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    Progressive Periodontics, PC

    5.0 (1 review)
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    7 years ago

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    Schaefer Dental Group - Lansing Location

    Schaefer Dental Group

    3.0(6 reviews)
    5.6 mi

    The office texted me multiple times in December for a cleaning and to get a mouthguard, to use my…read morebenefits up before the end of year. I scheduled. When I got my cleaning, I paid for the mouthguard. When I got my scans for the mouthguard, I was scheduled an appointment for pick up in January because that's the soonest that it would be available, and confirm that I was paid. When I checked out after picking up my mouthguard, I was told that I still owed. The claim was not put through until January because that's when I picked it up and the price increased by 160%. At no time when I made the appointments, checked out, paid for the mouthguard, or made the appointment for pick up, was I told that this would not be filed until January. I did discuss when I made the appointments that my insurance in 2026 was not as good and they cheered me on for making the appointment in December and paying in cash. Whether this was shady practices to get more money, or lack of training for those who schedule, sit reception/checkout, do the scans, those I interacted with multiple times, I don't know. They will not refund what I paid. So now I'm not only out that money, but the mouthguard. Be careful when they are soliciting appointments. Make sure they are charging your insurance timely and correctly.

    $50,000. dollars for a complete mouthful of implants and now dr Shafer refuses to remove my plates…read morefrom my mouth to perform a yearly cleaning. Dr Shafer says this is no longer the protocol. He has done this for 2 years now and all of a sudden refuses to perform follow up care . Kinda nasty after my sister spending $ 50,000. dollars and he didn't even do the work. Dr Shafer sent me to Canton, Mi. and a completely different surgeon for ALL the teeth pulling and installing the titanium implants in my jaws. NOW, I UNDERSTAND WHY HE SENT ME TO SOMEONE ELSE BECAUSE DR SHAFER REALLY DOESN'T KNOW WHAT HE'S DOING WHEN IT COMES TO IMPLANTS AND NOW REFUSES TO FIGURE OUT HIS OWN SCREWUPS AND FIX THEM.!!! A dental malpractice lawyer has confirmed my worst fears because now they're not removable. PROTECT YOUR MOUTH from Dr Shafer. NO STARS FOR THIS DENTIST.

    Sandeep Sood, DDS - Holt Family Dentistry

    Sandeep Sood, DDS - Holt Family Dentistry

    1.0(2 reviews)
    7.8 mi
    Established in 2002
    Free estimates

    When I moved to Holt MI I wanted a local dentist. I went to Dr Sood, DDS in Holt. I needed a root…read morecanal and he said he could do it right there in the office. He had all this up to date equipment so I figured he knew what he was doing. Not so. He did the wrong tooth. Not only that, he gave me like 5 shots. As he was doing them he told me I would feel a pinch and the assistant kept saying aha, aha. I had to go to an endodontist to get a root canal on the correct tooth. I went back to Dr Sood's office to get a refund since he did the incorrect tooth, he would not do so. It was not a good experience for me.

    Not a good experience. As someone who is scared of the dentist I want my dental experiences to be…read moreas stress free as possible. Unfortunately once I got there I was told they do not take my medicaid even though we asked prior to coming to their office. They said we were wasting their time by taking up an appointment slot and should have just paid out of pocket. The wife of the dentist confirmed on the phone that the insurance was approved and they would be able to fix my cracked tooth. She claimed once we were there that she said never said such a thing. One of the keys to customer service is making sure you communicate and don't over promise your customer they failed on that count. Don't trust what they tell you on the phone!!!

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    Progressive Periodontics, PC - periodontists - Updated May 2026

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