Perfectly happy with rental my home through Niche Properties. The property manager has been…read moreresponsive and informative throughout the transfer from another company, the search for a tenant and keeping me in the loop of any issues that arise. Cleaning and repairs have been taken care of quickly and at a reasonable price. It became difficult to trust property management companies after a horrible experience and since I live so far away. After a few short months, I feel confident that Niche Properties conducts business in my best interest as well as tenants.

Wonderful experience with this firm. They went above and beyond and were friendly, knowledgeable,…read moreprofessional, prompt and great to work with!

Well, I've been living in the Steele Creek area going over a year now have no complaints. When I…read moreneeded repairs done they -Tammaria was on it immediately! George the property manager is very courteous when I need advice. To me, personally speaking the team is great! I live in a semi gated Townhouse dwelling and it's safe here, the neighbors so friendly no crime to my knowledge and no drama. Even though I'm renting, I told George I would like to be the first perspective buyer if it go on the market. He obliged and said will let me know. Hopefull I will be a longstanding tenant. I treat this propery like it is my own with respect. I retired from New York and lived in Charlotte going on two years. Grew up in a house and this one here feels so close to home!

If I could give a negative zero, this company would get just that. The person who owner the house I…read moream renting, must had sold it to a company which hire these people to manage the property. Now, Bottom Line is raising my rent, charging extra fees which doesn't make sense like paying for their internet for the company to use, and they are charging me an extra month on my rent. My original lease started on 8/15 & ended 8/31. This new lease starts on July 1 so why am I losing a month? I tried calling these people and they either doesn't answer, passing you on to other people who does not return calls. I would mess with this company in any kind of way.

Seeking a new property manager in July of 2019 we found and started talking with Hunter Goodwin…read more This was not our first rodeo, having been left disappointed with other management companies. We found Hunter to be responsive, informative, and personable. Hunter met me at our property and spent considerable time discussing our property, aspects of property management, how PHM works, etc. I was left glad for the encounter and comfortable with Hunter as a potential representative and as a person. Searching for potential tenants he guided us well on the initial decision to go with one of those, and on subsequent decisions along the way. We've come to trust and value Hunter's advice and management.

My husband and I found a home we really liked on Zillow, so I reached out to schedule a tour. Lynne…read moreresponded, but communication was inconsistent and eventually stopped altogether. Rick followed up by text on Friday, and we scheduled a tour for the next afternoon. I explained that we were relocating from Florida and would only be in town that weekend to see homes. When I asked about Sunday, he said he could only do Saturdays because "Sundays are for football." I understand having time off, but the response felt unprofessional. We arrived ten minutes early for our tour the next day, but Rick never showed up. When I contacted him, he said he had forgotten and hadn't written it down. The poor communication and missed appointment left us with little confidence in the company's organization or professionalism. We decided not to reschedule because this experience raised concerns about how we might be treated as tenants.

My review to express my disappointment regarding the condition of the home I recently rented…read morethrough Invitation Homes at Olive Coast Street, Charlotte, North Carolina. During the onboarding and move-in inspection process, several items were identified that required repair or attention. Although my lease began in April and rent was paid for that month, I did not move into the property until May. Given that the property was vacant during that time, I reasonably expected that the identified issues would have been addressed before my move-in date. Unfortunately, when I moved into the home, many of the outstanding items had not been completed. As a result, I was required to take time away from work shortly after moving in to accommodate maintenance visits and repairs that could have been completed before occupancy. As a tenant, I believe it is reasonable to expect that a home is move-in ready at the start of the tenancy, particularly when concerns have already been documented and there was ample time to address them before occupancy. The inconvenience of coordinating repairs after moving in, combined with the need to miss work, has been frustrating and disruptive. I paid rent beginning in April, and I believe the property should have been inspected and prepared for occupancy before my move-in date. Instead, I was left dealing with issues that had already been identified, causing unnecessary inconvenience during what should have been a smooth transition into my new home. I respectfully request that Invitation Homes review this matter and consider an appropriate accommodation for the inconvenience and time I lost from work while facilitating repairs. I would appreciate a prompt response outlining how these concerns will be addressed. Thank you for your attention to this matter. I look forward to your response. Sincerely, Cheryl Ann Snyder-Samuel Charlotte, NC

They advertise homes in communities with amenities. But won't upkeep those amenities. Their website…read moreis basically hostile, and can never upload anything correctly. So if you cure a violation, they won't submit it to HOA, nor pay their HOA dues, so then you're out your amenities for months. David Guy is the local contact for CLT HOAs and is rude and dismissive. It took over 6 months to fix an issue with our HOA (not violation related on us, the tenants) so we were out gym, pool, and social access for our neighborhood. He is impossible to get a hold of, never answers emails, and is just plain rude when he finally does. We have done everything the HOA has asked immediately, and it always falls on waiting on Invitation Homes to do their side. It would be much easier if they allowed the tenants to handle things with the HOA themselves.

