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    progress pharmacy

    3.0 (4 reviews)
    Open 9:00 am - 6:00 pm

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    Walgreens

    Walgreens

    (48 reviews)

    $$

    I don't even understand how some places stay in business. Horrible service and not existent…read morecustomer service. Emails, calls and social media don't seem to make a difference. I will leave a very generous 2 stars only because the price on sale made it almost palatable. Clearly my expectations of doing a job correctly is far to tall. Asking for a response on fixing issues doesn't matter. As stores shutter, human interaction vanishes I guess we wait to see AI fix things or not.

    I am absolutely shocked and disgusted by the incompetence and lack of care shown by the Walgreens…read morepharmacy on Palm Beach Lakes Boulevard in West Palm Beach. Yesterday I was released from Palm Beach Gardens Medical Center after undergoing major open-heart surgery for aortic valve replacement caused by bicuspid aortic valve stenosis. The hospital sent NINE critical prescriptions to this Walgreens location before my discharge so I could begin recovery safely at home. When I arrived almost 20 hours later to pick them up, I was informed only ONE prescription was ready. The other EIGHT had not been filled because they "had to order them." Nobody called me. Nobody warned me. Nobody attempted to transfer the prescriptions to another pharmacy. Nobody seemed to care that I had just come home from heart surgery and medically depended on these medications. After a major cardiac operation, medications are not optional. Delays can affect pain control, blood pressure, heart rhythm stability, inflammation, clot prevention, and overall recovery. The stress this caused me during the first full day home from open-heart surgery was unbelievable. What angers me most is the complete lack of urgency and compassion. A responsible pharmacy would have contacted me immediately, searched nearby locations, transferred prescriptions, or found some emergency solution for a recovering cardiac patient. Instead, I was left standing there being told eight medications were unavailable as if it were no big deal. This pharmacy showed absolutely no concern for patient care, communication, or basic professionalism. For anyone with serious medical needs, especially post-surgical patients, I strongly recommend thinking twice before trusting this Walgreens location with your health.

    progress pharmacy - pharmacy - Updated May 2026

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