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Pronto Cargo

5.0 (1 review)
Closed 8:00 am - 6:00 pm

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FedEx Ship Center - Truck in front of my house but not delivering my package?

FedEx Ship Center

(16 reviews)

Misdelivered Package & Poor Customer Service…read more I am very disappointed with FedEx. My package was marked as "Delivered" but it was not delivered to my address. Upon investigation of the photo that was included was clearly my package in front of the door without unit number on the picture. still can't find it. The driver left it at the wrong apartment number. I have filed a complaint with customer service, but they told me to file a claim online so I tried but couldn't make any claims. It is unacceptable for high-value items to be handled with such negligence. I expect better tracking and accuracy.

Absolutely terrible service from the FedEx driver delivering in Centennial 80111. This driver…read moreconsistently fails to deliver packages properly never bringing them to the apartment door, leaving them out in unsecured areas instead of using the package room, and always rushing through deliveries with no care. To make matters worse, they are extremely rude. On multiple occasions, tracking has said my package was delivered when it was nowhere to be found. When I contact FedEx, I'm told that conveniently the driver didn't take a picture of where they left it. This level of incompetence and lack of accountability is beyond frustrating. FedEx needs to address this issue immediately. If you live in this area, be prepared to lose packages or deal with the hassle of tracking them down because this driver clearly doesn't care about doing their job properly.

Pronto Cargo - couriers - Updated May 2026

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