I won't give you the long story but 10 stars for our manager Michelle. I lost my unit key and fob…read moreand had no back up which turned me into a ball of anxiety. Calmly and so willing to help Michelle found my keys and a fortune cookie in my car. I'm handicapped and need supplemental oxygen to breathe so she retraced my steps and was a godsend. Thank you for being here Michelle, you are simply the best. Michelle works for the Isabella and all tenents.

Snow removal was a complete disaster in our DMV neighborhood ! I email the company manager 2 times…read moreand never heard back ! She obviously doesn't know what she is doing or simply doesn't care ! I think it's the latter!

I strongly advise homeowners to stay away from Bay Management Group. My property sat vacant for…read morenearly a year, and when they finally informed me that a tenant was interested, they provided no details about the applicant. I later discovered they never completed a proper background check. The tenant they placed in my home never paid rent (not even once) and never paid the water bill. BMG failed to perform even the most basic due diligence and allowed someone to occupy my property without verifying their qualifications. Their negligence has cost me tens of thousands of dollars in legal fees and damages as I've tried to remove this tenant. Communication was consistently poor, critical information was withheld, and their handling of my property was completely unacceptable. I would not recommend this company to anyone looking for responsible, competent property management.

Tony would helped me with getting the property was amazing. He was reassuring the whole way. He was…read moreavailable to answer questions. He also helped after moving. I never had a a property management ever help like this.

First and foremost we want to thank Kashif for all his dedication to helping us sell our house…read more I first brought this house with Kashif as my agent, and he was phenomenal going above and beyond to help me land this house. Several years later, as I have decided to move states, when it came time to sell my house, it was a no-brainer to have Kashif represent us. And again, he never failed to disappoint. He set a game plan, with clear timelines, guidance, and addressed all our concerns/questionsPLUS more to help us sell our house. He was always patient, kind, knowledgeable, professional throughout the whole process. It was bittersweet as I didn't even have to drive back to my old state to deal with any of it. Kashif handled all of it, PLUS MORE. Unfortunate didn't even get to see Kashif in person! Having worked with Kashif before, his standard of business and professionalism in this business is unmatched. We have worked with many other agents, and Kashif's expertise is unmatched. I often wished we had more people like Kashif in other practices as well.... His PLUS MORE level of dedication is truly appreciated and will give you many comfortable nights of sleep and leave you smiling at the end of whole process. Thank you Kashif as always, and I truly hope we cross paths again :)

We were introduced to Kashif via RedFin, when hoping to tour a house for sale in Alexandria. That…read morerandom match was incredibly serendipitous as Kashif immediately stood out as a knowledgeable, hard working, and savvy realtor. While that initial home did not work out, with Kashif's guidance, we were successfully able to land a more beautiful home, in a fantastic neighborhood, in an incredibly competitive marketplace. He spent hours answering our questions and providing market analyses. He then expertly navigated negotiations and ensured that we were able to close quickly and successfully. He is even writing a book on best practices for realtors and home buyers! I will recommend Kashif to anyone looking for a realtor, as you will be hard-pressed to find a better one.

This company prioritizes property owners over tenants and demonstrates a troubling lack of…read moreknowledge about their own properties, including essential move-in procedures and neighborhood requirements (HOA regulations, utility setup, and county/state administration). When asking for assistance, I was able to find my own solutions before help was provided. The property management company automatically enrolled me in a "benefits package" that serves only the landlord's interests--a scheme to advertise lower base rent while tacking on mandatory fees that provide zero value to tenants. When I opted out of the renter's insurance by bundling my existing coverage and followed their stated process, I discovered I still had to prove my coverage directly to their insurance partner. This means handing over my personal information to yet another company just to avoid being charged for something I've already demonstrated I don't need. This company operates in a predatory manner and offers nothing of value to its tenants. Avoid if you can.

I should have known when we tried to sign a lease and nothing in their automated system worked to…read morepay them... We have had no hot water in our kitchen sink and sent an email to the Real Property Management Pros. An automated work order was established. We were notified that no one could come out until Friday (Thursday was Thanksgiving - and try hosting Thanksgiving without any hot water in your kitchen...) a veritable cornucopia of frustration. Plumber showed up on Friday (two hours late). He diagnosed the problem and said he had to check with the company prior to fixing (it needs a new spigot). Apparently a new one is over the allocated limit - so they had to check with the owners. Here it is Sunday evening and still no hot water... My wife and I are retired military and have always left rental properties better than we've found them. This property management company makes me want to start "treating it like a RENTAL!" Too bad for the owners - I'm sure they're nice people.

minutes ago NEW I was…read moreowner of the 8381 Scotland Loop in Manassa Virginia. I gave listing to Amplus Realty her name is Viki Lee She sold my property fix and sell very shortly We were satisfied. She does always satisfion job everything I already got closing with her 3 houses Now I am recommending to the everyone who needs sell the house or rent . She will make you happy too as I am

Amplus left us high and dry. They ignored our calls and became unresponsive after the initial…read morefirst response. I wrote a glowing review and then they disappeared. Avoid this company!

