly recommend Dr. Hansen to get to the causal issue rather than selling unending treatments! Honest and caring! read more

I've been going to Prospinal for the last year and am glad to have found a good chiropractor finally. The doctors and staff are all great and able to see me quickly when I need an adjustment ASAP. Highly recommend! read more

A one star is generous. I was seen with an undiagnosed (at that time) muscle strain in my lower back. Without X-Ray or MRI, Mr. Hanson incorrectly diagnosed me with having one leg shorter than the other. He prescribed lifts for one shoe. As you can imagine this destroyed my back and left me in more severe pain than before, some of which remains today after over one year. Bryan Hanson is reckless and irresponsible. Do yourself a favor and find another chiropractor. read more

I have been treated by Dr. Hansen over the years, as, unlike most GPs, understands the body is an interrelated system, not just a hodgepodge of parts. Whether for a tuneup adjustment or resetting rib heads that i pop out on a regular basis, Dr. B has the know-how and empathy to make your day better. I recently called him for a referral to an ortho due to chronic bursitis in my outside hip. Thought I would finally get the 'cure-worse-than-illness' cortisone shot to ease the pain. 'Why don't you try laser treatment first?". I did some research, thought about the damage cortisone does (not to mention it's short-term fix) and gave it a try. 4 treatments in I am nearly pain-free. Non-invasive, non-corrosive (as cortisone is to soft tissue) and an almost immediate feeling of relief! Dr. B, I can't thank you enough! read more

Due to the 20 treatments where I was ripped off byBryan, I am now faced with constant tingling in my feet and both calves are numb and two doctors indicated I will probably have this feeling for the rest of my life. All can tell you is beware. He's a smooth talker and can him probably talk you into anything, Mark my words! read more

This review is strictly based on results. I have had two back surgeries in my L5 vertebrae area at 26 years old and back in September 2016 after seeing an ad on TV for ProSpinal I decided to give it a shot. Dr. Hansen is very charismatic and to be honest seems like he really cares for his patients. We sat in his office and reviewed my recent MRIs as well as talked about my past history and what I was trying to accomplish. I was in very severe pain in my lower back and had some shooting pain down my left leg still as well, and I had been told by another specialist that it looked like I was on my way to another back surgery. After talking with Dr. Hansen he did a great job of convincing me that taking on the almost $5000 burden for 20 visits was worth it with the non-surgical treatment.He seems very confident that he could help me out and get me to be pain free. His line was "I am not a pain manager, I am a pain fixer." Which sounds awesome on paper, however, he did not fix my pain. After each session, I would feel a little better for a couple of hours, but the pain would always return without a doubt. I mentioned this each time I went in to his assistant (Cat), and she told me not to worry about it, and that most of the time patients start to see significant improvement over the later sessions. After 23 total sessions (he gave me 2 on the house) I decided to get another MRI as I just wasn't improving. We sat down and looked at the MRI, and after almost $5,000 invested in these treatments, there was no signs of improvement! At this point Dr. Hansen recommended I receive a shot into my lower back as a nerve blocker to help with the pain. This was a "pain management" solution though, and after two months of visiting him, it was determined he couldn't help me. This was very frustrating and sad not only from the financial aspect as I felt like I had wasted quite a bit of money hoping he could follow through on his initial diagnosis that he could "fix my pain", but also just because I felt like Dr. Hansen was the real deal. I totally understand that I might be a rare case with him and most of his patients may see great results, but I did NOT. Nothing against him as a person or his staff, but I would advise all future patients to really consider what they are investing in when they go to ProSpinal. Looking back at it, I wish I would have never invested the time and money into Dr. Hansen. While I wish everyone the best of luck if they choose to go this route, just be very aware of the NO GUARANTEES and the financial investment you will be taking on. Once again this is just my experience and it is completely results based for my situation, and I truly wish I could give this a 5 star rating as that would mean I wouldn't continue to deal with severe back pain on a daily basis. read more

If you're looking for temporary relief for back pain, then go here. If you want permanent relief, go to a true spine doctor, MD or a Neurosurgeon!!! I went to Dr. Hansen at ProSpinal, spent thousands of dollars that wasn't covered by insurance and the back pain relief lasted 6months!!! I eventually had to have 3-back surgeries by a reputable Neurosurgeon! Save some time and money and go to a reputable Spine MD first!!!! read more

