I cannot say enough positive things about Gordy and his team, and will have no hesitation engaging Professional Tree Care again and recommending them to friends, neighbors, and family for any tree-related assistance. Gordy and his team are extremely knowledgeable, courteous, and professional. They got the job done expeditiously, and saved the day for us! And, they addressed a secondary issue with another tree at no extra charge. Clean-up was also impeccable. Going forward, we will use no one but PTC.
Full story: Our neighbor alerted us that they noticed a large tree (40+ feet tall) in our yard less than 10 feet from our house had a 4-foot split beginning at the bottom. After further inspection, we also noticed that the tree was starting to lean and that the only thing holding it upright was the tree next to it. This happened Friday evening at 5:00 PM the week before Christmas. Needless to say, my husband and I we quite surprised and very concerned that the tree would fall down on the house imminently...this was a true emergency. We called our "normal" tree service provider, and although they claim to offer 24-hour service, they did not respond (and still haven't 20 hours later). We found Professional Tree Care, called them, and the owner, Gordon (Gordy) Adams immediately answered. We explained the situation and our concern, and Gordy committed to have his team onsite early the next morning. Not only did he follow through on his promise, but he dropped by prior to the scheduled time (still dark out!) to assess the situation to ensure his team would be fully equipped and ready to engage at the agreed time. What a relief to have someone respond so quickly!! read more