High Quality Work. A real pro new to the neighborhood. Has a lot of passion and pride for his work.read more

I have a 30yo black leather jacket that Manuel brought back to life, with a cleaning and polishing…read morethe jacket came out great and I'm very pleased with the quality of the service provided thanks Manny!!

Great guy, old school craftsmanship! I brought my wife's high heels to have the heel repaired! He…read moredid a great job!! He's now my shoe repair guy!! I will bring my wife's hand bags to him to!!

100% the best of the best Superior work here. This guy is…read moretop notch with great prices, quality care in a timely manner I'm so pleased with Sami's expertise!!!!

This place is a joke…read more I brought in a $400 wallet to get cleaned up. The guy working told me he could fix it in 40 minutes for $5. I thought to myself, "What a great deal!" I come back 40 minutes later and all the guy did was paint over the dirt marks. He even had the guts to tell my that my wallet was not leather! Infuriated, I asked him if could undo what he did and what do you know, he hardly knows any English. How does a place like this even exist? I went to two other cleaners before this one and they told me, honestly, that they couldn't do it. Why couldn't this guy do the same? The only repair this place does is paint. If you want your $20 dirty leather goods to be painted over for $5 this is the place to go. If you want the guy to get something done the way you want it to you better go somewhere else or speak Russian. Almost forgot to mention, