Was very good with me Helping me…read more Answer all my questions Given my son money I will give

I wouldn't recommend this place even on your worst enemy. I suffered from seizures and then went…read morethrough a benzo withdrawal, not wants to be checked on me or vital they have their favorites. Lack of staff knowledge , lack of medical attention, lack of attention

First of all, I want to thank the gentleman I spoke with I believe his name was Gabriel. During…read morethis transition with my father, I spoke to several people, and it has been an incredibly overwhelming situation. It's not something I take lightly, and there are a lot of emotions and decisions involved. From the very first phone call, Gabriel showed a level of care and patience that I honestly had never experienced over the phone before especially before even visiting the facility. He answered all of my questions, and what really stood out was that he also asked thoughtful questions to better understand our situation. He helped turn what was a very stressful moment into something that felt calm, manageable, and reassuring. Because of that conversation, I already felt confident that my father would be in the right place. When I actually toured the facility, I was pleasantly surprised. It is very clean, very well kept, and you can tell there is real attention to detail. Most importantly, I truly appreciated how much care and compassion the nurses showed toward my father. That meant a lot to me and my family during such a difficult time. Gabriel, truly thank you. I couldn't have navigated this without your guidance and care. I can confidently say that if I or anyone in my family ever needs help with something like this again, you will absolutely be the person we call.

This place is a horrific it might as well be something out of a nightmare, especially if you have…read moremobility issues. They are completely able list the cleaning woman who was to clean my mom or any patient that needed cleaning of their body or problems asked for money on the side and left my mom soiled for hours. The doctor from the facility did not show up for 12 days and did not even do an intake on my mom nor evaluate any medicine she was on. When my mom asked for someone to lift her up, a woman rudely told her no and through the remote that controls the height of the bed at her. Except for a few guardian angels that work at this place this is a bad institution that should immediately be shut down and investigated. I have zero faith in this institution in one day of my mom being released to the ICU hospital. She has a Will to live. She can talk normally she's not as sick and she feels better. Simply put an avoid this place by any means, and I would consider shutting the whole thing down. another issue was when attempting to get discharged from the facility due to the inhumane conditions and inhabitable conditions they would fight against me trying to keep my mom for extra days. The woman from social services on the phone told me that my mother did not want to go to the hospital, which was a lie. They refused to call 911 when my mom needed it and upon my arrival and calling 911 the paramedics immediately valued her evaluated her and said she needed to be in a hospital setting immediately and that I should report this place. They'll put you on the phone with Gabriel, they're fancy Schmanski business developer. I don't care about a business developer. How about a quality of life. Big ups go to the nurse that helped my mom escape this place and helped me because otherwise I would not know how we could've gotten her out of here short of escaping. They don't brush the patients who cannot brush their hair. Your loved one will have dreadlocks potentially and you better. Hope that you get a good nurse because if you don't, this might be your last place of life. Do not go to Tarzana health and rehab center and if management is reading this, you should be ashamed of yourself.

I would like to thank everyone who works at this fecility. Warm caring and safe inviorment. I want…read moreto thank Edrick Banks for being so amazing, professional, kind, open hearted, down to earth and very pleasant to be around. He went out of his way to ensure care and safety. He is a kind soul and knows how to do his job. The staff and nurse were very kind and attentive as well. You all took excellent care of my dear friend and we truly appreciate you all. Mr. Banks, especially to you! Thank you so much for your time, hard work and consideration. Please make sure this gets to everyone at that house and a big shout out to Edrick! Thank You!

From the owner: We're OPEN and following COVID-19 safety guidelines. CARUS…read moreRecovery residential treatment centers in Los Angeles fosters a vibrant, caring community. Each of our residents support each other through the challenges and victories of recovery. Working with trained staff members, we celebrate the joys of healthy, sober living together.

This facility was an amazing experience for my 23 year old daughter. Right from the start, Beth…read morejumped in when we were in complete crisis mode. She orchestrated the initial entry phase with compassion and patience. She ALWAYS answer her phone. The staff was terrific including they're wonderful therapist Leslie, who gently guided us out from craziness into a calmer, much better communication style. Jen, one of the counselors helped with driving her to medical appointments, while always sharing her experience, strength, and hope. Evelyn,the clinical director was a straight shooter, outstanding in her field and understood exactly what my daughter needed. Truely, a life saving sanctuary that restored my daughter both inside and out! In much gratitude, Dawn

The Villa California was exactly what I needed. I went in for PTSD Trauma. There program was…read moreamazing. The staff, psychologist, therapist, and administrators go above and beyond for there clients and patients. I loved the fact that I could do therapy outside In different areas if I wanted. They are real people that want to help!! The house is nice and clean, beds were comfy, and other amenities were nice as well. The chef made healthy and delicious meals daily. I honestly can't say that enough good things about this place.

