Dr. Phillip Wade, MD, DDS, FRCSC, ENT specialist... and certified black belt? This doctor seems to…read morebe a jack of all trades, master of... well, all of them! I accompanied a patient to his office the other day and was amazed at how thorough Dr. Wade was. He took his time and explained everything in clear, layman's terms and was quite animated in his delivery. He is extremely personable and has a wonderful 'bedside manner', so-to-speak. It's no surprise that this doctor has so many successes in his life. We did not have to wait long past our appointment time, perhaps only 10 to 15 minutes. Overall, a pleasant experience.

Dr. Wade has retired…read more A tremendous doctor. Felt like I was visiting a country doctor 50 years ago because of the amount of time and attention given to my issues. And he explained everything so well. Clearly dr. Wade is part of that rare breed of doctor today who cares deeply for his patients.

If you ever met Dr. Brian Hands for Ears, Nose or Throat care, you know you were in GREAT "Hands"…read more He was the best E.N.T. I've ever met. So sad he has retired but he had a good run and helped many people. I wish him good health and a great retirement. Dr. Hands, I wish I could contact you to get a referral.

Dr. Hands is a very knowledgeable and kind Dr. I have seen him off and on for the past 10 years…read moreand always walk away feeling better. Thanks Dr. Hands. I didn't see a review on you so I posted one. Azhar Qureshi

I'm very confused by the negative reviews. I went there for a mild throat issue but everyone was…read moreincredible. The staff was patient with me when booking my appointment and I was warned by phone, email, and in-person that the wait would be long. I spoke briefly to at least 3 different people and all of them were nice. Dr. Tam was also surprisingly great. I had read the reviews before going so I expected an old asshole with a god complex, and he was not even close. He was super chill, friendly, and he sort of has a coolness about him that I wasn't expecting from a doctor lol. The guy is also super fit, so I went to lift some weights after my appointment. I also didn't feel rushed at any point either, which is nice because I can be chatty!

Waited over an hour...while subjected to highly niched music playing loudly. Frankly, an unpleasant…read moreexperience overall.

Have never been to a clinic that is so incompetent. They never answer their phones and you have to…read morego there to get answers. Requisitions are always lost and you have to chase them for answers. Dr Rai is a great doctor but too many obstacles to get to see her.

One hell of a horrible clinic. Dr Sandra Rai is a wonderful doctor, pleasant, caring,…read moreknowledgeable. Her secretary is incredibly incompetent! ‍‍‍. It took 3 referrals from my family doctor before she received it. I know the problem was on her end. No option to speak with a real person, only to leave a message. Then starts the telephone tag. Extremely poor run and disorganized clinic. Took me over a year to book an appointment! Avoid at all costs!

Happy New Year!!! January 3rd, I had an appointment for a…read moreChemical Peel (2nd) and was thoroughly pleased with the results so far. Anna is personable & very efficient to the point that not one area or spot on my face/neck was missed!!! Breanne is a gem!!! She is the one that welcomes you with openness & is the one with the sharp eye on things in the office...want an excellent coffee...want to know about a product or service....want a tour of the impressive new office...want to talk about life....she is your 'GO to GIRL'. Thank you Breanne for being approachable, friendly, professional & efficient. You are truly an asset to your team!! Congratulations:) Lucy

I am reminding people again. DO NOT let Torgerson or anyone at Sovereign Plastic Surgery in Toronto…read moretouch you -- any part of you. He's now into penile enhancement. I'm still being treated for the damage he did to my eyes.

This supposed doctor damaged my mother's ear and now she is partially deaf. She was referred to…read morehim for a totally-unrelated nose issue but this man decided to forcefully work on the earwax in one of her ears, picking away despite repeated pleas from my mom to stop because the pain was unbearable...but no, the guy kept going until she was literally bleeding from her ear! Later on it was discovered that this doctor ruptured her eardrum(!) and she had to undergo surgery to repair it, but unfortunately the damage was done and she only has partial hearing in that one ear. Don't go to this totally incompetent and negligent 'doctor' unless you wish to become partially deaf too.

Horrible service rude reception and poor service help from dr.seems honestly like a person who…read moredoesn't care about his patient or the public service he is supposed to provide avoid and find another ENT dehlfinately

Dr. Caetano has been caring and genuine, she's interested in her patients and determining the…read moreissues. She has a calm disposition and she's gentle. She listens and doesn't rush you when you ask questions or express your concerns. The office staff are always super nice. It's important in the medical profession to find good, experienced professionals. Happy we have her.

Very experienced and professional care. I've had only a few appointments so far. It's like RMT…read morefor your throat, except no RMT dos this type of work. I am definitely feeling the improvements. The exercises are helpful, too.

Dr.Osborn,…read more I'm writing you this note to express my dissatisfaction with the care I received from you. At my first appointment on Nov.15 I described why I was there. Constant coughing, constant throat clearing, physical discomfort with sustained or prolonged conversation. My voice was weak, my lungs felt congested. Your response gave me hope. You described my symptoms as "common" and said I had "many options" open to resolve my issues. To start, you sent me home with a steroid spray to use for 6 weeks as well as a prescription for daily acid reflex pills. Today, Dec. 21, I returned to your office to report no change in my situation, eager to hear what I could try next. Your response was brief. You suggested I could try the 'Singing therapy' offered in the adjoining office, which you had mentioned a couple times at our first appointment. Or, you further suggested, I could try blowing Botox in my lungs. But, you explained, there were unfortunate side effects to that approach. I asked you what happened to the "many options" available to me which you spoke of 5 weeks ago. No response. I expressed my frustration with my situation, and my frustration with your sudden lack of available options. No response. To these meager choices I said fine I'll try the Singing therapy. On my way out, your receptionist handed me a pamphlet stating the cost of that therapy was roughly $200 per hour. A fact you never mentioned at either of my appointments. I only hope when you see your own personal doctor you receive better care than I did.

came here to the emergency because my foot turned into a football, originally went to my doctors…read morebut they told me to go to the hospital instead YAY! My previous experiences with this hospital were not very good at all, quite the opposite and in the negative. This experience was much better, was able to hop around and find a wheelchair no problem. The staff were super friendly and worked with a sense of urgency, when it all was said and done, the visit took about 3 hours, the only thing that I have negative to say was that the doctor at the time read my xray wrong and I got a phone call the next day telling me very bad news. The hospital was very clean and bright. Lots of parking on site Transit options are the 123 and 80 buses, and the 15 with a bit of a walk from the mall.

The staff and services here are excellent. This is not a hospital as such as there are no inpatient…read moreservices and no emergency department. An urgent care centre (UCC) provides care for non emergency injuries and personal health issues. Sprains, cuts, rashes, broken fingers etc for example, as well as blocked catheters, urinary retention and post surgical complications if needed. Emergency care is provided at another site, as is inpatient care. This site provides investigative and pre operative work up, as well as rehabilitation on an outpatient basis. An army of knowledgeable volunteers and clerical staff ensure you are seen in good time. The UCC practices triage, so less urgent cases may wait a long time for treatment. These cases could probably get seen at a walk in clinic or at their own doctors. Properly utilized this can be a one stop shop. Before I retired as an RN I referred patients here appropriately and they received good care. My wife had her follow up care here after her knee replacement, and I have cardiac investigations done here. The one down side? The cost of parking, although options are available to reduce the cost for frequent attenders.