I hesitated to write this because Dr. Hansen seems like a really nice guy and that he really believes in his procedures and getting his patients life back. Because after talking to him, I was convinced I was in the right hands and he would help me live a healthy and pain free lifestyle again. After reading the reviews of Aaron, Alvin & Aaron, my experience was eerily similar and I'm starting to see a pattern. He was extremely well spoken (smooth talker) and confident that I would be pain free and able to golf again, ski again, ride a bike again, basically the disk would become healthy if I committed several thousand dollars and committed to 20+ visits with the decompression therapy. And like the other gentlemen I was convinced due to Dr. Hansen's conviction. Unfortunately, same result as these other gentlemen. A lot of time and close to $4k invested and with very minimal results. Felt good for a little bit after the therapy, but no lasting results, then the pain and discomfort would resume back to normal levels. I also had the same experience with billing. I was promised that my back brace would be covered by insurance and low and behold it wasn't, so another $500 out of pocket. After our final consultation, he tried to convince me to commit to another round of visits and luckily my funds were spent, so no chance. As the other gentlemen said, Dr. Hansen seemed really passionate about his technology he developed and convinced it would solve my disk issues, so I just assumed I was a lost cause until reading these other very similar reviews. It sounds like my exact experience. So, I would end with this...if his approach was so revolutionary and it indeed provided the life changing results that were promised, where is the money back guarantee or other two way commitment between patient and doctor? I can only speak for myself, but a lot of $$ spent and no long term effects unfortunately. I wish I could say otherwise and would be cheering from the parking lot if Dr. Hansen were able to deliver what we discussed...it all sounds so great on paper, nothing more, again at least for me and others apparently :( read more

5/2/2018 I would leave this alone, but every time I see his commercial it makes my skin crawl! Several of my earlier reviews "vanished", one was finally posted, but I really have to look for it to find it(he changed the office name). "Dr." Hansen is strictly a salesman, nothing else! I saw him in 2011, all he did was take over $6000 from me. Kept saying we were getting close and I needed a few more treatments, even threw in a few for "free" to keep me coming. In the end, my back was actually worse than when I started. If he was any good he wouldn't have a commercial running constantly!! Word of mouth would be more business than he could handle. He's only interested in taking your hard earned money and probably laughing all the way to the bank with it. Please, don't fall for his sales pitch like I did. If it sounds too good to be true......you know the rest! read more

Dr Hansen's office provided service and results exceeding my expectations. The check in was quick and smooth. I was promptly taken back to a nice room where Dr Hansen made me feel comfortable and was attentive to my needs. His treatment was very successful and the pain I had been having was alleviated. I've since referred Dr Hansen & ProSpinal to many friends and family and they've all had the same positive experience. read more

I love this place! I've been seeing the doctor for many years now for my reoccurring back and neck issues. He is extremely professional, caring, and accommodating. I always feel better after my treatment. I highly recommend Prospinal! read more

I came to Pro-Spinal with severe sciatica that I had suffered with on and off for 15 years. I was pretty miserable. Dr. Hansen, who clearly cares about his patients, recommended that I do an intensive treatment plan with both spinal decompression and laser therapy. It was a very big commitment, both financially and in terms of the time spent at the clinic. However, with only three weeks since I completed treatment, I have almost no noticeable sciatic pain and I am back to exercising at full capacity, without pain (he says that I should continue to get better over the next year). The staff is wonderful, and the treatment is worth every single penny, as well as the significant investment of time that the treatment protocol requires. I highly recommend this practice BEFORE you explore any other more invasive treatment protocol for your back pain read more

Went in for an initial consultation and adjustment. I've already been seeing a couple other chiropractors, but neither of them accept my insurance, so I'm always on the lookout for an office that will. ProSpinal is located close to my work and home. The place was busy, with a constant stream of clients coming and going. I take that as a good sign. Dr. Bryan Hansen appears to be very energetic. He was quick, thorough, and very efficient. He also educated me a little bit more about my body, and gave me tips on how to address a couple of my pain points. Overall, it was a great first visit. I scheduled a follow up visit already and I'm optimistic things will go chiropractically well. read more

