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    Prosper Ford

    2.2 (108 reviews)
    Open 8:30 am - 8:00 pm

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    Ford F-150 King Ranch
    Paul S.

    I recently purchased a 2025 Ford F-150 King Ranch Hybrid from Prosper Ford. Kyle and the sales team delivered a stress free, professional level of service that exceeded my experience at other area car dealerships. Kyle took the time to go over all the key features of this truck. At no time did I feel rushed or pressured, and this made all the difference. Curtis, the finance manager, kept everything transparent. There were no surprise fees, just an honest vehicle financing process. If you are in the market for a Ford truck, I highly recommend giving Prosper Ford a visit. My new F-150 is everything I hoped it would be - and the experience of getting it was just as satisfying.

    Cody G.

    NEVER TAKE ANYTHING THEY SAY AS THE TRUTH ALL THEY CARE ABOUT IS MAKING MONEY EVEN IF THAT SCREWS THEIR CUSTOMERS OVER! I took my 2014 Ford Focus to Prosper Ford as my check engine light came on as well as it was intermittently not wanting to start or shift into a gear. The code came back with P0805 clutch position circuit. They took a few days to look at it and came back saying I needed a new clutch & forks and that it would be $4500. I was shocked as I just purchased this car and didn't want to put that kind of money into this car. I asked them how they concluded that I need a new clutch & forks. They said they did multiple tests and that they took off the actuators and swapped the top one with the bottom one. And blah blah blah. I declined the repairs. I took it home and started doing research. From the research I found out that it might just be the clutch actuators. I also found a video on how to check the forks to see if they are moving freely. I got under the hood and started working. I took off the top and bottom actuators and I could tell these parts have never been taking off. I then check the forks to make sure they are moving freely and no problems. They move freely and perfectly. I then put the new actuators on top and bottom and hook everything back up. Turn the car on it starts right up no problems and then I put in drive no problem, reverse no problem and then I continue to drive around the block, seconds into my drive the check engine light turns off and all codes go away. I continue to drive get on the tollway get to higher speeds and go plenty of miles. Still nothing it is driving perfect if not better than before the check engine light came on. I was so happy! So long story short is you can't trust anything anyone says even the Ford Dealership. They said they ran multiple tests and swapped actuators and checked the forks and blah blah blah. LIES! LIES! LIES! All they did was check the code look in their book and say this is what needed done they did no test to see what the actual cause of the problem was. By the way they were trying to charge me $200 plus saying this was their diagnostic fee. I got them to waive this fee. So, they charge $200 plus to just check the code and read a book and put some generic mumbo jumbo crap down. They almost got me on the hook for $4500 to fix something that wasn't even wrong with the car. Good thing I did some research. To wrap this up, I leave you with this. BEWARE! Trust nothing anyone tells you even the head service guy at a Ford Dealership and do your own research. I will never go back to Prosper Ford or yet alone any dealership (unless I have a car that is under warranty). I recommend if you do make sure you do some research and maybe get a second opinion or investigate it yourself. NEVER TAKE ANYTHING THEY SAY AS THE TRUTH ALL THEY CARE ABOUT IS MAKING MONEY EVEN IF THAT SCREWS THEIR CUSTOMERS OVER!

    Original thumbnail of listing with the front bumper guard that was removed without notice.
    Daniel W.

    If I had to give one word of my experience I would use deceptive. I changed my plans to drive from Bentonville, AR to Prosper Ford, instead of driving to Tulsa, Ok. I did this to save 2k and get a one year newer vehicle but I regret it. Deception 1. I was told I could write a personal check. I asked to fill out a credit application without a pull of credit, to verify my identity. That was a lie. I was then told hard credit would be pulled and I would need to do a loan to leave with car but if I was to pay the car off before the first billing I wouldn't be charged any interest. Another lie. The bank won't process the loan for 7 business day, therefore I will be charged at least 7 days of interest. Hopefully a small amount but I was told multiple times that I wasn't going to have to pay anything in interest. Deception 2. I received a list of things the service department supposedly did, including checking the coolant levels. I questioned this because the coolant level was very low. I thought either they were lying to me about the coolant check and/or they are incompetent as a service department, or there is a problem with the coolant system. I had an agreement they would fix or buy the car if there was a coolant issue discovered within a week of purchase. There doesn't seem to be an issue but I had to take time out of my schedule to take it to my local Toyota dealership to verify. It seems to me they lied to me and/or have a incompetent service department. Deception 3. It was a very short test drive. I should of pushed back when they told me the drive was going to be short. Felt like 5 mins. I wasn't allowed to take it onto an interstate, and I was only able to accelerate to 60mph for a few seconds on a service road before having to apply the breaks. After the purchase, I discovered a very loud wind noise from the passenger side when driven on interstate over 65 mph. I didn't and wouldn't have discovered that very noticeable issue during the test drive. This makes me wonder if the minor door damage in the car fax report was a bigger issue then reported. Deception 4. The listing on facebook and on website had pictures of aftermarket bumper guards front and back. Sales manager told me they threw them away because they were falling off. They still took professional pictures of the vehicle with them. I was never told before driving 5 hours that they were not on the car nor was offered anything to compensate. They were at least a $1000 of accessories. Photos are below. Deception 5. After writing this review, I just found out that the driver power seat stopped working within 2 days of buying the car. My wife is unable to drive the car, because we can not move the seat for her. Supposedly it will cost 2k for Toyota to fix. There goes my savings for driving from Arkansas. They must have know about the seat starting to fail after 30 days of test drives. It was obvious to me when I adjusted it for the first time after the purchase. The motor sounded like a machine gone trying to move. I am starting to feel like I bought a lemon. I have lowered my rating from 2 to 1 star. More things to note: The listing on facebook was 1k more then the website. After adding in all the dealer fees and taxes we were 4k from listing price. After a little negotiation and considering taxes/registration, we were a bit closer to the facebook listed price but not website price. My batteries failed (they were low before purchase) in both of my key fabs on our 5 hr drive home. It took us a few minutes to figure out how to start the car. I blame the sales manager for most of this and the dealership. Our salesman was young and not very experienced. I don't believe he was intending to mislead us. The pictures of the accessories was an intentional misleading by either the sales manager and/or the dealership. So was the test drive and probably the seat. The payment situation was bad communication from the manager to the finance department. I would not recommend and will not return. This is unfortunate for them, because I need a 2nd vehicle.

