They're always very helpful and well staffed. They have a lot of cool stuff in there as well.read more

I'm a pretty active do-it-your-selfer, and I love hardware stores. Ridgefield Hardware is very…read moreimpressive. While branded as an ACE store--nothing against ACE, I've found them in various locations, including Madison, CT, to be consistently excellent--Ridgefield Hardware has the look and feel of a true, old-fashioned, independently run store. The staff are all very nice and very knowledgeable. While I use Ring's End for bigger projects, when I'm looking for something specific and cannot find it at Ring's End, I more often than not find that Ridgefield Hardware has what I need. If you don't see what you want quickly, just ask. The great team behind the cash registers at the front will ask when you come in if they can help. Don't be shy--tell them what you are looking for--unless you are just browsing or know exactly where the items you need are located. It will save you time and they'll alert someone to help you. I almost never post on-line reviews, but Ridgefield Hardware is fantastic and they deserve acknowledgement. DM from South Salem, NY

Amazing help! I came in with a complicated project and they found a way to help me with it. They…read morealso are so fully stocked that it's a pleasure to shop there unlike the big box stores.

If I could give zero stars I would! Went on a Friday at 3pm and was told most of the staff had left…read morefor the day. So I had to wait for the 3 people ahead of me to get service because there were not enough sales people. Went on a Saturday to shop for windows, they were CLOSED! Website has Saturday hours. I will be taking by business to Rings End where they are open Saturday & Sunday and are fully staffed!

Fabulously clean, well-organized fully stocked nursery . I enjoy the Saturday morning Farmers…read moremarket , the knowledgeable staff and the complete supply of everything I need! Best holiday wreathes, Christmas trees and planting materials. Service with a smile! Will definitely go back!! Nicest people!

Wonderful work and such nice people. Gossett Brothers finished renovating all the shrubs and…read morepachysandra at the front and the back of our house as well as improving some other areas. It was a big job as the old plants were 35 years old. I couldn't be happier with the results. Will the manager came to the house and we made a plan, beautifully executed by Chris and Peir. It was 5 days of work. The end result is just beautiful. Now I need some perennials. Next year or this fall, we'll plant some trees. Thank you Gossetts! Pauline T. Stewart Road, South Salem

A great place located next to an even greater place (the raddest coffee shop) where your plant…read moreparenting needs will be covered (and more). If you're looking to become a plant mom/dad this is your spot. Whether you want indoor our outdoor babies, they got you covered. From rare seedlings to rare looking plants, you can purchase just about anything here - even lil chicks (just don't eat them). If you love the bees and want to save the world by planting beautiful gardens for them and letting them pollinate away, you can buy special lil flowers for them or even start them up from the seed. You can even get all your apiary goods here too! So rad. There's a bit of everything, even gifts for the host with the most. Great spot for a little bit of everything, just make sure to hop over to the coffee shop next door and treat yo' self some

Excellent source for gardeners every season. Very knowledgeable staff & great owners, Jenn & Pete…read moreCipriano. As a business owner, I rely on their abundant plant selection - both perennials and annuals. Couldn't do my business without them!! Pat Fisher The Porch Ridgefield, CT

What a sh%t show this place is. Places is a mess. Not organized at all and the guy in there could…read morenot help with anything because he was busy on a phone call. Is this a front for something else? I have no idea how they stay in business.

Don't waste your time on faulty products, up charged prices, with the WORST customer service!…read more I ordered umbrellas because our current umbrellas (bought from Pottery Barn) faded in just one season and the poles themselves rusted through with holes in them. I was told that because Patio.com sells these year round, they have better quality items with warranties. I was assured these would not rust, fade, or break. There was a delay in shipping because of COVID and a run on orders from businesses creating outdoor spaces for customers so we received them in the fall (after the pool was closed). We stored them in the house until the pool opened this year. When we opened them for the first time this summer, the umbrella snapped. Immediately upon opening. When I contacted the store, I was given the run around and told that all of the people I worked with for the original purchase were no longer working with that store. To this day, I don't know why that matters. I finally was given a different number for customer service and left a message. I received an email back that I would have to pay for shipping for a new umbrella. I called again and asked to please speak with someone. I finally spoke to a woman who agreed that it didn't seem appropriate that I would have to pay to replacement an item that was clearly shipped damaged. I was then told that it would be taken care of. That was over 30 days ago. I have heard nothing from them about a replacement, and have not received a call back. Say what you will about Pottery Barn but at least those umbrellas still open and function as umbrellas...even if the fabric is weirdly faded after a single season.

Totally positive experience. We brought in a lamp that had, we thought, died, but the technician…read morereplaced a simple fuse and charged us all of five dollars for his time. Small stores like this deserve your business. They certainly have ours.

I rarely write reviews but on the back of great service I felt compelled to share my experience…read more Small repair, fixed confidently, during my visit, with a smile. Well done.

These guys are fantastic!…read more I had an older cedar fence that I really did not want to replace and Empire Fence was able to fabricate replacement panels for the ones which were in the worst shape. The only problem I have now is that the panels Empire Fence made are so much nicer than the originals that I need to get them back there to swap out the rest. The price was fair and the service was great. I highly recommend this company.

Terrible experience DO NOT USE THEM!!!…read moreDid a terrible installation and are not responsive once paid!

Great family owned hardware store that has all the detailed faster era for your projects.read more

The entire staff is outstanding. Their personal advice & assistance for plumbing, painting, lawn…read morecare, electronics and hardware is something I've relied on since 1980.

If you listen to 1 of my reviews, make it this one. After the 2nd of the 2 brutal March storms here…read morenorth of NYC (both we lost power), my wife turned off our generator during the day when she went to work and couldn't re-start it when she got home. I got back from a biz trip and try my tricks to no avail. Next day, took it to the incompetent mechanics at Ridgefield Power Equipment. The next day they called to tell me the engine was shot and it would cost over $650 to fix, most of the cost to replace the entire generator. I fix things generally but hadn't had time to deal with this. With another storm and possible outage coming today, I dove in. After research and some basic engine work, it turns out the generator has a low oil cut off and the engine was very low on oil. After putting most of a quart in, she started right up after 4 or 5 pulls and purrs now. Ridgefield Power Equipment couldn't diagnose low oil. They told me the engine had low compression and the head or cylinder was likely cracked. I knew it couldn't be that. Pure incompetence. Avoid like the plague. I don't know how they stay in business. I was almost going to buy a new generator and considered buying it from them. Update 8/13/20 3 years after the above review, we noticed gas leaking from the generator when running and found it streaming from an engine bracket that was abutted to the bottom of the gas tank. After removing the tank, I found that the idiots at Ridgefield Power Equipment has re-installed the gas tank with 1 side UNDER the lip and the other correctly above it. The result was the bracket vibrated into the gas tank bottom the dimensions of the bracket and caused a fracture and the leaking/spitting gas while running (see pic of the damage caused by their incompetence). When I reinstalled the tank (after sealing it) correctly with both lips above the mount lift, plenty of clearance. To say this was a dangerous conditions is an understatement. Left unfixed, it easily could have cause a fire and explosion of the running generator, feet from our wood house. The incompetence of this repair ship is incomparable. They were the only shop to ever touch this generator and the original review stands with this addendum. Avoid this store like the plague!

Awful. I took a chainsaw in for repair and they said it couldn't be fixed and sold me a new one…read morewhich is complete JUNK! It has never worked properly and I'm longing for my old one which I'd had for 30+ years! Never go to this place - it sucks.