Jim Stoltzfus is awesome, and quite knoledgable, and charges reasonable and fair prices for decades…read moreof experience to repair instruments with quality and a sincere love respect for his craft! He is totally trustworthy and an awesome guitarist as well. I have been taking my instruments to him for decades. He is always up front and honest! If he can not fix it he will suggest your next move. Jim Stoltzfus at Lancaster Musical Instrument Repair is a Lancaster Treasure!

They somehow lost my trumpet that was easily identifable with the initials MF engraved on the bell…read more Case and mute gone too:((((

Good repair department. Decent selections of guitar gear. Looking forward to their move back to…read moredowntown Lancaster, because getting through Lititz to the Rock Lititz campus is often a hassle.

Paid to have a guitar repaired there. Was told it was fixed and the issue was not actually…read moreaddressed at all. The issue was that one of the pickups was quiet in the middle position. I was told when I went to pick it up that they couldn't find anything wrong other than a small piece of metal that they removed must have been cutting the sound out (did not test the guitar in the store just took their word). Come to find out, when I got it home, that the issue is the switch and that both pickups don't come on until the switch is midway between the middle and bridge position...you would think that when paying for a repair this is something they would figure out easily. Complete waste of money. I also asked them to take a look at a fret-buzz and they fully forgot so that was also somewhat annoying (I paid for a setup and repair). Guitar was exactly the same when I got it back down to the same exact fret-buzz. I was so dissatisfied that I refused to even drive back there to get a refund. Ultimately, untrustworthy. I believe whoever did the "repair" was deceitful to me. Now in all fairness, this was a few years back and the same people may not be working there anymore...I just thought of it again when I had to repair the exact same issues myself.

I purchased a pre-owned violin here at a great price. They were very helpful and knowledgeable, and…read morewhen I needed a repair he fixed it happily and quickly. We are very pleased with the service and recommend them as a great local business!

Horrifying experience. Bob Kain was demeaning, rude, and shockingly unprofessional…read more As we teach privately and rent several instruments to our students, my husband and I were looking for new violins in which to invest. We found a few on Craigslist. We also found Country String Shop on Google and popped in for a look. Bob seemed a kind---albeit anxious---man. He shuttled us towards his most expensive violins in the thousands of dollars range and seemed annoyed when I asked about his less expensive violins. We tried several and went home to consider a Vuillaume copy though it was more expensive than we had wanted to spend. Later, I went to try a Strad copy from a Craigslist seller and learned that the Vuillaume copy at Country String Shop was actually his on consignment, which was merely an interesting point. A few days later, I returned to Bob Kain's and left a substantial deposit to try out two violins and several bows over a weekend, per purchasing protocol. I have never known any serious musician to purchase an expensive instrument or bow without first testing them in various acoustic settings. That Sunday, my husband and I performed with several different violins we were considering in a large hall at a local church that Sunday to test the performance power of each violin. The Strad copy easily outperformed the rest and was worth most for its price at only several hundred dollars. We purchased that one and a different Craigslist seller's Strad copy whose value-to-cost ratio was also extremely high. Despite not desiring to purchase either of his two violins at this time, we decided to purchase a case, bow, and strings from Bob to thank him for his time. Upon returning the instrument, I was only able to say, "Unfortunately" before Bob yelled at me, "I just knew you weren't going to buy this violin from me! You played me for a fool! You just needed a violin to play over the weekend! [Owner of Strad copy] came in earlier today and I know what games you guys are playing. You never were going to buy anything from me!" He threw my deposit check at me and stormed off. I was thunderstruck and never got a chance to thank him for his time and make the bow, case, and strings purchase. As we own five instruments and have numerous friends who would happily lend us violins were we in need, I must say we did not "just need a violin to play over the weekend." Had the Vuillaume copy strikingly outperformed the other violins we were considering, we would have made the purchase. Bob's accusations were misdirected and unfortunate. He later went on to tell other customers that I bought a violin from him and then returned it and demanded my money back. This is a complete fabrication, and I can show every carbon copy of my checkbooks and credit card history showing I never made such a purchase. Perhaps he decided that my deposit money was purchase money, but that would be highly delusional, as he gave me a receipt saying "Deposit for violin and 3 bows," not "Purchase." If he did believe my deposit to be a purchase, I believe he would have given me a purchase receipt of some sort. Akin to Wyatt True's review, Bob treated me terribly for having had two brief impersonal encounters with me as a customer. Despite being a small man, his volatile behavior and lack of professionalism put me in quite a fright. Needless to say, we cannot recommend this business to you.

