I did not want to write this review, but I need to make it very clear: Seller, beware! From an extremely low offer (which I accepted since I needed to sell and closing of my new place was imminent) to marketing "service fees" as fees that are required to fix up the house, to tacking on an additional $7000 in ADDITION to the already outrageous service charges for "repairs," to finally backing out of the deal, here's my experience:
1- Very low offer - I still accepted
2- I was listing with a realtor, and properly insisted I cancel the listing agreement WITHIN THE SAME DAY or they will withdraw my offer. They applied intense pressure, and that resulted in a very awkward call to my realtor to "please release me." Unlike Properly, that gentleman was a thorough professional who agreed to terminate the agreement with no prejudice, and allowed me to proceed
3- I subsequently contacted Properly that I was able to terminate the listing agreement. They went ahead and sent the offer to me. Before sending the offer, this company advertises "they use the power of data" to come up with offers. They had enough time to think about and present an offer, which was 20k lower than THEIR OWN offer three weeks prior.
4- They knew I was desperate and decided to revise their initial offer and reduce it by another 20k.
5- I still played fair game and signed the offer and sent it back. It was now conditional to a home inspection
6- They came for a home inspection, and considering the house is just six years old, they were able to tack on an additional $7000 for "repairs" in ADDITION to the outrageous $30,000 in fees.
7- I still played fair game and asked them to re-consider, and send me the revised offer.
8- Instead of a revised offer, I receive a phone call that they can not proceed simply due to market uncertainty.
After making me cancel a listing agreement, charging almost 40k in "fees" to sell the house, ruining my relationship with my listing agent, pressuring me to cancel the listing IMMEDIATELY, they come back in two days and say that they can no longer proceed? I would never expect this lack of professionalism from a company who markets themselves as "pain-free selling." In this case, I got nothing but pain and false promises. I strongly suggest to stay away, as this is not the way a business should be run. read more