Clean, somewhat friendly but beware of their billing department.
I got a phone call the day before my procedure stating I had to pay them $1,872.25. I knew how my insurance plan worked and they said no, that is what the insurance is indicating I needed to pay. I had to pay that much the day of my procedure or go on a payment plan. It felt like a shake down. I did not even have a chance to call my insurance. So the next day I pay it in full with a credit card. I then had some other complications but did not think to check my online insurance. Two months go by, I go online to my insurance which indicated that I only had to pay a $200.00 deductible. I call the surgery center and they admitted that I did not have to pay the $1,872.25. Their answer, "well that happens sometims with insurance companies". What a lame answer. Oh to top it off, it took almost two months for them to reimburse me the difference! read more