Excellent and recommend! Cristian is Very professional and knows what he's doing. My son and I were…read morein and out with new insurance!

Lowest insurance rate in Tucson! Compared to other agencies Sun City insurance quoted the best auto…read moreand homeowner rate. The experience was professional and smooth, would definitely recommend.

Feb 27. I'm extremely disappointed with the customer service I received from this Office "Maria…read moreVentimiglia-Allstate Insurance" I had called a couple of weeks before to request that they remove the automatic payments of my policies from my bank account and all they did was remove the automatic payment from one policy and left the other running normally, resulting in that bank account having overdraft charges. When I asked to speak directly to the general manager of this office to present my complaint, I spoke to her, told her my complaint and also told her that her office never returned phone calls, she told me that she would check what was happening and that she would call me back. But everything got worse when she called me back because instead of her showing empathy and giving me a solution, everything got out of control, She put me on a three-way phone call with the agent who made the mistake, they started interrupting me, talking at the same time, talking over me, bad attitude, they were arguing about the payment method, (I tried to explain to her that the issue was not the payment method, the issue was that I had requested with a couple weeks in advance that they remove automatic payments from ALL MY POLICIES, Not just from One, because that bank account would no longer be available) I had to call directly to the Allstate national phone number to do what they couldn't do from the beginning. This office definitely needs to work more on the basics of customer service: Listen, Don't argue with the customer, Show empathy, Apologize and Find a solution.... Worst experience I've ever had.

If you prefer non-personal communication, texting and email, rather than by phone or in person,…read morethis office might serve you well. Filed a claim in good faith with Allstate, only to be denied the day before an appraisal was scheduled. Allstate made the decision before an expert could give his/her evaluation of our catastrophe. I appealed to this office and I appealed to the national claims office. Absolutely no consideration from either. After the fact, through research, I discovered that Allstate denies more claims than any other major insurance company. Learned the hard way. Do your research before selecting an insurance company.

I recently worked with Tina at Oakley Insurance Group. I changed my home owners and auto policy…read morewith her help. Her suggestions saved me about $1,000 per year. She was such a joy: professional, very informative, and went the extra mile to get my previous coverage changed over. I truly felt like she was there for me during the transition. I am so glad I have the opportunity to work with Tina and the Oakley group.

I recently blundered had a new windshield put in (at my home) paid the guy cash, I was happy tossed…read morethe receipt then called my insurance Oakley... Well I had windshield coverage no receipt! The folks at Oakley did all the leg work, they contacted the windshield Co. And 2 weeks later I received my refund.Who does that??? Thank you so much Oakley insurance.

Highly recommend Terry. My husband and I recently transferred 8 policies. She beat our existing…read moreprice with better coverage on all but one! Kicking ourselves for not doing this earlier. Go see Terry today, she is the best.

When this agent set up a phone appt., had an assistant in the office call the client 45 min. before…read morethe appt. to make sure the client will be there, and then DID NOT CALL at the appointed time OR have anyone notify in any way for 3 1/2 hours, I would say the agent is as unprofessional as you can get. I am no longer an AmFam client and Theodora Korte is a main reason why. Terrible customer support by an insurance agent is a risk I am not willing to take.

I moved to NW Tucson Approximately 4 years ago. Coming from California I couldn't wait for the…read moremoment I changed my registration from there to Arizona. My sister who has worked for Statefarm for over 25 years recommended Bob Witt to me. To-date I couldn't be happier. I was covered by USAA for my Three cars and two motorcycles. After dealing with Bob on my home insurance I transferred all my vehicles over as well. I've since received a couple of calls from his office to ensure I was happy and my coverage was what I wanted and more importantly what I needed. During the last few monsoon storms I called the office with some questions. Never really dealing with home owners insurance very much and the lady there was very informative and helpful. I know for a fact I can contact my insurance agent when I need him and get results. That to me is peace of mind you just can't put a price on. Add that to great competitive pricing. And I'm one very satisfied customer.

True definition of good neighbor service at this office. Best agent in town! "Bob Witt and his…read morestaff are absolutely amazing! I have nothing but positive things to say... I have unfortunately had 2 claims in the past year or so, one auto and one home and both were handled very quickly and personally looked over by his office. I have been with other companies in the past and have had nowhere near the same experience or for that matter ever even received a personal call from any other insurance office. Do not hesitate to take your business to these folks! They will not disappoint! If you want more from your insurance than just a bill go see them"

We have had insurance with Steve Heins for many (many) years. Always the best service and response…read moretime for quotes etc one could ask for. Great advice about all our different insurance needs from cars, liability, house and even car rental (Fantastic premium.) We feel totally 'covered'!

I want to give my upmost appreciation to your agent who was so helpful in handling my insurance…read moreneeds her name is Terri Melgoza. I am forever grateful to her. She is knowledgeable on what she does. She is definitely an asset to State Farm Ins Co.

I am giving Michelle Orehek 5 stars because she took the time to educate me on my options for…read moreMedicare and walked me through each step. I also brought my auto and homeowners policies to her to review them and educate me about coverage, which no one had done before! She advised me what I need to do to keep my insurance premiums down. She is very caring and dedicated to finding the best coverage for your particular needs while keeping your premiums as low as possible.

I still waiting for a response to my email request for information. It's been a week so far.read more

Gilbert helped me through the application process for my home and auto insurance. He helped me…read moreincrease the coverage of my vehicle after taking into account my life changes from when starting career. He puts the terms in easy to understand language and also genuinely is concerned about educating clients

From the owner: Gilbert R. Perez Country Financial…read moreTucson, AZ 85741

Corey made the entire insurance process easy and stress-free. He helped me create the perfect auto…read moreand home policy, including coverage for some of my jewelry, and took the time to explain everything clearly. Professional, knowledgeable, and genuinely kind. I couldn't have asked for a better experience and highly recommend working with him.

Working with Corey Williams and his State Farm agency has been absolutely perfect from start to…read morefinish. Corey and his team are incredibly professional, knowledgeable, and genuinely care about their clients. Every interaction has been smooth, friendly, and efficient--whether it's answering questions, updating policies, or helping with claims. I've never had a single issue, and I truly wouldn't change a thing. It's rare to find this level of consistency and excellence in service. If you're looking for someone who goes above and beyond to make sure you're protected and well taken care of, I highly recommend Corey Williams and his team!

Always great service from both Dan and his team! Give them a try. You can thank me later.read more

I waited for one week for a car insurance quote after speaking with Barbara. Barbara was asking me…read moreabout how much I was paying before and I didn't say how much. I just said to give me a quote for the same coverage that I have so I can compare it. No calls for a week and so I called back to follow up and still they haven't had a quote. I spoke with Barbara again and saying that she's a customer representative and she has to forward it to the agent and she hanged up on me. What kind of customer service is that?