I've worked with Tom and his TMKenny Prop Services through various office mgrs and various services…read morepeople, and have never had a problem. Tom has continuously over 6 years has kept his organization at a high level of excellence. Repairs and renovations have been organized and attended to quickly. Problems get attention and a response and resolution. Further over this period our tenant vetting and selection has been first class. All through covid we have not had vacancies. I expect to continue working with Tom for many more years.

If I could give a 0 review I would. This is by far the worst property management company I have…read moreever went with. They are very inconsiderate and and they only care about the owner. The owner has needed to replace my fridge twice because he wanted to keep sending the warranty people to "fix" it. Them, nor the owner offered to reimburse me for food or anything. Everything will also be your responsibility even though you are not the owner of this house. I have been without a refrigerator for going on a month.Being a single mom this has been extremely frustrating! Go rent from somebody who cares!

I'm writing a review for a property in Montclair, NJ: 73-75 Grove Street. First let me start by…read moresaying the the super here is fantastic. He is attentive and responds quickly. However, he can only do so much. The entire building smells like 100 years of cigarette smoke. I cannot keep my windows open because of tenants who do not adhere to the no smoking policy. I've emailed the property management countless times, and they will only respond after about the 8th time. Forget trying to reach someone one the phone. That is impossible.

Nurith pays attention to details, is responsive, efficient, and timely in addressing any deadlines…read more The contractor that she brings onboard also provides quality services.

I am a tenant and really appreciate the attentiveness NLR always shows when I raise a concern. I…read morealso appreciate the fact that the service people they send to make repairs and highly experienced and reliable, plus they tend to be local small business people. A recent example: my AC went out on a Saturday during the brutal heat wave (110 heat index). Fiona at NLR kept in contact with me all day and was able to have a repair person at my house that evening. He diagnosed and fixed the problem within 30 minutes. I was so relieved and am very grateful for her support.

Edward and the team at Mars Hill Property Management continue to impress me even in the 4th year of…read moreour business relationship. At every turn, the folks at Mars Hill have performed with candor, professionalism, and alacrity. They communicate with both owners and clients clearly and promptly and they provide outstanding service. I am very thankful to be a Mars Hill client!

From the owner: Mars Hill Realty Group is dedicated to providing full-service real estate services in the Northern…read moreVirginia, Maryland, Washington D.C., and Austin, Texas market by combining our experience, market knowledge and negotiation expertise to help our clients reach their goals.

Jin Wickwire is AMAZING!!! Look no further for your next and future always realtor! From start to…read morefinish, Jin goes above and beyond for her clients. I loved how she explained everything so openly and clearly, as well as being highly responsive whenever we had questions or needed to discuss things related to our next home. She made everything a breeze which is so necessary when buying and/or selling! It is such a crazy and often times stressful process, but with Jin on our side, I felt at ease and grounded. She has so many connections, knows everyone (and everyone knows her), and is knowledgeable about pretty much anything you could want or need to know. And if she doesn't have the info you're looking for, she makes sure that we get what we need. Our buying process was a little hectic but she truly did an exceptional job of helping us with negotiations, navigating hard and tense dynamics, and dealing with conflictual or complex situations. We needed to upsize and were looking for a single family in Northern Virginia. She helped us find the home that we'd been looking for- a single family in Gainesville! No matter what came our way, she was there for us and always on our side. 10/10 recommend! Our family will be using her forever!

We don't usually leave negative reviews, but our experience with our former landlord and real…read moreestate agent, Jin Wickwire, unfortunately ended on a very disappointing note. While the home-buying process itself was smooth, our move-out experience was the complete opposite. As a family with young children, we were repeatedly questioned and made to feel uncomfortable over normal wear and tear......things like minor drywall nicks that are expected in any home with kids. These were already being addressed on our end with a contractor, as we had communicated. Despite agreeing to cover repairs and forfeit a $3,000 deposit, we were met with unnecessary comments and a level of aggression that felt unprofessional and unwarranted. It was especially disappointing given that we chose to work with her over many other options, expecting a level of trust and respect in return. We believe in accountability and were fully willing to take care of any legitimate damages....but respect and professionalism should go both ways. Based on this experience, we would not recommend doing business with Jin.