What a wonderful place filled with great staff. Someone very close to me was recently a patient…read moreover at West Valley Detox Treatment center. She had been to a few different rehabs, but didn't seem to help her. This place not only helped her mentally but physically as well. Their program for drug and alcohol detox did wonders. They care so much about their patients well being. This was one of the most difficult journeys but I'm so glad West Valley Detox in Tarzana worked their magic. Beyond thankful.

I heard great things about this place so I recommended it to my friend for her brother. They were…read morebeyond pleased and were beyond thankful. They loved the service, attentiveness, how clean it was, and overall the entire facility.

Amazing modern facility with quiet environment , breathtaking view and expert team, kind and caring…read morenurses , you get weekly therapist and personal trainer also. I definitely recommend this place as they saved my brother, I always stay grateful

From the owner: we are one of the best luxury drug and alcohol rehabilitation treatment center in the U.S . read more

I'll just leave this poem here you guys can get the gist of it…read moreThey told me 20 minutes before I was supposed to get into an Uber. And all the things they told me why I couldn't come. They let me in before this is a dual diagnose. I have a drug and a emotional problem. And they know and it's grief it went to someone's desk and they specifically said no. 20 minutes before I even supposed to get into this Uber. I'm rejected and now I'm at home and let's hope fentanyl or something doesn't take me out. The Weight of Compassion I've seen it all in recovery's fight, how we forget the pain our of the darkest night. We think we're better, we think we've won, but who are we to turn away anyone? Addiction can be combative, angry, afraid, and sometimes it feels like they lost they're way. "F you" or "go f yourself " sometimes is the best thing I can ever hear Because It shows me they're ready to fight for their life , but they're still stuck in fear! But every day is a new chance, a fresh start, even if they fall, we still have heart. We think we're strong because we've come this far, but what's strength if we forget who we are? Were weren't born in pain, or in love that was lost? So we can find our strength again and take it back at all costs! It doesn't matter if you were born rich or born not so lucky But fuck it what is money?power? Recovery if we still live in shame! But the point's not where we've come from or been, it's knowing we're human, we all have our own sin. Remember the day All we needed was someone to say, "Here's my hand, let me help you find your way." I worked in recovery, helped people stand, But trust me I've seen some fall and die It's shit i'll never comprehend. my mom always said, " I don't care if they've been here once or 100 times" let them in because you never know when the miracle will happen. WE WILL never turned anyone away no matter where they've been! I believe in divine intervention! That's why I have integrity and good intentions! It's not about days, not about the using streak-- It's about the  love and compassion, when it's help that they seek. Addiction has a grip on my boyfriend , and a lot of my friends and sometimes it feels like there's no end. But I'll never turn away, no matter how much they've fallen, because I know the pain of being forgotten. So If they need help, be here to stand, whether they stumbled or just need a hand. For profit isn't worth the price we pay, when lives are at stake, kiss my ass, we don't ever walk away. No matter your past, no matter your flaws, you're still worth the fight, still worth the cause. I'll never let you drown in the deep, because compassion's a promise I'll always keep. So the people that turned me away I say f you in the nicest way.!

Amazing . Their location in amigo sanctuary changed my life for the better. I am sober , and am…read morecoping with my trauma all bc of their amazing staff and therapist

I recently coordinated with the staff to discuss a rehabilitation plan for my cousin, who recently…read morestarted abusing again. They were very understanding, and more importantly, patient with me as I inundated them with questions. This is my first time doing something like this - I am taking over the responsibility for my aunt. The facility was welcoming and appears to be well thought out with respect to the patient's needs and safety. We have scheduled a date for my cousin to commence his treatment. I have a really good feeling about this place.

star city is by far the most inviting place i have ever been in my years of addiction . the care is…read moretop notch. the accommodations are top notch . the owners & staff are top notch, they really care about you & how you feel during your stay with them . i was treated like family . i thank you every one at star city recovery for all you have to offer there ... to anyone reading this review , star city recovery is top notch and if you care about your life & want to make a change in it STAR CITY RECOVERY is the choice you need to make for a life changing experience.

