This is an update to my review of Aug. 30. I finally heard from the company and they reduced my…read moreremaining bill and sent out a crew that moved the control system to the garage. I am glad that there was a resolution to this situation.

We had a positive experience with them in 2023 when they came out to install front yard landscape…read morelighting. But they were expensive, so we opted to split up the lighting and do the backyard later. We reached out to them about a year ago. they sent a guy out to our house and he seemed really out of it. He didn't write anything down. He did not communicate well. I asked someone else to come out so that I could explain what we were looking for the backyard. They sent him again and he still didn't write anything down or understand. On the day of installation, the crew shows up and they have no idea what we want or what to install. They asked me where I wanted lights, and I asked if they had a written plan and they said no. The supervisor was coming or the person who would come to my house and they said he hadcar trouble. I called the main office and they said they would send him over right away but it took him 45 minutes to get here because he lived far away and allegedly had no car. I'm not sure what car he got to come here if he didn't have one. But he shows up, no clue where the lights are supposed to go. We were so frustrated that we just sent them away. We did not get our lighting installed. I talked to Kevin, who was apparently the manager, although he had been the person who came out the first time. He said that the person he sent knew what he was doing, and that known where to put the lighting. But I told him that was absolutely not the truth and that I was very disappointed. He made no effort to make amends or send someone else to rectify the situation. We now have one light that doesn't work in our front yard but we don't know how to get it fixed. Other companies said they don't use those kind of lights and they don't use the app that we've been using to turn the lights on and off. We can't get the app to automatically set up lighting because it gives us an error message. i'm afraid that at some point we will have to get these lights completely replaced which means we will be out $4000. This company had potential. The first time they conducted themselves with and conscientiousness. I guess they have grown too big and too confident. Yet another DMV contractor that disappoints.

Very good experience. Gerson (husband of owner) came to my property and inspected my front and…read moreside yards for the irrigation system I was considering, A few days later I received a comprehensive estimate by email for A's to do the installation (they provided the lowest bid of three I received). Up-front payment was required. The crew arrived as scheduled and work was completed in three days. Pam (A's owner) came at end to explain use of system controller which they installed in garage. Pam said I could contact her at any time for questions or problems. System works nicely and I am happy.

Very professional with an excellent friendly attitude. Very reasonable prices. Best quality…read morematerial.

Amazing job repairing on our irrigation system. Excellent communication and execution. 100%…read morerecommended.

From the owner: Keeping your lawn and landscape looking great shouldn’t mean wasting water, or moving a hose around…read moreevery couple of hours. I design and install irrigation systems around your property, your landscape, and the way you use your yard, while also providing the repairs, maintenance, and improvements needed to keep existing systems working their best. I take the time to look at your property, understand what you need, and come up with a practical solution that fits your landscape and your budget. I pay close attention to things like water pressure, flow, coverage, and system performance so everything gets the water it needs without unnecessary waste. Whether it’s a new installation, a system redesign, a repair, or an upgrade, you can expect straightforward advice, quality work, and no unnecessary upselling. You can feel confident knowing your irrigation is in good hands.

This season we switched comopanies from a different -- and disappointing -- local irrigation firm…read more Even for our special circumstances (with a variety of new plantings), Chesapeake Irrigation has been outstanding in every regard, including technical nowledge, responsiveness, communication, and fair pricing. Most recently Cass and Nathan were here to install a wireless rain detection device. While on site, they adjusted spray head coverage as we requested, and installed a special back-flow valve to prevent a downhill spray head from draining the uphill line into unwanted puddles. Highly recommended.

Very poor customer service. I called looking for assistance and spoke with someone named Dave, who…read morehung up on me during the conversation. That's simply not how you treat customers. A little professionalism and courtesy go a long way. Based on this experience, I would not recommend this company unless they make significant improvements to how they treat people.

The men worked from 8:00 am till 5:00 pm pulling weeds and trimming a yard that had gotten away…read morefrom us. The next day they planted and mulched along with more cleanup They were diligent and professional And the best part is how wonderful my yard looks Thank you Campbell's

I want to acknowledge that since I posted my original review, Campbell Lawn & Irrigation has made a…read morereal effort to make things right. The issues I described in my original review were frustrating, especially the missed appointments and lack of communication. That said, the company has been much more responsive and communicative since then, and they have gone above and beyond to address my concerns. I appreciate the accountability and the effort they've shown. My original experience still happened, but I also think it's fair to recognize that they have worked hard to regain my trust.

While I tend not to leave negative reviews, my recent experience with Hydro Tech has been…read moreunacceptable. For context, Hydro Tech installed my irrigation system roughly 6 years ago and I have used their Winterization Service annually at my residence. I went to schedule online, as I have done every year, and found the online scheduling tool, which lists $160 for a 9-zone system (see screenshot attached), however the date shown in the scheduling options did not have a date I preferred, so I decided to call and schedule. I called and was provided a date range that was more preferred and was told the charges would be $175. When I inquired about the price discrepancy from their scheduling tool, I was told that was incorrect. Once scheduled (and paid), I received an invoice showing a Spring Service with no confirmation of dates on the invoice. I called back to inquire about the incorrect service being schedule and also asked about the price discrepancy. I was transferred to their manager (Elizabeth), who did not seem very motivated to provide any level of service. I also inquired about the price difference and asked if they would honor their online price. I was told they would not. At this point, I decided to request a cancellation and was told this would need to go to their accounting department, and then would need to wait a few weeks to receive a check, despite charging my card a few minutes prior. I was also told I would receive an email with confirmation of cancellation. That was never received and I decided to file a dispute with my credit card company. EDIT: Hydro Tech reached out to me today and I spoke with a wonderful lady named Debbie. She offered an apology and provided confirmation that my credit card had been refunded. She also offered to honor the price of $160 that was shown on the website app, however we did discover there appeared to be an issue with the scheduling app that needed to be corrected. I am updating my original review and appreciate the outreach from Hydro Tech (Debbie in particular). While this was an unfortunate experience, the way this issue was addressed afterwards certainly meets the expectation for a reputable company.

I have been using Hydro-Tech for over 20 years. They installed our irrigation system and have…read moremaintained it ever since. I have been pleased with the service until the past couple of years. There have been numerous occurrences of displeasure (e.g. service schedules, backflow preventer test submissions, etc.), but their membership plan policy is the last straw. They went to an automatic annual renewal program for activation and winterization. I was advised that I would be scheduled for the same time periods (beginning of April and November) for service. I called early March to see when the system turn on was scheduled. I was disappointed to hear that I was scheduled for mid-May or about 6 weeks later than my historical turn on. I called in September to query about the service renewal and winterization schedule. Shocker, but there was NO auto renewal for the service. I had to start all over and the earliest scheduled time was late November. I understand that Hydro-Tech is under new ownership, hence all the changes. I am now using a different company as I'm tired of being a test case for their new operation.

Took down a 80' maple that's damaging our driveway and potentially the garage. Hate to take down a…read moremature tree but did not have many choices. Timely service, fair price, got all the equipment. Professional quote with detailed description and photo showing what will be done. Start around 8:30am finished around 4:30pm! Will reach out for future work for sure.

Did a great job at a great value! Flexible scheduling. Fast and efficient. Very professional teamread more