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Orland Park, IL

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ProMediaGear

5.0 (1 review)
Closed • 9:00 am - 4:00 pm

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PJ's Camera and Photo

PJ's Camera and Photo

3.8(40 reviews)
20.9 mi
•$$

Very unhappy with my experience here (4 stars because I'm not trying to mess with a small…read morebusinesses yelp rating). b&w film processing was expensive, but not prohibitively so if it was done well; it wasn't: film bent/creased, one frame cut and another missing (and, after ordering some prints, you can tell it wasn't processed great either as there are a few water spots on them). When I pointed this out to someone, they were very apologetic and said that is not typical of their work. I order a few prints and when I went to pick them up they were given to me at no charge. I had hoped this was just a very nice apology for the poor processing work, which I was willing to forgive as a one off - it wasn't! 3/5 prints I ordered were messed up really bad (one of them it looked like the projector was bumped mid print, and 2 of them were very poorly framed/cropped). Instead of reprinting the photos and charging me for them like a shop with half-decent quality control would do, they gave me bad prints for free! Screwing up the processing is one thing - you can't go back and reprocess the film - but then giving me terrible quality prints for free instead of spending the extra 10 minutes to get it right is where I draw the line. Never again.

I've been coming here for a little over 2 years now and i remember on my first visit, Dr Strange…read morebehind the counter looked at me like i was absolutely clueless as i asked for recommendations on what film stocks suit certain settings best. The only thing that has changed since, is that he walks away from me every time i come in, and leaves me waiting for service. That being said, if you feel the need to act so pretentious to hobbyists, you should either stop letting them in, or hop off your self awarded pedestal and do your job, serving customers. As for the older lady, customer service is part of your job too, rushing people into purchasing film and talking over their inquires - is not. Listen, i get it. I'm not the "pro" photographer they're looking for as a customer, nor do i strive to be - i like doing this as a hobby. I came here for years because it was the only nearby film shop, and was maaaybe given the time of day to ask questions about the art once; by a guy i've never seen since. I bit the bullet and made the longer trip to PROCAM in Aurora one time, and it genuinely felt like they didnt want me to leave - if i asked a question, i got a thorough answer. I was asked questions about what i like to shoot, what got me into shooting photography, etc etc. If you're a hobbyist film photographer looking to learn more about film stocks, camera functions, do yourself a favor and head to PROCAM in aurora. They're open almost all day, every day, and they'll treat you like a human - rather than a source of income. Oh. And their film is more affordable.

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PJ's Camera and Photo - Butterfly

Butterfly

PJ's Camera and Photo - Prints from your memory card or phone can be ordered from our photo kiosks.

Prints from your memory card or phone can be ordered from our photo kiosks.

PJ's Camera and Photo - Yes! We still devlop, print and scan film!.

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Yes! We still devlop, print and scan film!.

ProMediaGear - photographystores - Updated October 2026

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