    My new car
    Joel G.

    READ BEFORE YOU GO!: I called ahead of time because I had a solid number from another dealership but they were in Fort Worth. Prosper is a lot closer to me but I was coming from denton and as you know going from denton to Prosper especially on 380 is no fun at all, so I called twice to verify that they would be able to work around the price range that I was offered by another dealership ($17,625 for a red 2022 premium mach e) On their mustang Mach e (prospers silver California 1 edition). I drove all the way from denton to Prosper after being told by two salesmen that they can definitely get close to that number and make a deal with me and to just come on in. I told them explicitly and respectfully that THIS IS THE NUMBER I NEED OR I'LL GO TO Fort W. And they said no problem we can take care of you. After driving for about 40 minutes Dealing with traffic, they looked at my trade-in While I looked at their car and noticed that it needed brake pads & rotors really badly. The rotors were engraved horribly by the metal to metal contact from the worn out brake pads with a bunch of scratches down to the primer That weren't even addressed. Their vehicle reconditioning was horrible. I brought this up to the salesman (Santiago) And he tried to brush it off by saying the car went through a multi point inspection. I've worked on cars for YEARS and told him how the brakes need immediate attention. He said he'll see what he can do After I made him look at it closely. We went inside and after waiting, he brought the paperwork for me to sign. It was FIVE THOUSAND DOLLARS OVER where i told them i needed to be at! 2k+ in bs dealer add-ons. And they only offer 4k for my trade in where ford dallas offered 5.5k and fort w offered 5k. I took one look at the paperwork and told him to "give me my keys, this is why I asked you if you can get close to what I needed before driving all the way over here with my wife and kid. I'm going to To Fort Worth." he then tried to pull the "let me talk to my manager and see if we can come down on the price" bull and i said "No, we're leaving, give me my keys." They will undervalue your trade-in and overpriced their cars. They'll sell you cars that are a danger to you because they only care about your money. We ended up going to Fort worth And getting a newer car For a better price. (the red one is mine, the silver is the p of s they tried to scam me into). In my honest opinion don't waste your time with them, they will lie to get you in the office.

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    1 year ago

    They want a drivers license to view a car.Not driving the car just looking. Not a place to buy a car

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    Page 1 of 3

    Ask the Community - Prosper Ford

    Review Highlights - Prosper Ford

    Kendrick my sales guy was super helpful and his boss Damian was also really easy to work with and get a deal done!

    Mentioned in 2 reviews

    Read more highlights

    Bank of America Financial Center - Storefront

    Bank of America Financial Center

    (3 reviews)

    The place looks nice, is big, and is clean. I just moved to the area from out of state and wated to…read moretake are of some banking things. There were only 3 staff visible - one at the drive through window, one teller, and one in the office. Two were leaving, I asked if anyone could help me. She said she let the manager know in the back. But no one came. After waiting 10 minutes in the lobby and watching the other person waiting walk out unhelped, I decided to get something to eat across the street. 30 minutes later and 10 minutes before closing, still the one in the office was chatting away with casual non-business conversation with the same people as when I had left to get food. Now they were closing and the manager as he was closing the doors with me inside still waiting, asked what I needed, I started to explain and he told me I could do my change of address online. Well I was not looking to do a change of address so I don't care that I can do that online. Basically he was just trying to give an excuse to get me out the door without helping me. Long story short, I had to leave without getting anything done despite getting there an hour before closing. What a waste of time. At least I got food across the street so the trip wasn't a total waste.

    The bank's physical structure is fine. However @ 1240 on a Monday they had one teller working. The…read moreline was 8 people long and very slow. Based on the prior reviews I agree with the low rating and wonder why executives have not changed out management to get a better customer experience?

    Prosper Ford - car_dealers - Updated May 2026

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