I moved to NW Tucson Approximately 4 years ago. Coming from California I couldn't wait for the…read moremoment I changed my registration from there to Arizona. My sister who has worked for Statefarm for over 25 years recommended Bob Witt to me. To-date I couldn't be happier. I was covered by USAA for my Three cars and two motorcycles. After dealing with Bob on my home insurance I transferred all my vehicles over as well. I've since received a couple of calls from his office to ensure I was happy and my coverage was what I wanted and more importantly what I needed. During the last few monsoon storms I called the office with some questions. Never really dealing with home owners insurance very much and the lady there was very informative and helpful. I know for a fact I can contact my insurance agent when I need him and get results. That to me is peace of mind you just can't put a price on. Add that to great competitive pricing. And I'm one very satisfied customer.

True definition of good neighbor service at this office. Best agent in town! "Bob Witt and his…read morestaff are absolutely amazing! I have nothing but positive things to say... I have unfortunately had 2 claims in the past year or so, one auto and one home and both were handled very quickly and personally looked over by his office. I have been with other companies in the past and have had nowhere near the same experience or for that matter ever even received a personal call from any other insurance office. Do not hesitate to take your business to these folks! They will not disappoint! If you want more from your insurance than just a bill go see them"

I had never had an agent/insurance company, that took the time to explain what is best for me till…read moreI came to Old Pueblo Insurance. I love my agent Brian, he is prompt, efficient and easy to understand. I have been with Old Pueblo for almost 2 years.

I have been with Old Pueblo Insurance for several years. My agent, Brian Bogard, has been the most…read morecompetent and knowledgabel of any agent I have ever dealt with. I have two houses and four vehicles insured with Old Pueblo and I strongly recommend them to all my friends and family. I would gladly give a five star rating to this company. JBrozo

TAWNY ELLINWOOD is the best !!…read more Tawny works in Dan's office and she is simply the best !! She helped me get renters insurance for my apartment, then car insurance for my daughter. The price of my daughter's car insurance was so good, that her boyfriend also switched to State Farm. :) I have thoroughly enjoyed working with Tawny for many years now. She is always upbeat, friendly, helpful and professional. She answers all of my questions and responds quickly to my calls and/or emails. DEFINITELY contact her for a quote on any insurance needs.

We have been using this agent for 11 years. Which just adds to the shock we have experienced due…read moreto the utter incompetence and a lack of rudimental courtesy and customer service skills. As a 'mom and pap" type landlords we own a few properties in Phoenix. While preparing our taxes we noticed that we are missing one of the insurance bills. So we called Dan's office. To our great surprise we were informed that our insurance policy got cancelled a year ago, due to a claim on a tenants part! But no one bothered to inform us!!! Not even a courtesy call, reminding us nothing!!!! Complete disregard for long term loyal clients. He said that " insurance company has sent us a letter" (not true). Insurance cancellation should be a registered letter - which we would have received! He expressed a complete disregard that our property was left uninsured for a year!!! Not even an apology, nothing or any desire to remediate the situation. Naturally we are taking all our business elsewhere and telling everybody to stay away from that dump of an agency!! Also filing a complaint with AZ Insurance DIFI. Avoid Dan Kalm Insurance - they treat long term clients as garbage and discriminate against them. P.S. I jus wanted to add some facts after I ve had a conversation with this person - agent. He demanded that I should remove this review in a rude way - I said I would only do it if the situation is remodified and he would apologize to me - at this point he went completely nuts screaming at me, telling that I am blackmailing him etc... This is a scary individual - beware! P.S My review stands. The Agent is rude with major attitude issues. Said he was doing me a favor by contacting the insurance company to renew the coverage. Effectively, doing his job for which he collected premiums/commissions from us for 11 years, without paying any attention to our Canadian address before. Hence - its just a lame excuse not providing basic polite customer service. In 25 years - this is the rudest agent I ve been dealing with. I have never had such a negative experience. Never even an apology, just the righteous attitude. Yelled at a me for posting this review. Told me to get out of his business to get insurance some place else. If you don't want to be treated like garbage and being screamed at for your own money - AVOID AT ALL COSTS. Just for reference: What he attempted to refer to without a knowledge that many years ago I went to a law school: Commercial electronic messages (CEM) sent to recipients in Canada from another country must comply with CASL. Senders of CEMs need to: (1) obtain consent, (2) provide identification information, and (3) provide an unsubscribe mechanism. This is what the CASL is about - we communicated always via mail and email hence implied consent. And just a lame excuse on a part of an incompetent, lazy, misleading agent. Plus given his recently changed reply - he is very good in twisting the facts. He is not to be trusted! P.P.S, At this point we decided to seek a legal advice and will contact State Farm directly to recommend them to have a better customer service focused training to their agents. Its obviously a complete failure at this stage. This person should not be in a customer focused business. End of story.

My rental home was insured with Haslett for 5 years, burnt to the ground…read more When I filed a claim, dave haslett said you did not pay so we canceled the policy. Why did you not call me? We have too many customers to call every time a policy cancels. Plus they sent me a document that I had insurance, after they canceled the policy. I lost $60,000. I just canceled my homeowners policy with Haslett cause they charged me $1600 a year, and esurence insured me for $800. WORD.

Dave Haslett is one of the best insurance agents/brokers I've had a chance to work with. Always…read morenice and friendly. Very knowledgeable and if I ever have a question he's never too busy to help. Always looks out for his customers! On top of that Haslett & Associates Insurance has been around since 1976!

I appreciate the great customer service I've received here. Any questions i have are thoroughly…read moreanswered. If they don't know, they find out and get back to me in a timely manner. I hate calling customer service, only to be transferred to some other country. This company always has helped me. The prices are fair. They always offer me great prices if my rate ever increases. I like having my insurance plan at this place. Thumbs up!

Horrible customer service!! The business is supposed to be open at 10 & they are always opening…read morearound noon there is always a long wait due to the fact that not everyone is properly trained!!!! Switching to another company first thing in the morning i have been here for 6 years and nothing ever changes!

Gabe Dooling, is great to work with for my insurance needs. He makes sure I have the coverage…read moreneeded. Been a long time customer.

Gabe Dooling and Tucson Insurance Associates are AMAZING!!! They really do care about their…read morecommunity and doing right by each individual that interact with. I recommend Gabe and Tucson Insurance Associates to everyone. Keep doing a great job Sir!!!

Nice people. Makes me feel like family. Trustworthy and there they are there to do their best for…read moreus.

We had to postpone this consult with the agent. Back in a…read moreweek, illness. We were offered another person but since we had spoken to this one, we just put it off.

Mike has been my insurance agent since 2001. He's great at explaining the minutia of insurance…read moreconcepts and I trust him to always find the best options for me at the best price. He goes out of his way to be helpful and friendly. I highly recommend.

It's caveat emptor with this guy. After being with him since 1998, Mike insisted on selling me a…read morepolicy I told him I didn't want... but he did so anyway. Had I bothered to read it when I received it in the mail, it would have been a different story. But I didn't, and that is my bad. You should be able to trust your insurance agent to do what you say, right? Well, I did... and I got burned. Just enough to cancel my policy and go elsewhere. And BTW, if you catch this guy at at wrong time,he is one rude SOB.