Waste of time. I have had issues with plugged and popping ears and a drippy nose, my PCP suggested…read morean ENT because she could only see so far in my ears and nose with her scope, and she couldn't see anything concerning. I went to Paul Young, didn't see him, which is fine, but the NP that I saw didn't do anything my PCP didn't do and immediately suggested a nasal ablation and went on a sales pitch about how Dr. Young does them in the office. Felt like they "sell" that to everyone. She also couldn't see anything concerning- so why suggest this procedure? And for the plugged ears, she suggested I get a hearing test but they don't perform them. What kind of ENT can't do a hearing test in the office? Long story short- useless and total waste of time and money. Just got a $350.00 bill, after insurance for literally nothing.

Update - I left this office, permanently. I was going to come back but after asking that they send…read moremy records to a different physician and then visiting that new physician: I will never go back. The new physician, at my very first visit, said: 'I got your records from Dr Young's office, as well as the notes about your anxiety." I don't have anxiety. The awful surgery center that he uses kept me in a room for nearly NINE HOURS waiting to be taken back for surgery; I asked a nurse ONE TIME when I'll be taken back and she ran and told the anesthesiologist's helper that I was 'anxious' and they offered to give me pre-anesthesia to 'calm me down.' No, I was not anxious, I was super thirsty and MAD because I have not had any food or drink since midnight and it was nearly 5pm (so for15 hours). My nose is the same now as it was pre-surgery. I'm still congested, I still have post-nasal drip, and my sleep still sucks because I'm coughing from the throat irritation of the snot dripping down my throat. I've asked them to test me for other things (Covid, etc.) that might suggest why I was still feeling that way; apparently wanting to breathe without choking on snot makes a person 'anxious.' I guess that the PAs / Ear Doctor are also psychologists, and are able to diagnose 'anxiety' without a degree in human psychology. Interesting. No wonder my Primary Doc, at my 'make sure this person is healthy before surgery' checkup looked down at the doctor's name and said: 'Just be careful, some doctors think they're god and will judge you for everything."

Always receive quality care from Dr Tota-Thurn. She is very knowledgeable and compassionate Been a…read morepatient for over 25 years. The office staff could improve their service.

Great doctor. She is very knowledgeable in her field and uses that to help people Always will…read morelisten to your concerns

What a wonderful doctor. She is very sweet and patient with my parents. She doesn't over medicate…read moreand she talks about both diet, mental health, and medicine with them. My mom loves her staff and raves about how caring Dr. Kalra is.

Almost every visit requires 30-45 minutes in waiting room. Whether you're alone in that waiting…read moreroom or there are other patients, there is no difference, you will most likely be waiting. The last visit I got up after waiting 35 minutes without being seen. The only reason this visit on 01/25/2024 occurred is because on 12/14/2023 I waited 45 minutes without being seen. Doctor and assistants panicked and decided to drop everything to see me when I decided to walk this last time. I was polite and upfront with the issue and they did not care for it. Doctor, receptionist and assistants all tried to argue with me yet half of them didn't even know why the appointment was rescheduled in the first place. It was embarrassing to hear the excuses. Not professional whatsoever. Never returning.

Our experience with this provider has been excellent. He investigates, asks questions, listens…read morewell, and gives the patient options to consider. The staff has always been pleasant and helpful. We get courtesy calls to remind us of appointments. We are also enjoying the new location in Chaffee, NY. The decor is very modern, tasteful, and relaxing. We are happy patients.

My wife has been coming to this Dr. for years and I must say, I have never witnessed worse…read moreprofessionalism from any medical practitioner. Numerous times he has sent prescriptions for my wife without being seen for various issues. More importantly my wife currently suffers from high blood pressure. Now he originally diagnosed the issue and prescribed medication, but an emergency scare had my wife taken to immediate care where they increased her dosage to double what Kawar originally prescribed. Now my wife is in an emergency situation, she needs her medication refilled, Kawar is not returning her calls or voicemails and the emergency response "Dr" was very disrespectful to my wife and refused to help her. His response was "you should have called yesterday". Very unprofessional in my opinion. Patients NEED to be able to trust and rely on medical personnel in emergency situations if anyone. Very disappointing, and I have been trying to persuade my wife into looking for a different primary care for years. This needs to be addressed.

Receptionists don't know how to do their job. My sister was scheduled for an ultrasound and we get…read morehere and they check her in and they proceed to make us wait 20 minutes before my sister goes and asks what's going on and they said they called to reschedule but my sister had ZERO phone calls from them. So they made her sit here and when she asked for the sonogram she was SCHEDULED for they told her no because she's "too early" when she's 20 weeks pregnant.

Been going to Dr. Erk for many years. She delivered both my kids and I continue to go for annual…read moreexams and testing. I am very comfortable with her and appreciate her knowledge and kindness in her care.

I was sent to Dr. Metchler after Dr. Balti retired. My first visit was great. I enjoyed getting to…read moreknow Dr. Metchler, he had a great sense of humor. Then it changed when on another visit he decided to talk about politics while my legs are up on the exam table. That's a nope and never going back. Completely unprofessional.

Wonderful doctor for many years. Had to leave because insurance dropped invision healthread more

Dr. Qazi is undoubtedly the nicest, most caring doctor I've ever come across. I'm so grateful to…read morehave him. The business itself is tucked away near Market in the Square. The receptionist, Allison, is amazingly friendly and helpful. It's really a pleasure to talk to her, even if it's only for a few moments. Miriam helps Dr. Qazi by getting the rooms ready and doing procedures with him. She's also very kind and friendly. I've been coming here for years because I need medical marijuana for my chronic pain disease. He not only prescribes it, but also checks up on you to make sure it's working well. He's such a good doctor that I feel like he's family. Everyone in the office makes me feel that way, actually. Especially because my mom comes here as well! He's a Sports Medicine specialist first and foremost, so if you're having trouble in that realm, he's exceedingly knowledgeable and loves to make people feel better, just like every doctor should. He listens to you and makes a plan of attack with you so you ultimately get the best care possible. He's one of the best doctors in Buffalo, in my opinion. And undoubtedly the most caring.

I love being a patient of Dr. Ross. She Is friendly as Is her entire staff and unlike the last 2…read morepractices I had, she and her staff know their stuff and are always willing to help. An added plus ar her two dogs that like to do a meet and greet before going back with their mommy to lie down and hang out. I have even had her PA Erin, who Is also excellent and thorough. Other than the Dermatologist I have, Erin is the only PA I have ever felt comfortable and confident with. As far as I'm concerned, they have me for a patient as long as they are In practice.

I located her listing on reviewed primary care providers. I am glad I waited the couple of months I…read morehad to for a first time new patient appointment. She and her staff, including Erin, her PA and I generally don't like PAs, are wonderful. They listen to you, are all very friendly and quite thorough. I feel very much at ease there Having a very friendly dog to say hi makes it even nicer. I would recommend her office to anyone, especially those who, like me, have had a bad experience with other doctors.