1. Progressive Surgery Center

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Farmingdale, NY

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Progressive Surgery Center

3.0 (2 reviews)
Closed • 7:00 am - 3:00 pm

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3 months ago

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3 years ago

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ProHEALTH Bethpage Urology - Office

ProHEALTH Bethpage Urology

3.4(5 reviews)
3.1 mi

A great Health service…read moreThe receptionists And my Primary Doctor Dr. Beserford Jones And Dr. Robert H. Gasterologist And my Dermatalogist Dr Winifred Chu Excellent

My appointment for a surgical procedure changed without telling or asking me (via a message on the…read moreportal the day before) and when I called, Alyssa told me that this is what they do and then it's my fault for not reading the fine print of the paperwork (there is no paperwork given). I was also told that if I reschedule, they're probably going to change the appointment again on me. When I contacted the doctor, again via the portal, he got back to me and said, "The change in the procedure time occurs due to a multitude of reasons." If you need to change the time, maybe you do it over the phone or with more than 16 hours notice for a surgery. On top of me not using Dr. Gurgov in the future because of the poor customer service and the rudeness of Alyssa at the office, I will not be using Optum again because of how hard it is to get in touch with somebody (you get redirected to a call center and can't call the actual office) and then how terribly you're treated when you do finally get in touch with somebody. I was made to feel as if it were my fault that this appointment was changed without any advanced notice and that I was a moron for not knowing that they would change a surgery (that was scheduled 2 months ago) the day before.

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Advanced Urology Centers of New York - Bethpage - Convenient parking at AUCNY - Bethpage

Advanced Urology Centers of New York - Bethpage

2.1(12 reviews)
3.8 mi

Dr Chan was recommended to me and that's when I started coming to this practice…read more Recently Dr Chan fled and I totally understand. I've been seeing more doctors as I get older and very rarely do I leave a practice because of the doctor. It's almost always the nitwits up front. Out of All the incompetentsI have dealt with, the people here are the worst. Start with the people who can't speak English. You have to speak very slowly and keep repeating. Then you hope that they have it correctly. And it goes downhill from there. When I call back to ask what's going on, they apologize profusely and promise everything and deliver nothing. AVOID THEM! THE WORST!!!!!!! EDIT: The last time I called to complain about the treatment I recieved, I spoke to a woman who claimed to no be like the others. At the time I didn't believe her because of the lies and runarounds I got. After I hung up I never expected to hear from that office again. Several weeks later this woman called and asked if I still wanted the medication nobody could get right. I told he I did. I expected nothing to happen but I received a call from the Compounding Druggist and made arrangements to pick up the drug. I would be remiss if I didn't add this to the story. After weeks of insanity, this woman came through.

This place is horrible! The doctor seemed ok other than the fact he pushes drugs rather than…read morenon-drug other options he did not want to disclose. The staff is incompetent. I had to find another doctor because I could tolerate the staff.

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Advanced Urology Centers of New York - Bethpage - AUCNY - Bethpage

AUCNY - Bethpage

Advanced Urology Centers of New York - Bethpage - Advanced Urology Centers of New York - Bethpage

Advanced Urology Centers of New York - Bethpage

Advanced Urology Centers of New York - Bethpage - Entrance to AUCNY- Bethpage office

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Entrance to AUCNY- Bethpage office

Progressive Surgery Center - urologists - Updated October 2026

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