I went into the store because Apple told me they are an Apple authorized service provider. I made…read morethe appointment, met Faith who explained the whole process to me start to finish. She told me the best case scenario to the worse case scenario for my daughter's MacBook Pro. It ended up being the higher of the deductible due to my daughter spilling her Tea on it. It was fixed in a week. I explained I was on a time crunch since college was starting soon and needed it back. I feel like they went over and beyond to get it back to me. It is running like new. Great, local place to have your electronics fixed. If I need them, I know they are there to help. Highly recommend letting them fix your electronics! Nice people

These guys know their stuff. My laptop was totally hosed. It now runs like a new computer.read more

Had a desktop that would crash under load, came in and explained the entire issue as well as…read moreagreeing to pay their diagnosis fee. a week later I call them asking to pick it up because I have school work due and they tell me it'll be done in 2 hours. then they proceed to try and charge me 160$ which is significantly more than their diagnosis fee. I reluctantly paid the 145$ we agreed on and I bring my pc home just for it to not even be fixed!!

Unreliable, and untrustworthy! Toby came to my home office…read moreJanuary 30th to tune up my desktop and laptops, and did a great job. I have always had good service from Toby before... I asked about rebuilding (old operating system, and in place for security reasons) my desktop, and installing a local TV antenna. He said he would get back to me about prices, which I said did not matter because of previous dealings. Since February, repeated calls and messages left have gone unanswered. Even talked with a lady (his Mom, I think) about this. They used to be great ???? I can not trust these people any longer. If you have a viable/reliable alternative (Best Buy can't help...), Please advize.

My laptop's battery degraded to the point where the charge only lasted one hour or less and…read morepromptly needed replacing. I had called several places prior, one of which attempted to normalize charging $150 for diagnostics alone! Thankfully, I found this well-established business via Yelp, which, as an FYI, is no longer serving at this particular location. I had expected my laptop to be out for repairs for at least two weeks, but Jack handled everything in less than a week, and even the original cost estimate was lower than previously discussed. He was always courteous and took the time to answer any questions or concerns I had. My laptop is now back to a battery life of 5+ hours. Thanks again!

Little that the Tech;s that work here new that I was checking them out, greeting was very good and…read moreimpressive store was neat displays were neat, explain my problem with my system they check it in and in a few hours I received a call back with the results, it was repairable,the price were great,I notice when I return to pick my system up that the work area was very clean and neat,that was very impressive, the work area tells alot about you and your work, I have refer fiends to visit meet the guys Great crew, and tech talk was great. Thanks Guys You are the Greates!! Mean Geno

Melvin is extremely knowledgeable and talented when it comes to computers and laptops. He has saved…read moremy laptops from viruses, updated the motherboard, troubleshot technical difficulties, and saved my data from a crashing laptop. He definitely knows his stuff and is amazingly priced. I highly recommend him for your repairs and upgrade needs.

I was unhappy will the delays in responses that I was having with the GEEK SQUAD. So when I lost…read morethe hard drive programs while trying to correct o problem I called the Computer Guy. Had to give them the computer but with in a week a had it back and working. needed to do some fine tuning but they accomplished that by dailing up my computer. Would recommend them to anyone!! I gave it 4-stars only because there is always room for improvement

Kevin at Low Country fixed my computer expertly! OneDrive had taken over all my documents and he…read moregot them all back plus eliminated tiresome error messages. Knows what he's doing.

If you're in need of computer services on Hilton Head Island or anywhere nearby, Day Web is THE…read moreplace to go. We're visiting HH and working remotely, so when my Apple MacBook Pro wouldn't charge, I was in a panic. Called several places. Most assumed it was a dead battery and said it would be into the next week before it could be fixed. Steve ordered a battery that would arrive 2 days later just in case that WAS the issue, to get me up and running asap. He then took a close look and discovered that other cleanup would solve the problem. Checked the battery and said it was ok. If I could give 10 stars, I would. Steve was efficient, honest, cost-effective and communicative. He obviously has a lot of expertise and was overall GREAT to deal with. Call him if you need help. You won't regret it!

Day Web tech support was on time and efficient. We were impressedread more

Decided to take my unreliable gaming laptop in for a repair and the technicians knew how to repair…read moreall of its problems. They were even kind enough to add a few screws in my bezel and fix my cracked screen case for free. The techs are very professional and honest about their work and how they charge, which I respected a lot. I liked how clean and organized the store is as well.

David has done excellent work with any computer related needs I have brought to him. He is very…read moreknowledgeable in his practice and uses advanced tools like 3D printing for when more customized solutions are required.

I hate writing bad reviews it's not something I enjoy doing especially when it means hurting…read moresomeone's livelihood. To share my details of my experience I brought my laptop in for a broken display after having a pleasant conversation with the person at the front desk and him ensuring me that my laptop would be completed by the following Monday "brought it in on Saturday" I waited until today (May 9) to get my laptop due to them not touching it until I payed a non refundable $105 dollar deposit that was not mentioned prior in our conversation.After paying the bill the hit me with another invoice of $485! Almost half the price of the laptops worth for a part that I purchased online for $120. After declining repairs upon my arrival today I waited over an hour in the parking even though the door sign saying open and the website hours saying open eventually someone came to the door and I had to wait another 30 mins for them to put my laptop back together even though I called the day prior and them saying I could pick it up today. I understand things aren't always perfect but I believe this experience was one of the worst experiences I ever had with an IT company before and I highly recommend anybody to think twice about using this company.

I'm not usually one to leave negative reviews but this is a poor experience worth sharing. I…read morecontacted this business in regards to a laptop screen repair. To start, they do not provide any sort of price estimate upfront and charge a deposit to even inspect the item. Read the paperwork carefully because it apparently says the deposit is nonrefundable if you don't choose to go through with the service, however that is never explained. They kept my device for several days (after assuring me it would be a quick turnaround). They provided no sort of update when I called and did not respond to emails. I called five other local repair shops during this time and every single one provided me a price estimate either over the phone or via email. When I finally received the quote -- let me add that they sent an initial quote that was incorrect then sent another that was over $200 more... -- I chose not to go through with the service so they refused to refund my deposit. The store associate even went as far as to tell me that anyone who would give me a price over the phone was trying to "bait and switch" me?! Meanwhile nobody else has charged me a nonrefundable deposit while promising fast, responsive service that never happened. The irony. The owner himself reached out to me and said he would review the recorded calls to see if I was not informed about the nonrefundable deposit and if that was in fact the case he would refund it back to me "plus $10.00"..... this was on a Friday and he asked if he could call be back on the following Tuesday. It's been over a week and he never followed up and ignored my email (like they have the entire time). Unprofessional, frustrating experience. Lesson learned for sure!