I"m not even a client and they offered to help with my inquiry. Goes to show that they are good…read morepeople.

I lived in Ascot Properties , Arbor apartment for about a year. The experience over all has been…read morenothing short of Great. Everything is taken care of on time. There has always been a great focus on security as well. My resident manager Joe was very professional and always took care of everything without fail. Highly recommend this to anyone who is thinking of moving here.

The laziest bunch of office staff! The condo complex I live…read morein has had nothing but problems with the rooftop Chiller system and even though numerous residents have complained to BP all's BP says is 'we're having someone look into what the problem is and as soon as we know we'll keep you informed'. BP has NEVER informed us residents about what problems were found with the Chiller system and what can be done to resolve these problems. We all pay our condo fees and you'd better bet if one of us didn't BP would be in contact with us but when we are looking for answers NOTHING! Avoid using them for property management unless you want problems!!

I live in Unit 107, and Blueprint Management has proven to be nothing but a collection of careless…read morejerks and constant pests to the people who actually live here. Their level of incompetence is beyond imagination. My mother works a night shift -- a tiring, physically demanding job -- and yet when she comes home late at night, she's forced to climb four floors because of an ongoing problem they refuse to fix. This has been going on for a long time, and every summer they pull out the same tired excuses. They walk around acting like they manage a property worth over a billion dollars, when in reality they couldn't even handle a place worth $500. The most ridiculous part? The issue we deal with here doesn't even happen in other buildings -- it's unique to ours because of their laziness and mismanagement. This management team is not only unprofessional but also an active nuisance, constantly making residents' lives harder. One star is too kind, but it's the lowest I can give. Blueprint Management, stop being pests, stop being jerks, and start doing your job.

Don't move here if you don't wanna be bullied or intimidated for complaining against noise when all…read moreyour trying to have a peaceful night they do not uphold landlord in attendance act at all, and when you on it, they will send you assist, making you the problem unprofessional staff do not believe five star ratings as they are paid for anyone for class action

The worst company to rent from don't rent them they do not take complaints against other other…read morerenters for noise and instead go after you for complaining too much when all you wanted to do was just have a restful night

Be extremely wary of JLR. My boyfriend owned a condo for almost 10 years and once JLR took over…read morethere were nothing but rules to the point that we couldn't take it anymore. When he bought they told him it was a pet friendly building. (almost everyone had a cat or dog) Last year we were sent a list of bylaws (not from the city but from the condo board) stating that pets were no longer allowed on condo property. This wasn't voted on and we had owned our dog for 4+ years already. I called Lisa to confirm that we could let our dog out on the grass (we were on the first floor and picked up after our dog) and she was extremely rude and condescending and and told me no. I expressed how I was not comfortable walking my dog off condo property late at night or in extreme weather (considering Edmonton gets to -40 in the winter) and she laughed on the phone and told me this wasn't her problem and that it was a "city bylaw" which was a complete lie. Almost daily residents received a new set of rules and they gave us no notice when maintenance needed to be done in our units and parkades. In the summer we received a notice saying we must be home on a Wednesday between 9 am and 1pm so they could check toilets and fire systems. Stated in the letter from JLR "If arrangements are not made, access will be arranged with a locksmith and all costs will be charged back to the suite owner." They gave us 11 days notice and most people work during the day on a Wednesday?! I made arrangements to be home and they missed us. I called Lisa and she hung up on me and after I called back she said they would come back the next day. Previously we had issues with our neighbours and I had called and expressed what was going on and that I wanted to keep things anonymous and they contacted the owners and told them word for word what I said making matters worse. Personally I would never own a property managed by JLR ever again.

JLR property management was a horrid experience and I would not recommend them to anyone or any…read morecondo board. The only reason this is not "0" stars is because it's not an option. The customer service is deplorable and every interaction I have had with them has been extremely unpleasant and really horrible. I found them to be very rude and unprofessional for no reason at all. I am quite honestly surprised they are still in business. I would not recommend this company as their rules are quite archaic and they go on power trips when they have no backing behind them. Would not recommend this company to anyone, avoid at all costs.

