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Promotional Funding Partners

5.0 (1 review)
Open • Open 24 hours

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9 years ago

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Desert Financial Credit Union

Desert Financial Credit Union

(10 reviews)

We have been a customer of Desert Schools Federal Credit Union for over 25 years. Love the banking…read moreside, have had many loans with them through out the years. This time we thought we would apply for a HELOC. I ask myself ... do people listen? What is wrong with people today. We have been trying to refinance our home into a HELOC. The delays of communication are awful. Each time we'd call them, we always talked to someone else, not the person working on the file. Then, would need to explain that we are self employed, we want to pay off only these two accounts. Leave the others alone, we pay those off monthly, etc. We make this much as being self employed and told them over and over how much we made. When we went to the branch near us to sign, the poor girl signing us had to call them three times, paperwork had to be re-done, we left and returned an hour later, then the amounts were still wrong, but waited for them to correct. We never did get the right income down for my husband. We did finally get it signed and closed but what a big hassle!! Would I recommend them? Not sure, if you are not self employed, it may be easier, if you have a lot of credit to ratio income, no. We did do the HELOC at Christmas time too. Lots of times someone was out of the office ... sick or vacation. Not a good time to refinance. And the girl that signed us, said this: BE SURE IT SHOWS IN YOUR ACCOUNT BEFORE YOU TRY TO PAY ANYTHING!!

I would like to alert the public about a terrible business practice being done by dessert financial…read morethat has left myself and 2 other families literally homeless. They act like you are doing a loan with them but are outsourcing all FHA loans through a company called NewRez to actually do all processing and underwriting. We have been working with Cory Talbert at Desert financial Who advised all parties loans had gone through. We all moved out out of our homes only to find out the loan was not processed at all. This left us with U-Haul's packed up and no Home to live in. instead of rectifying the solution he asked for another three week extension. Upon the clothes of the three week extension, May 22, we were alerted that they underwriting still had not completed processing the loan efforts and we were stuck again, not knowing anything other than it's not his fault and they outsourced to NewRez. This Company also fails to respond or take responsibility accountability. We are all still homeless with no concrete closed date provided. I'm gonna recommend anyone that I know to stay away from these two companies as they are not reliable and will end up costing me money in the long run.

Arizona Financial Credit Union

Arizona Financial Credit Union

(17 reviews)

5/5 Stars - Fantastic Experience at the Gilbert/Germann Branch!…read moreI've been banking with Arizona Financial for a while now, and I have to say--this branch on Gilbert and Germann has really improved and stands out as one of the best! Every visit feels welcoming and efficient, and I always leave feeling like the team is genuinely here to provide a positive experience. I'm sure a big part of that comes down to Linda's excellent management skills--she clearly sets a high standard and fosters a great team environment. The staff here are exceptional, and I want to give a shoutout to just a few who always go above and beyond: Jasmine, Trey, Sarah, Renata, and I can't forget Vanessa--she's always glowing with her beautiful smile and brings such a wealth of knowledge on even the most complex banking matters, she brings a ton of value. Whether it's helping with tricky transactions, answering questions patiently, or just making the process smooth and friendly, they make you feel valued as a member. Thank you to the entire team for all you do! You've turned what could be a routine banking stop into something I actually look forward to. Highly recommend this location to anyone in the Gilbert/Chandler area--keep up the amazing work!

Yadira Berg at Arizona Financial Credit Union did a great job helping our son open his debit…read moreaccount. He was so excited. She was very friendly and helpful. We love our bank!

Desert Financial Credit Union - Living in a hotel with all your belongings, packed in a U-Haul truck with an unknown closed date beyond unforgivable

Desert Financial Credit Union

(24 reviews)

I have had good customer service here from the tellers the couple times I've been here. They even…read morewaived my fee for a cashier's check. It was only $5, but I'll take it. My only complaint is that the decor looks so industrial and cold. I would hate to work there. I know it's a credit union and not a cozy boutique, but something about it is really unappealing to me. The layout is just off to me.

I would like to alert the public about a terrible business practice being done by dessert financial…read morethat has left myself and 2 other families literally homeless. They act like you are doing a loan with them but are outsourcing all FHA loans through a company called NewRez to actually do all processing and underwriting. We have been working with Cory Talbert at Desert financial Who advised all parties loans had gone through. We all moved out out of our homes only to find out the loan was not processed at all. This left us with U-Haul's packed up and no Home to live in. instead of rectifying the solution he asked for another three week extension. Upon the clothes of the three week extension, May 22, we were alerted that they underwriting still had not completed processing the loan efforts and we were stuck again, not knowing anything other than it's not his fault and they outsourced to NewRez. This Company also fails to respond or take responsibility accountability. We are all still homeless with no concrete closed date provided. I'm gonna recommend anyone that I know to stay away from these two companies as they are not reliable and will end up costing me money in the long run.

Promotional Funding Partners - mortgagebrokers - Updated May 2026

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