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    Recommended Reviews - ProPersonalization

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    8 years ago

    Extremely happy with my jacket. Very courteous, professional, timely and accommodating. Would highly recommend.

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    8 years ago

    Debbie does amazing work. I was under a time crunch and she got my alterations done with top notch quality.

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    8 years ago

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    People searched for Embroidery & Crochet 275 times last month within 15 miles of this business.

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    Michaels

    Michaels

    (42 reviews)

    $$

    Rude people who do not want to be interrupted from stocking and sorting work at this location…read more This location was clearly short staffed, and on the day of our visit I was told the restrooms were closed and not open to the public. So don't bother to ask because you might not like how you might be treated for having the audacity to interrupt someone with such a mundane question. You might feel like someone turned the hands of time back and you were living in pre 1965 America, when certain groups of people felt entitled to (and got away with) talking down to "other" groups of people. I found the store to be a bit disorganized and some of the aisles were too cluttered to walk through. The prices are what I expected, but the terrible customer service and lack of restroom access cut our visit and our spending short. Although I made contact with their corporate office concerning my unfortunate interpersonal experience with a specific staff member at this location, and the corporate office responded with understanding, kindness, an explanation of how they were gong to correct things, and a gift card, I will never set foot in this particular location again, ever. In fact, it will be a long time before I shop at Michaels again, if at all.

    We went to Michael's today to get a piece of glass we broke replaced. The gentleman that helped us…read morewhich I believe his name was Timothy went above and beyond for us. He greeted us when we walked in and as we walked to the back of the store he came back and asked if we needed help. You don't find much of this type of customer service and he needs to be recognized for his work!! Great guy and great job in providing us the piece we needed.

    ProPersonalization - embroideryandcrochet - Updated September 2026

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