Eric with LKN did an amazing job! We are so happy and thrilled with the results of our built-ins…read more He was hands on and extremely encitful. He was so easy to work with. First he brainstormed with us about what features we wanted with our built-in and then he sent us renderings. Then installation was easy, clean , and quick. He blew us away with the final product! It was beyond what I imagined and dreamed. His attention to detail and love for what he does really shows thru in his work. Thanks Mr. Langone!

From the owner: At LKN Premier Properties we strive to provide a unique and quality service experience. We…read moreunderstand what it means to have "someone else" working on what you have worked so hard to achieve. Our business is designed to incorporate your style and budget with the services needed. Whether its repairs or updates needed around the house, maintenance on your residential or commercial property, or property management, contact us, and ask us why we are the difference!

Kate was a pleasure to work with. She agressively marketed our home and worked with us to develop…read morethe right strategy to sell our property quickly and at a fair price. I'd highly recommend Kate to anyone needing help buying or selling their home.

Kate is the cream of the crop and I truly feel that anyone deciding not to work with her is doing…read morethemselves a disservice. My situation - I was looking to sell my home in Ballantyne, but also living 2300 miles away in Las Vegas. After speaking to multiple agents, we chose Kate based on her amazing personality, responsiveness, clarity when it came to the selling process, and realistic confidence in the current market. Admittedly, being 2300 miles away, I was a bit nervous working with an agent I had never met in person, but Kate treated us like we were next door neighbors. She helped me facilitate EVERY aspect of the sale, from prep, necessary repairs, inspections, photos, measurements...you name it and she was on top of it. BTW, we also ended up receiving 3-4 offers within 3 days :) If we eventually make our way back to NC, there is only one agent that we will be working with and it's Kate Terrigno. Thank you, Kate!

I have worked with John for both buying and selling properties. I'm incredibly pleased with the…read moreservice I received. John was always available and provided guidance on every step of the process. John profoundly understood the housing market, which is the key to getting the best deals possible. Beyond his expertise and professionalism, John was affable and kind. He listened to my concerns and answered all my questions with detailed explanations. When facing challenges, John always analyzes the problems and recommends solutions for my best interest. I am so glad to have John on my side for my real estate transactions. His experience combined with his pleasant personality made these transactions smooth and worry free. I highly recommend him to anyone looking for a top-notch realtor.

John did an outstanding job helping us find and purchase our current home. He is extremely…read moreknowledgeable about the locality, ensured all our requirements were met, and never pressured us to close a deal. Even after signing, he took the time to clearly explain each process and step, and also guided us by connecting us with reliable external professionals when needed. He truly made the entire closing process smooth and stress-free, supporting us like a family member. I would highly recommend John to anyone looking for real estate services in and around Charlotte.

Excellent experience at multiple communities! Grateful they have many places to choose from too.read more

Stay away from this realtor. This is the worst place I have…read moreever stayed. Abernathy Park, in Greensboro, ran by this company. For starters the water pressure is low and the way they bill for the water is criminal. When I went to visit my family for 3 weeks, my water bill for that time period was higher? I was not even home. I submitted a request with 4 items on it after 4 visits from maintenance, I canceled the request. You have been to my house four times already and still have not resolved my issues They promise a full-size washer, but after 3 washing machines, I have never gotten more than a medium load for cold water and the hot will not do anything larger than a small. They keep wanting to switch the washer out- After the 3rd was delivered-the maintenance told me they know the machines are bad and he wanted to order me a new machine. This is hideous. Why did you not do that from the beginning, if you knew they were bad? I declined all maintenance requests going forward. What was fixed is now broken again. Recently, I put in another maintenance request when there was a foul odor in the apartment and how it made me sick enough to go to the doctor, and three days later, no one came to check my vents or air quality in my apartment. There is dog feces everywhere, the residents who do not have pets are forced to deal with this. Management does nothing about people letting their animals poop any and everywhere. They even stated to me when I complained that "They do not clean dog poop". The turnover for the apartments is big, people move in and out asap! Many even break the lease, as it is not a safe place for humans, only dogs! Let this serve as a warning. Management is unprofessional and shallow!! They had new roofing installed, and my balcony was full of debris, which I had to clean, but when they replaced the shingles on the office building, they put down tarps so the debris would not get on the grounds. Just like they do not clean dog poop, I see no where in my lease where I am responsible for cleaning trash that management leaves on the premises.

I am a current property owner and not an angry tenant and I would not advise anyone to use this…read morecompany to manage your rentals. They have a lot of excuses as to why they take so long to get things done and it's mainly because they have too many. The owners ( who keep them in business) are just a number and they couldn't care less about the time it takes to get your property ready for rent. Their communication is very delayed and they only have excuses as to why they take so long. There are several other companies that are great and this is not one of them. They don't value their property owners as they should but they are quick to argue about why they take so long to get things done. Their solutions to issue is "see the contract if you are unhappy".

They don't answer phone call nor do they want to work with people utilizing vouchers. They are rude…read moreand liars. Their information is unreliable and blame the customers for THEIR mistakes. They have zero accountability. STAY AWAY AND RUN FAST. Other property managers are equally awful.