HI my mother has been to a few SNF in the valley and we like Lake Balboa so much, (it stands tall…read moreabove the rest) that we wanted to tell others and recommend it fully to anyone who needs this kind of care. My mother came to Lake Balboa Care Center after suffering a fall and a brief hospital stay, and I can honestly say that choosing this facility was one of the best decisions our family could have made. During her hospital discharge process, we initially could not get a bed at Lake Balboa because of how in-demand the facility is, so we had to place her at another rehab center for a night or two while waiting for availability. The moment a bed opened up at Lake Balboa, we jumped at the chance to move her there -- and the difference between the two facilities was truly night and day. From the second we arrived at Lake Balboa Care Center, we could immediately feel the difference in quality, professionalism, cleanliness, and overall atmosphere. The rooms were spacious and comfortable, the facility was spotless and very well maintained, and the entire environment felt warm, positive, and welcoming instead of cold or institutional. There is also a beautiful courtyard area that gave patients and families a peaceful place to relax, get fresh air, and recharge during recovery. Even the food stood out. The meals were fresh, good quality, and thoughtfully prepared -- something that makes a huge difference when someone is recovering and trying to regain strength. Lake Balboa Care Center truly is a 5-star facility in every sense of the word. They proudly display that rating, and after seeing firsthand how they operate every day, I can confidently say they absolutely earn it. The rehabilitation department is exceptional. The physical therapy, occupational therapy, and voice therapy teams work tirelessly all week long to help patients regain their strength, independence, confidence, and quality of life. The therapists are patient, encouraging, knowledgeable, and deeply committed to each person's recovery. You can genuinely see how much they care about helping their patients improve and succeed. What impressed me most was the compassion and attentiveness of the CNAs. They are incredibly caring, responsive, and always willing to help with kindness and dignity. No matter how busy they are, they treat residents with patience, warmth, and respect. That level of humanity makes all the difference when a loved one is vulnerable and recovering. The nurses and nursing supervisors are outstanding as well -- professional, attentive, organized, and compassionate. Beyond that, every department contributes to the positive environment: the kitchen staff, facility managers, business office team, doctors, physician assistants, wound care specialists, and activity coordinators all bring warm energy, positive attitudes, and genuine heart to their work. I also want to specifically recognize several staff members who made a lasting impression on our family through their exceptional care, kindness, and professionalism: Joanna, Zoila, Amelito, Maybeth, Jasmin, Jazmin, Jocelyn, Grace, Xavier, Raul, and Ana and many many more. Every one of them treated my mother with compassion, dignity, patience, and genuine warmth. They consistently went above and beyond to make sure she was comfortable, cared for, encouraged, and safe. These individuals are true professionals with huge hearts, and they represent the culture of excellence at Lake Balboa Care Center. They are part of a star-studded cast of many others throughout the facility who work incredibly hard every single day to care for patients and families. After spending time there and witnessing the dedication, teamwork, and incredible work ethic of the entire staff, you truly feel confident that your loved one is in good hands. That peace of mind is priceless. In my opinion, this is the best rehabilitation and care facility in the Valley, hands down. The level of care, professionalism, compassion, and attention to detail is far beyond what most places offer. If you or a loved one ever need rehabilitation or skilled nursing care, you would be very lucky to get a bed here.

I'm so grateful for the care and all the services that this facility has been providing for my mom…read more, from the girl that sets her transportation appointments sweet and kind Angie who always answers the phone with such grace and kindness, and has helped so much , to the social worker lovely Sheryl who never stops caring to help in anyway possible what a wonderful person , I am grateful for Zoila who from first day ensured me with respect and love that my mom is in good hands and she is extremely supportive, positive and exceptionally kind ,to the wonderful and patient niki who baths her with love and her heart , to the amazing Allen that was always there from the start making us always feel at ease and always so kind and positive doing everything he could to ensure we get taken care of, to the wonderful night shift CNA that takes care of entire patients with so much love and goes above and beyond always running to my moms aid without a frown, fred at the leisure room who made her smile brightened her day with teaching her card games with so much joy and excitement and patty has been my moms favorite, she's so sweet and extremely loving always takes care of her with a smile and attentive to her needs I'm grateful for all of them and last but not least mr x the fantastic man that leads the team with his best care and professionalism and captured my moms heart Thank you again! We will miss you lake balboa care center