My sprinkler system flooded my suite and the one below. We are not allowed to touch these, I had…read morenot touched it ,yet they fought me and made me pay for all the damages to both units.

If I could give this company a zero star review I would. It has been five days since I moved into a…read moreproperty managed by Group Three Property Management and the buzzer still hasn't been hooked up to my phone. I don't drive and get everything delivered so it has caused a ton of stress. Multiple phone calls and still no response, even though the information was provided to Catherine in advance of the move in date. If they can't do something as simple as respond to phone calls or hook up a buzzer, what is going to happen when serious issues happen?

Terra Property Management in Edmonton has done a great job with our property management for a while…read morenow and things are great. We do not live in Edmonton, but assured our property is being taken care of by a great management company.

Avoid Larlyn Property Management at all costs. They are unprofessional, dismissive, and focused…read moresolely on squeezing money from property owners. Despite clear evidence that a $300.30 service call for my unit's air conditioning was necessary--due to repeated renter complaints--they refused to reconsider the charge. Their communication was dismissive, their decision-making arbitrary, and their actions show complete disregard for property owners. By penalizing responsible actions, they discourage proper maintenance and create more problems in the long run. If you value integrity, transparency, or respect, look elsewhere. This company is a nightmare to deal with.

This company continuously tries to scam its condo owners. They cannot communicate properly between…read moreeach other at the office and present.bills to condo owners that are not accurate and that come with threats attached to them. Specifically caveat threats. They also go forward with caveats a d tack them o to a bill which has already been paid (condo fees) they also entrap the condo owners with speacial assements and offer 6 months to pay but then find a reason not to give the owner that time to pay. Speacial assesments are handed out all.the time, but the work.never gets done. I would not recommend.e d this company at.all to manage anything. Not even a crosswalk at an elementary school.The managers at the top allow these s senior and junior property managers to whatever they want without checks or any disciplinary actions for when they screw up. This company is by far the worst property management company I have ever come across and I strongly urge people who.are suffering by their hands to take them to small claims court. They already have a bad reputation for doing these outrageous things to other people and it needs to be stopped. Hope this helps.some.of.you out there. Good luck.

We own two condos managed by Pinnacle. During the recent cold snap we unfortunately experienced a…read moreburst pipe as a result of a faulty shutoff valve. Extensive flooding resulted and Pinnacle had a team in within a couple of hours to fix. Their fast response and repair enabled our new tenant to still move in with only a 10day delay. At a time when trades would have been extremely hard to find their response was immediate. The office staff also are very responsive to any questions or concerns and deal with them in a timely fashion. Kudos to all their team.

This company is not professional at all. They do not return phone calls, they have very…read morequestionable business practices and are rude and arrogant. If your looking for a new property management company this is one I highly suggest avoiding. I've seen much better companies and these guys are in the very bottom of the list.

Be careful if you rent from this property management, specially dealing with Tony Track, we rented…read morefrom him for 2 years kept the house immaculate, even paid him extra $50 per month so we could have a newer stove and when asking for maintenance requests always dismissed the importance of the request as well as when had mice inside the house didn't want to get pest control until we advised him we will be contacting the health investigation, also when doing the move out inspection he had viewings coming in to see the house at the same time, it was very unprofessional After the move out inspection check list passing ok he apply charges against our security deposit, we have filled a complaint with the Tenancy board, the BBB and we are disputing the charges Horrible customer service, place is falling apart and has different color appliances beside the mice traps all over the house

Zero professionalism, awful attitude, poor customer service, a shame of a business. Will…read morediscriminate against anyone at any given time, won't commit to be respectful to customers and it's rude and disgraceful.

Very sketchy property management company. I've paid them around $53,000 in condo fees over the…read moreyears. I've been inquiring from the beginning of this year for them to fix a few repairs, regarding damage caused by their cheap contractors. In addition numerous parking lot line painting was missed this year (Meadowlark Village), the condo windows are not cleaned properly, and the lawn maintenance crews do a poor job, often missing sections of grass. I'm very disappointed in numerous aspects regarding Ayre and Oxford Inc's behaviour.

Terrible service. Had an issue with repairs and a fob and had to send several follow up emails and…read moreplace multiple calls to get any response, and even then they were not able to help