What a job Finch Jewelers has done! My fiancé (she said yes ) had a look of shock, horror, joy, and…read moreeverything in between when she saw me down there with this ring. I can happily say that she was surprised! While working with Julia, she knew I wanted to capture something stunning, with a little twist but not too much, and with a beautiful complement of side diamonds but not too many, and to have the ring with plenty of time before the proposal, but not too much! I knew I wanted the ring without knowing exactly when I'd propose, but Julia worked with me every step of the way! Offering expert insight, her suggestions at each phase, and being willing to teach me about each detail with the ring and the diamond, especially the mounting! I am grateful for the time Julia spent helping me navigate a million different choices for the perfect ring to give the love of my life. Thank you to all of the special people at Finch Jewelers who take care of everyone else's special person!

Wonderful customer service. I took my dad here to have some links removed from his watch. They were…read morehappy to help and were quick and efficient. They didn't ignore us just because we weren't there to spend big bucks like some jewelers. While we waited, we wandered around and looked at all the shiny treasures. They have beautiful pieces there and it's easy to see why their reviews are so good. When I'm in the market for a unique piece of jewelry, they will get my return business.

A few months ago I took my watch to Leitzel's Jewelry in Lebanon to have it serviced and regulated…read more Since I got it back it has not worked correctly it's either gaining or losing time every freaking day it doesn't seem to hold the time for 24 hours like it has done before and when I contacted them they were rude to me and when I put up a review on yelp they accused me of trying to ruin their family business. Today I took my watch to Brent Miller in Lancaster they have a sterling reputation. Their watchmaker opened up my watch they said it looks like it never been serviced the inside was dirty and is both gaining and losing time and the gasket which is supposed to be replaced so it remains waterproof was the original gasket that was in the watch and never been replaced. I cannot say enough negative things about Leitzel's Jewelry, they completely screwed me and had me pay a couple of hundred bucks for either shoddy work and lied and didn't do the work. I wouldn't recommend them to my worst enemy!

Bought a beautiful engagement and wedding ring set. Sterling silver, costume jewelry and just…read moregorgeous! I've lost weight and no longer wear a 7 so hubby took there to be resized. I have had costume jewelry resized before and paid about $75.00. According to the young lady working there they would have to charge us the price as if the diamonds are real! What the heck does the diamonds have to do with the metal? She said return the set and get a smaller size! If I wanted to do that I wouldn't be in your store! I'm not even sure what size I now wear! And I'm being nice about what I've said. I could've said worse. Would not recommend this place. VERY disappointed since they have good reviews!

Exception framing and friendly service. Great eye for detail and ability to find exactly the…read moreright components to make the finished product exactly right. We have 3 pieces hanging on our walls now that have been framed here and are totally pleased with each. Highly recommended !

I know they have been around a long time but they are the most boring auctioneers around. They do…read morenothing to keep the crowd interested. It's a shame there are no more crowd pleasing auctioneers around

I was hesitant to use this auction service because of the bad reviews. I decided that I would give…read moreit a shot and I bid on several items on-line. I was lucky to win several items and I chose to have them shipped to me. I found that Horst did an excellent job of communication after the auction and their shipping was well packed and fairly priced. I would not hesitate to buy from them again.

Andy at AM Jewelry is so awesome, and his staff is always pleasant and welcoming. They have an…read moreawesome selection of jewelry and helped me pick out the perfect wedding band. They were accommodating when my credit card had issues and went out of their way to make sure they saved my ring so that I could pick it up a few days later. Then, they had it sized for me within the hour. I've had a few rings sized by Andy and they always come out great, and he gets them back to you right away. A few years ago, he created a custom wedding band for my father that included my moms old engagement stone that was out of this world. What an awesome local business.