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ProServ Mortgage

5.0 (1 review)
Open 8:30 am - 5:00 pm

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Services - ProServ Mortgage

Mortgage services

Mortgage refinancing

Home purchase

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Navy Federal Credit Union

Navy Federal Credit Union

(61 reviews)

I am a Disabled Navy Veteran, I went in to open an account and I was told that there was one person…read moreahead of me and at that point I expressed to the young Hispanic lady that I was In somewhat of a hurry but I would go ahead and wait, and I would leave and come back another day if I needed to. Now upon observation, the entire staff is of a Latin heritage, and by the way that I am writing this review it is obvious that it is not meant in anyway of being prejudiced. So as I am waiting the rep finishes with the person that was ahead of me, spends some time with her colleagues chit chatting and then calls a person ahead of me for a express service ‍ Only one rep. Working now as I am writing this they are done with that person as wand are now chit chatting again and I am waiting. Let's see what transpired from here. So they hd again called another person ahead of me for another express account, so at this point I was on my way out and asked the young lady " so today is a bad day to open an account then right " she tried to console me. Long story short I had to call NFCU so that they could call into this branch and have them ready to open me an account when I arrived. Nice work Moreno Valley, I would suggest that you have a corrective action meeting and express to the staff the difference between personal and business behavior.

Stay away from the mortgage department. They're a bunch of idiots. Your best going to somebody…read moreprivate who actually knows how to take care of you. These people are a bunch of morons. They don't even know what the current interest rate is most of the time or they get it mixed up as I say stay away from them

Alex Rojas - Secure Choice Lending

Alex Rojas - Secure Choice Lending

(20 reviews)

I just want to start off by saying I 10/10 recommend Alex Rojas to everyone! I started my home…read moresearching process in March of 2026 with no idea what I was doing, I just had a dream. We were referred to Alex by our real estate agent, and we sat down and spoke to him. Immediately he answered every single question, made us feel so comfortable and confident we were making the right decision. We left that day with so much knowledge, we started looking for homes immediately! Alex stayed in touch during the home searching process, and checked in constantly! He even reached out to the listing agent when we put the offer in our dream home, and he was on it! We had such a SMOOTH and easy home buying process because of our team. Loan Officers / Mortgage Brokers never get the credit they deserve, and I can just say Alex was wonderful. We will definitely do business with him again and will refer him to everyone! Thanks to his help, we are in our dream home as of May 6th, 2026. Thank you Alex!

As many of us who purchased right after the greatest rates in years, we were stuck with purchasing…read morehigh in the hopes of refinancing later. That later took a while. But throughout that time, Alex continuously kept us informed with the current rates whenever they reached a significant difference for us. He made sure that he had all he needed to make the move for us when the time came especially since rates change so rapidly. We were able to achieve our goal solely through his help and guidance. We will continue to use Alex in the future as not only did he help us save a lot of money, but he was also very friendly, personable, considerate, professional, and all around just wonderful to work with.

Ryder Mortgage Group - Ryan Abramson - Mortgage Consultant
 NMLS #1205435

Ryder Mortgage Group

(58 reviews)

My husband and I recently purchased a new home and we were referred to Jodi and her team by our…read morerealtors. I can't say enough great things about Jodi and Ashley! Our transaction was particularly complex with a lot of moving parts, and they made the whole process so much easier. They were always available to answer my (sometimes ridiculous) questions, and had the best attitude about the whole thing. They guided us through with ease and we closed with no issues! You will not be disappointed working with them.

Ryder Mortgage Group has done a superb job. My girlfriend (Jennifer) and I worked with Jodi and…read moreAshley the first week of May 2024. I contacted Jodi Ryder, I told her my girlfriend situation, within one day she gave us options regarding a second loan on my girlfriend house. Jodi was honest and she explain the process. Than, Ashely Gollick took over the process, and she walked me thru the process of what we needed to submit. At that time, my girlfriend credit was jumping from 690 to 715. After getting the second loan, paying all debts her credit scored jumped to 755 within one month (June 2024). Ashley set up everything to make the process smooth, painless, and always ready to answer questions. Loan closed May 28, 2024 and my girls had her loan money in the bank within 3 days. (See credit score screenshot) Jodi and Ashley have always told me that they do their best to close loans in one month, and they have been correct. Jodi and Ashley helped me back in 2012 to reduced my VA loan from a 5 or 6 % to 3.5% and everything was completed in one month. 2014, Jodi and Ashley helped me refinance cash out on my house and lower my interest rate to 3.25% and processed completed in one month. Additionally, back in 2022 my girlfriend lower her interest and did a cash out refinance on her house and she has a 2.5%, all in one month. Jodi and Ashley, and the entire team go beyond their work, honest personnel, and ready to answer any questions. My girlfriend has been very pleased with their work, and helping her relieve stress from making financial decisions. If I could, I would give more than 5 stars to Ryder Mortgage Group. They have done excellent job and as always, alway helping people. I recommend Ryder Mortgage Group in murrieta. (858) 735-8503. Thank you for helping my girlfriend all three times, and myself as well. Sincerely, Raul

