My Family and I moved into Hidden Oaks Mobile home park; July 01, 2025. Ms. Iyona, was amazing…read morethrough the whole processes and very attentive to my families needs. Shot out to Ms. Iyona, you rock.

I could use some advice I'm purchasing this trailer from YES Communities in their trailer park…read moreHidden Oaks. Right when I moved in there was a leak at the washer hook ups that messed up all my shoes I brought with me and warrped the door frame so I couldn't shut my door for months. Paint peeling off the walls in some areas of the trailer the towel holder in my wall came off they have fixed some of it but cause it was half assed and rushed this is what I'm dealing with now! (Photos)! My carpet ripped up when my mom was cleaning it. The stuff around my doors inside are literally coming off with exposed nails which is unsafe with my son being here. The kitchen drawers have completely fallen apart and everything is falling out of them and now my water in the bathroom won't shut off! I'll add that video in the comments. My neighbors across the street from me have also said there stuff was rushed and half assed her husband who is in maintenance had to go behind them and fix so much

Away, not worth the headaches. My brother, his fiancée and I moved from Georgia to Gainesville on…read moreFebruary 2, 2025, and we toured Palms of Archer the same week. The community showed us a brand‑new, 2025‑model three‑bedroom, two‑bath mobile home that seemed fairly priced. The initial quote was $1,589 per month with a move‑in date of February 18. We paid the deposit and the prorated rent, signed the lease, and were then told the rent had been bumped to $1,789. After a call with the office manager, Cedric, the charge was corrected back to $1,589. Despite our persistence, trying to rectify the lease issues with Verdell proved to be a futile effort, with three consecutive attempts ending in failure. It's baffling that a company could repeatedly send out erroneous leases, highlighting a concerning lack of attention to detail and inefficient quality control measures. The property proudly highlights its private well system as a key feature, promoting independence from city water. In theory, this setup seems ideal--but in practice, it's far from reliable. The well frequently malfunctions, leaving residents under boil-water advisories at least once a month. Compounding the issue, the management often fails to notify tenants when water is shut off, only addressing the problem after someone files a complaint. We also informed the office that we would be moving in with three pets--two cats and a dog--and we have a written acknowledgment from leasing agent Verdell confirming this. However, the lease itself listed only one animal. When the scheduled move‑in date arrived, the unit was still not ready. Verdell and Cedric blamed Duke Energy, but Duke Energy later confirmed the problem was on the complex's side. We finally moved in on February 28, 2025, and had to request a credit for the extra ten days we were billed. Maintenance visits have been sporadic and short‑notice--often less than 24 hours--yet every technician asks us to reaffirm the number of pets we have, even though we have already documented three. We have submitted several ESA letters to the email address the complex provides, but each time the office claims the documents are unacceptable. The staff gives us only an email address, no direct phone line, and never returns our requests for a callback to determine what exactly they would like said in the ESA letter. On October 14, 2025, the master bedroom and bathroom floors began to feel soft and sag. We filed a maintenance request that same day. The maintenance crew came, stepped on the floor, and confirmed something was seriously wrong--not just normal settling. The office manager, the maintenance manager, and the crew all agreed the floor needed repair. No water damage or tenant error was found, yet we received no follow‑up. A few weeks later a new office manager arrived, the maintenance team returned, and the floor was replaced on November 24, 2025. The installer later told us the wood that had been used was substandard and should never have been installed. We have now given a 60‑day notice that we will not renew our lease due to rent increase. During the last maintenance walk‑through, we were suddenly hit with a $250 pet fee. The current office manager, Joyce, claimed she never saw a dog listed on our lease and said Verdell was unaware of our three pets. My brother read Verdell's email confirming the animals from 2/2025, but Joyce tried to backtrack and offered vague, contradictory explanations. Joyce also admitted she does not have access to the former manager's emails--a glaring flaw given the frequent turnover of office staff. To make matters worse, Joyce made a comment about how often my brother sees his doctor for his medical conditions and couldn't believe he only follows up every 4 months or so. Her choice to raise the issue, despite lacking medical training and not being part of his treatment team, is both unprofessional and ill-advised. Contacting the corporate office has been a dead end; they simply forward our complaints back to the local office, offering no real resolution. The complex also ignores a serious stray‑cat problem: feral cats roam the grounds, many are malnourished, and while residents try to feed and neuter them, the management tells us to stop without taking any action to address the issue. The management frequently attempts to incentivize residents to leave positive feedback. Exercise caution when assessing the complex's reputation, as such incentives likely skewed the feedback in their favor.