I cannot yet attest to the final outcome of my treatment as I've only just begun being treated by Brian and his all star team, but I already know if there's any way possible for them to help me avoid a 4th back surgery, they'll make darn sure to do everything within their means! Have gone just a few times now and have had some relief already, but what stands out more than anything is the dedication, compassion and care above and beyond for their patients. They are all about their patients health and healing and it just shows. They are accommodating and invested to their patients. Top notch service and care. Whether it's basic chiropractic treatment or serious issues such as my back, you will get excellent care! Highly suggest visiting their office! Plan on posting again to share my successful treatment that I am very optimistic with what they have yo offer! read more

My wife was rear ended and had back and neck issues from the accident. Dr Hansen was recommended by a friend so she goes to see him. They say "don't worry about a thing. We'll handle all the billing with the other driver's insurance and give you top notch treatment." Then they call and say we can't get final payment from progressive insurance so of you don't pay we'll take you to court! Then when I call to talk to the billing department they are never available and never returned a single phone call. Extremely unprofessional, never do business with these extortionists! Liars and cheats! read more

Dr. Hansen saved the day! And continues to save my back. I have been a little hesitant about chiropractic adjustments, but finally decided why not. I called his office and had an apt in 2 days time. After 2 adjustments he was able to make the pain, I've had for years, in my shoulder go away. I feel comfortable in his hands. He is very thorough and also takes the time to explain to his patients what he is doing. I highly recommend Dr. Hansen. read more

This office top to bottom was incredible. I feel like they take you on an individual basis. Each treatment is adapted to help you heal. They truly care about each and every patient. If you have back pain you should go and get an evaluation. read more

This is the best chiropractor I have ever found. In the last 4 years I have struggled with pain in my hips and back. This man is a life saver and a job saver; after 4 treatments, he has relieved all my pain, the fact that I read more

The best, if I didn't go see Brian once a week I would be hunched over and drooling like that sorry excuse for a human in the movie The Elephant Man. read more

It is Friday October 13, 2017, and I just received an adjustment. I'm going to be as candid as possible. I have met four physicians in the last three years that have been amazing, but only one has changed my life and that is Dr. Hansen. I came here with an open mind, but a broken spirit due to my own medical issues and my husbands. I can tell you that he did everything he could to help my husband and when he saw results were not being obtained as planned he had a heart to heart with my hubs and I...the guy cares about his patients; I PROMISE YOU! I had seen a chiropractor who knew my condition and after setting up an $1800 plan, that he knew wouldnt change my bone structure, he continued to charge me and conduct adjustments with no follow up after my plan, I thought cool I am good to go, no not the case. Dr. Hansen noticed my leg discrepancy right away and now literally stand up straighter, and it cost me my $30 co-pay :0). He is very intelligent, honest and is good at what he does, and although he can not "Fix" all the cases that walk through his front doors I can tell you with confidence that he tries and if he can't he gives you options and/or suggestions. Before you write him off because of a couple of possibly negative people give him a try. I am pretty sure you will not be disappointed. Happy Friday! read more

Dr. Hansen... not sure what to say other than if you are having issues this is the place to go. I've been terrified of spine folks messing with me since I had a bad experience with a doctor who will remain nameless located downtown. This man might as well receive sainthood. Do yourself a favor and take your life back with this man. Never had a better experience with a specialist in my life. read more

My final review prospinal does not work for serve back issues. You have a three day money back guarantee. The first three days to 5 days make you feel amazing depending on you situation think twice or go to a chiropractor for three days, also get electric stimulation ice your pack and use and inversion table if that helps in three days that is the only level of treatment you WILL receive for $8,000. At the time I was ready for surgery guaranteed a 90% success ratio Dr. Hansen is very charasmatic to get you through the doors after which he is usually tied up getting other people in. He is often over staffed not always in the office. I live on a fixed income and I will be paying towards a credit card bill that drains my families resources for a treatment that did not work. My last visit was postponed because his team failed to inform me his son had a little league game after he rescheduled me. We were suppose to go over my MRIs since the treatment wasn't working. Finally he checked my legs and said it has been because I had been walking off balance. Why would he not check that to begin with? Please think twice. I was a happy patient for the first week and a half I am still suffering now I see a therapist to help get over my fear of being treated which also doesn't help with the financial burden we endured. read more

I hurt my back during exercise and wanted to make sure nothing serious was wrong. I greatly enjoyed the real, honest, caring staff and Dr. Hansen's honest diagnosis in saying that I didn't need to come back after the initial consult. I have been to other Chiropractors who try and keep you coming back again and again. Not the case here. I totally recommend Dr. Hansen and his staff. read more