Secure Choice Lending - @securechoicelending #theonlychoice #securechoicelending #downpayment #homeownership #fthb #newhome

Secure Choice Lending

(62 reviews)

My husband and I worked with Macklin at Secure Choice Lending to purchase our first home and he…read morecould not have been any better! He was easy to reach and available whenever we needed him, even took our first call during a family event on a holiday weekend. He was patient and helpful with every single question we had (which was a lot as first time buyers!) and was knowledgeable about ways to get our monthly payment in a range we were comfortable with. We feel so grateful to have had him walking us through the process. We would recommend him to anyone!

AVOID AVOID AVOID!!! I trusted Secure Choice Lending with…read morethe loan for my first house. Brandon assured me they had dealt with loans on leased land and that the process would be relatively smooth. That was absolutely not the case! I primarily dealt with Ashleigh who didn't seem to be familiar with the process and was learning it as she went. I tried asking multiple times what else would be needed next in the process and I never got a clear answer. The answers I got from her gave the impression she didn't actually know. There were things she asked for that I couldn't immediately provide, then she never asked for them again, so clearly she didn't actually need them. Her lack of competence ended up wasting a lot of time I didn't have. She asked for things piece meal rather than all in one email and without prepping for the next step in the process. My manager was also very frustrated in her interactions with her. It got to a point that I was receiving calls on my days off from my manager about how frustrating and time consuming it was for her. I received an email from Ashleigh saying that my manager didn't send my pay broken down into subtypes and they would need that or would need every paystub I've ever gotten from this place of employment. I sent the paystubs within twenty minutes so they could stop bothering my manager and finally have the numbers they needed. Much to my and my manager's frustration, both Brandon and Ashleigh continued to harass her about my paystubs anyway. Then, as we were getting closer to closing, it came out that there were items that Secure Choice Lending had not completed, even though they had been told about these things the second day of the process. The incompetence of this team caused so much extra stress and anxiety and actually cost me more money. Because of the delays caused by Secure Choice Lending, I had to extend our lease past when we had already planned to move out. I also had to pay an extra $1k to the Bureau of Indian Affairs to expedite their approval process to recoup some of the time lost because of Secure Choice Lending and to save us from having to extend our lease even more. After the process was over, I reached out to Brandon to express my concerns and ask him to help make right some of my financial losses caused by his team. He started his email with all of the reasons why the extended process was not his fault, mostly trying to pin it on my manager. I got Secure Choice Lending the documents needed within twenty minutes so my manager would no longer have to take time out of her actual job, so I felt this excuse was bizarre and pathetic. His offer to "make it right" was measly and frankly offensive and did not include any financial reimbursement to help make up for the money I lost due to his team's incompetence. To top it all off, I emailed him a month ago and he has simply stopped replying to me. My advice for everyone after this process is to find a competent team. Everyone makes mistakes, we are all human, but find a team that will actually own up to their mistakes, be professional, reply to correspondence, is honest about their abilities, and actually rights any wrongs.

Aragon Lending Team - Meet our crew and see how we make amazing happen for our clients (and have fun doing it!)

Aragon Lending Team

(216 reviews)

Downtown

Julie Aragon and her team are simply exceptional. I've had the opportunity to work with Julie on…read moremultiple transactions, and every single time I walk away impressed, not just by the results, but by how she gets there. Her professionalism is top-tier, but what really sets her apart is the way she builds relationships. Julie brings a rare mix of creativity, energy, and genuine care to her clients. People don't just feel "handled"...they feel understood, supported, and confidently guided through what can be a very complex process. She's honest, communicative, and relentlessly hardworking. You always know where things stand, and you always feel like you have a true advocate in your corner. If you're a first-time buyer, especially, Julie is a no-brainer. She has the ability to simplify the process, remove the stress, and actually make it an enjoyable experience.

Julie and her team are hands down the best. From the very beginning, they were incredibly…read moreresponsive, easy to approach, and made us feel completely comfortable discussing our budget and finances. There were many times we felt like we were asking "silly" questions because of all the mortgage jargon, but her team always took the time to explain everything clearly and made the process feel simple. Beyond their great communication, Julie guided us through a fast 21-day escrow that successfully closed--something we truly appreciated. This team doesn't mess around; they genuinely work in your best interest and go above and beyond to get the best outcome. Even after closing on our home, Julie continues to be just as responsive and helpful, answering our questions and proactively guiding us as we start thinking about refinancing. The Aragon Lending Team is always three steps ahead. It was such a pleasure working with this team during one of the biggest milestones of our lives. Thank you all so much!

ProServ Mortgage - mortgagelenders - Updated May 2026

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