Stay Away, not worth the headaches. My brother, his fiancée and I moved from Georgia to Gainesville…read moreon February 2, 2025, and we toured Palms of Archer the same week. The community showed us a brand‑new, 2025‑model three‑bedroom, two‑bath mobile home that seemed fairly priced. The initial quote was $1,589 per month with a move‑in date of February 18. We paid the deposit and the prorated rent, signed the lease, and were then told the rent had been bumped to $1,789. After a call with the office manager, Cedric, the charge was corrected back to $1,589. Despite our persistence, trying to rectify the lease issues with Verdell proved to be a futile effort, with three consecutive attempts ending in failure. It's baffling that a company could repeatedly send out erroneous leases, highlighting a concerning lack of attention to detail and inefficient quality control measures. The property proudly highlights its private well system as a key feature, promoting independence from city water. In theory, this setup seems ideal--but in practice, it's far from reliable. The well frequently malfunctions, leaving residents under boil-water advisories at least once a month. Compounding the issue, the management often fails to notify tenants when water is shut off, only addressing the problem after someone files a complaint. We also informed the office that we would be moving in with three pets--two cats and a dog--and we have a written acknowledgment from leasing agent Verdell confirming this. However, the lease itself listed only one animal. When the scheduled move‑in date arrived, the unit was still not ready. Verdell and Cedric blamed Duke Energy, but Duke Energy later confirmed the problem was on the complex's side. We finally moved in on February 28, 2025, and had to request a credit for the extra ten days we were billed. Maintenance visits have been sporadic and short‑notice--often less than 24 hours--yet every technician asks us to reaffirm the number of pets we have, even though we have already documented three. We have submitted several ESA letters to the email address the complex provides, but each time the office claims the documents are unacceptable. The staff gives us only an email address, no direct phone line, and never returns our requests for a callback to determine what exactly they would like said in the ESA letter. On October 14, 2025, the master bedroom and bathroom floors began to feel soft and sag. We filed a maintenance request that same day. The maintenance crew came, stepped on the floor, and confirmed something was seriously wrong--not just normal settling. The office manager, the maintenance manager, and the crew all agreed the floor needed repair. No water damage or tenant error was found, yet we received no follow‑up. A few weeks later a new office manager arrived, the maintenance team returned, and the floor was replaced on November 24, 2025. The installer later told us the wood that had been used was substandard and should never have been installed. We have now given a 60‑day notice that we will not renew our lease due to rent increase. During the last maintenance walk‑through, we were suddenly hit with a $250 pet fee. The current office manager, Joyce, claimed she never saw a dog listed on our lease and said Verdell was unaware of our three pets. My brother read Verdell's email confirming the animals from 2/2025, but Joyce tried to backtrack and offered vague, contradictory explanations. Joyce also admitted she does not have access to the former manager's emails--a glaring flaw given the frequent turnover of office staff. To make matters worse, Joyce made a comment about how often my brother sees his doctor for his medical conditions and couldn't believe he only follows up every 4 months or so. Her choice to raise the issue, despite lacking medical training and not being part of his treatment team, is both unprofessional and ill-advised. Contacting the corporate office has been a dead end; they simply forward our complaints back to the local office, offering no real resolution. The complex also ignores a serious stray‑cat problem: feral cats roam the grounds, many are malnourished, and while residents try to feed and neuter them, the management tells us to stop without taking any action to address the issue. The management frequently attempts to incentivize residents to leave positive feedback. Exercise caution when assessing the complex's reputation, as such incentives likely skewed the feedback in their favor.

I wouldn't even put a star if I didn't have too!! I never seen so much stupid ratchet stuff since i…read moremoved in at this place which I am moving out this month. The management they have is a joke and most likely pocketing your money when they try and charge you for your grass being too high etc lol when its like a inch or so. The maintenance people should really be licensed which they are not and do a terrible job TRYING to fix things. Them 2 slob females who "work" up there are pathetic excuse of a landlord and assistant. They are thieves who over charge just to keep the money! Sorry people who will get what they have coming to them! Ratchet at its finest!

The management team is disorganized and unresponsive. I am disabled and moved in with my daughter,…read morewho has lived in this community for several years, on June 1st. My daughter inquired last December whether an access ramp could be provided for our rental home. We were told by the property managers, Alexis and Maritza, that this would be done once I officially moved in. They were informed when I moved in. Two weeks later, when we inquired about status of ramp, we were told a residency application and medical documentation had to be provided before they could move forward with providing the ramp. The requested paperwork was submitted. A week later, when we followed up about progress, we were told a photo ID for me had to be provided. This was done. Management did not tell us in December what documentation was needed. The following week we were told the request was approved and the corporate office would handle request at that point. It is now August, and I am basically trapped in the home because it is difficult and unsafe for me to use the stairs. The only time I leave my home is to go to the doctor. I finally sent an email to the corporate office to complain about the lack of progress. On Monday, August 9, the property manager Alexis and the vice president "Dave" called my daughter. Dave said it was not their "policy" to provide handicap access to the homes. Approval meant I could build the ramp! Alexis acknowledged she did not know this was RPH's policy. If we were told this in December I would never have moved here!! We were misled. I have an 11-year-old grandson that I need to pick up after school! Every time I walk down the stairs, I risk injury. I already have a spinal injury which hinders my mobility. The American Disability Act requires landlords to provide reasonable accommodation such as an access ramp. Why would I be required to build and access ramp to a home that I rent!?! That ramp would stay once I move out and RHP would have an improvement to the property that they did not pay for and could advertise an accessible home. Adding insult to injury; now they want me to resubmit the paperwork again! Why?? Where is the original paperwork. If you are handicapped this is not a safe community for you so I advise looking elsewhere for a home!

This is a really cool community for families and students of UF. The staff are really nice and…read morehelpful. It's a pretty good deal for a place compared to an apartment. We've already met some of the neighbors and they seem nice and helpful also!

Well this is our second stay with these lovely folks. They truly care about their patrons and will…read morehelp in any way possible. Neat and clean sites no matter your size. Lovely pond in the park for a nice walk around. Thank you Dixieland for our lovely stays with you all. Rita and David

Great place to stay. Primarie and John are the best. They treat you like family from the first time…read morethey meet you. Great location, quiet, great neighbors, pool table, ping pong table, gym, laundry, pond, cookout areas. You need to come by for one night or more, you will love it. The location is perfect to jacksonville, Middleburg, orange park, gainesville, Melrose, starke, you can't beat it. Great country get away area and close to get to city stores.

Bought a home here and it is the worst experience of my 50 years of life. Still not moved in…read morebecause they are liars! Lie after lie after lie!