AMAZING! My work van broke down and Beltran was there to help. He gave me very fair price for 40…read moremile tow of a large van, he was there on time. His tow truck was very advances with all the levers and remore controllers, so cool. Skills and precision amazed me! He parked it in my driveway better that I would do it if it was running! Great job! Exceeded my expectations!

Excellent start to finish service. They responded fast and got the job done right. Will definitely…read morebe calling them directly next time I need my forklift moved.

My husband always handled anything car-related. Today, I needed two non-running cars moved ASAP…read more(flat tires, one on jacks, both very complicated situations - I asked for "creativity at its finest). I put out a Yelp request at 7:30 a.m., got a call back within 10 minutes, and by 8:15 their driver was at my house. Both cars were moved and delivered by 10:00 a.m. I told them I needed it done by 11a.m. No attitude. No hassle. Just kindness, creativity, honest, excellent pricing and incredible service when I needed it most. I will never forget how they showed up for me in a really hard moment. Highly recommend. Thank you!!!

Manny from Kritical was quick to come and help tow my daughter's car when it broke down. He had…read moregreat communication and was very nice and professional. Would definitely recommend. Thanks!

Awesome quality, thanks to Frank everything got done on time and very careful with a vehicle I…read moreneeded towed.

I waited for almost 2 hours at 5 in the morning for the tow truck to finally show up. I called at…read moreabout 1 hour and 30 minutes and the company had the tow truck driver call me. It seemed as if he had just been dispatched. When he showed up he told me that he could unscrew my lug nut and would call the company to try and get me a discount. Prior to his arrival I had already unscrewed four, and on the last one, my lug nut key broke! Well, when he called they still made me pay the $130. So not worth it at all. No discount for taking two hours and no discount for providing the service of unscrewing one lug nut and putting on the spare. Which btw, I could've done myself. I will never use them again and I don't recommend them. Now I know to have a spare lug nut key tho. I give them one star for the friendly driver who unscrewed the lug nut.

Here's the thing, no one ever wants to be in a situation where you need a tow truck. When the time…read moredoes come though, call Pacific Truck & Auto Towing. Unfortunately, I got a flat tire the other day in Pomona, called AAA, and they sent Pacific Towing to assist me. Miguel arrived quickly, got my car up on the truck and took me to the tire place. Miguel is friendly, knowledgeable, and very professional. If/when the time does come again that o need a tow, I will call Pacific Towing again.

Very professional and great service. I highly recommend them. Response time was quick.read more

I called for a tow today at 8 o'clock. It was assigned to diamond bar towing. They said 75 minutes…read moreso I waited and waited and waited when you got to be 85 minutes. I was told that diamond bar tony couldn't do it because their trucks were broken down so I have to wait another 75 minutes for the new company. I find it hard to believe that a business does not check their cars before the last second before this supposed to pick the car up I do not recommend this company. They are not reliable in my opinion.

This towing company exceeded my expectations in delivering my vehicle to my home in a timely and…read morecourteous manner. As soon as I called them they were able to help me in the first three rings of calling. They made me feel well taken care of by assuring me they'd be able to help me within 30 minutes. I got stranded on the freeway In the middle of the night and they came immediately. Their customer service is superb as they cared for me and my car's well being quickly. I was helped by a driver named Tom who was awesome in assisting me with the whole process. He was very welcoming and made me feel comfortable in his tow truck. They truly care about the people they're helping and are open 24/7. Calling them is a no-brainer as you will be helped at anytime and for a great price. They are very professional and get the job done quickly. I am definitely calling them again if I'm ever in a rut near or far from the area. :)

Manny was my tech for a tow and he was very polite, efficient and professional. Great communication…read moreeach step of the way to me and even sent a photo of my car safely delivered to auto shop. He helped to alleviate my stress from a long day!

1. This company is running an elaborate scam with different properties across LA to tow as many…read morecars as they can from places with insufficient signage in order to maximize and split their profits. There have been NUMEROUS reviews about this same scam going around supporting my claim. 2. If you do get scammed/towed by them - DO NOT PAY THEM WITH A CREDIT CARD. my CC info was stolen and used at Walmart briefly after I used it at their establishment. they're not only stealing our money, they steal and sell our information. USE CASH ONLY.

This is my second time using Al & Son's Towing. My SUV died on the 10 FWY near the 57 FWY…read moreinterchange. I had to have my SUV towed and stored at Al & Son's facility since I was catching a flight from the Ontario Airport and had no choice but to deal with my situation until I returned. This time around, I had another FANTASIC PROFESSIONAL EXPERIENCE getting my SUV towed. As I read some negative reviews about Al & Son's Towing - I want to mention what I witnessed from three people explaining their situations at the service window while waiting in line to pick up my SUV. Situation #1 One man was at the window trying to pick up his car - who was later identified not to be the legal owner and was not authorized to pick up the car. When asked where is the legal owner, he claimed the registered owner was out of the country. He was screaming and making threats. Situation #2 A female who had received a DUI did not obtain the required release paperwork from the CHP. She was extremely rude to the staff cussing at them. Situation #3 A man came to pick up his car but could not since the car was registered in his wife's name. This guy was caught with a prostitute in his wife's car (arrested and car towed). He was told his wife is the only one authorized to pick up the car as the registered owner. He was pleading at the window to let him take the car so his wife would not find out. Al & Son's Towing operates at the request of a CHP call and when you think about it - they are responding as a Service Provider helping the situation. I shook my head listening to these people in their troubled situations - passing the blame on to Al & Son's Towing who only provides a service. Both times, using this company - I have never had anything removed from my Motorhome or my SUV. So, when I read these negative reviews - I don't give these people much credit since their situations are already unfortunate. AL & SON'S TOWING PROVIDES GREAT QUALITY SERVICE !!!

Very disrespectful and dishonest company. Cant maintain…read moretheir composure towards their costumers and DEFINITELY wont take responsibility . Better pray your car NEVER gets towed here.

Hands down one of the best towing service ever! I had a car that was totaled and the insurance…read morerefused to dispose of it because they are from Canada (they don't know how totaled cars work in the US) and I simply asked if he takes junk parts since I was paid out already for the vehicle and I all I had to do was set up a time for him to pick up the car. I called the day of, and everything was taken care of! Amazing service! I just handed him my title and paid $125 to tow and dispose of it! Very simple and straightforward. It's already stressful enough dealing with adjusters and claims that insurance do not want to take accountability for. Thanks Frantz!

Frantz is the best! I have him tow and transport all my cars. Definitely provides the best service…read moreand gets the job done professionally.