I am no stranger to Prometric centers, and have been to a fair few (NYC, Miami area, others in Ga). This has been my best experience.
I took USMLE Step 2 CK (9 hour medical licensing exam) at this location last week, and everything went as smoothly as I could have hoped for. I received a phone call the day before with instructions to arrive 30 minutes prior to my testing time. I got there a full hour early, at 7am. There were a handful of people there already.
This center is located right next to the Cadillac dealership (the sign was difficult to see). The entrance itself is the discreet door at the end of the building on the lower level (not the main door of the building with the footbridge). I did appreciate the signs at every entrance pointing towards Prometric. Parking is free and plentiful. There's a few benches to sit outside as well if your test is a long one like mine was!
I was attended to immediately and given a key for the lockers. The temperature was good. Neither too warm or too cold. The restrooms are located through the back door, all the way down the hallway. There were 3 stalls if I remember correctly. The lockers are all very small though, so be mindful of that (all Prometric lockers are pretty small anyway).
I started the exam early and never had to wait to be signed in/out during breaks. The gentleman (Chip I think) was encouraging and efficient every time I stepped out. He even let me pick my seat (I took the back corner to minimize distraction of people walking in and out). There was a woman working as well who was also fantastic (didn't get her name). They were respectful of my time and were always available for assistance.
Point is, they made my experience as good as I could have hoped for. Exams are all awful experiences, and I can't be more thankful that they made it a bit less awful. read more