Our garage door quit working over the weekend. We called Tri-State Garage Door. They were out by…read more9:00am. The circuit board was blown. Luckily they had one at the shop. Bob came back installed the new one and even reprogrammed the remotes and the keypad. He was a super guy. In and out in a hour. Great service with great customer service!! Jody H.

I called Tri State Garage for a possible problem with my garage door needing to be adjusted because…read moreI found wear marks on the outside of the door. Very nice lady answered and set me up with an appt. The tech came out and I showed him the wear marks. I informed tech I just bought this house and I found these marks. The tech was friendly, knowledgeable and professional looking. The tech represented Tri State very well I thought. The tech showed me that the doors had worn some of the 2x4 framing inside the garage to the point that they do not rub anymore and everything was working fine but he checked the rollers anyways and said there was a slight adjustment he could do to the first wheel on the track. Since he was out here anyways, I had him lubricate the spring and all the joints.

Came home yesterday about 1PM, garage wouldn't open. Broken spring. Called Hicklin, they had a team…read moreout by 4PM, all replaced and operating by 5pm. All the same day, 4 hours after the issue presented itself. The men were professional and courteous and explained what needed to happen. Great price great customer service. Wish scheduling and executing all home repair services was always this easy.

We had ACS come to our home to give a quote for new garage doors. I explained that I wanted the…read morebrick mould around the garage doors replaced because they were dented. I showed him all of the dented areas and he assured me (3 different times throughout our visit) that the brick mould would be replaced. He told me that the mould would be the same color as the rubber seal that would be put in around the doors. He also told me that the brick mould would be included in the quote. I called ACS to voice my concerns and I was told that there was nothing that could be done and that their salesmen had so many years of experience that none of them would have told me that (the salesman that came to my house seemed very young). A short time after I called, a lady called me to see how I liked my new doors and when I explained my concerns to her, she said she wanted to talk to someone else in the office and get back to me. This call happened in May and I have yet to receive a call back from them. I love the look of the doors, but my dented brick mould was not replaced as I was told it would be, so now I have had to hire another company to replace the brick mould when I was originally told it was going to be included in my quote. I feel deceived by the salesman that first came to my house and ignored when no-one bothered to call me back.

Jim came out in minus 10 degree weather to fix our garage door. I would highly recommend this…read moresmall company for quality, professional and personal service. Not only did he fix our door in less than optimum conditions but he oiled the remaining two doors and made a safety check on everything else without being asked. I'm really impressed by a company that does a check (at no charge no less) and then tells you that everything looks good and nothing else needs to be repaired at this time. He did a great job and we will continue to use when other issues arise. I like supporting the small business owner especially when they do such qualify work and have so much integrity.

Spring broke and Jim came out later that day to temporarily fix it while he told me he had to order…read morea new spring. After 3 weeks had passed, the temporary fix had broken again, so I called him to see if the spring was in. He said he would come later that day with a spring from the warehouse? It seems to me that he had the spring the entire time, forgot about me and never apologized for it, so I questioned why there was not better communication from him. He said he would come out later that day to fix. About and hour later he called to inform me that he was not going to repair my garage door because I hurt his feelings when I questioned him. No accountability for his actions and I would NEVER recommend him to anyone I would've given no stars but of course Yelp makes us give at least one

i backed out of garage, caught the door as it was going up. bent the bottom panel and it would not…read moreclose all the way. Called Overhead door and within a couple hrs they were here to check it out. He was able to get it temporarily fixed. He definately knew what he was doing. They ordered the bottom panel, should be done correctly in a week. The worker was pleasant and professional. Great job.

My garage door would go down a little bit and return. I searched the internet to see why it wasn't…read moreworking. There was no troubleshooting area for this issue besides the sensors either being dirty or unaligned. My husband and I spent quite a bit of time and effort attempting to troubleshoot the problem. I called Overhead garage door hoping they would supply an answer by phone. Instead they took a credit card and sent a technician. I showed him what was happening and he turned a knob on the garage motor. The garage door went down. It took a week for them to send the$125 bill. The garage door was again stuck. I researched again and saw in a Reddit post that sun was affecting the sensor. Now, we had the real answer. Yes, the service agent had come timely. Happily I was smart and took a photo of the garage door motor. But these guys could care lessabout helping unless they could extract unnecessary fees.

Amazing work. Brentyn did amazing fast work. Great guy to deal with. Super fast work and my garage…read moredoor looks amazing!

From the owner: Here at Extreme garage door LLC, we specialize in the garage door industry. from install to…read moreservice! we service all makes and models. we offer the highest quality garage doors with a huge selection of different style doors.

If you are looking for a new garage door we highly recommend Tailored Garage Door. This is a…read morelocally owned family company. They are extremely professional and just really nice people. Our door was up in a day and we love the quality and upgrade from our old system. I am going to recommend this company to all my friends if they need garage door services.

From the owner: Tailored Garage Door excels in garage door repair and installation. Here in South Dakota our…read moreweather can be hard on garage door equipment. That being said our process on repairs and installation differ from other companies in our area. We're proactive against reoccurring issues most people have with rust and rough running doors and openers. That also translates over to how we install equipment differently to prevent door and cables from rusting, Door not tracking correctly, and openers that run rough and jerky. We provide smooth operation of your equipment after service.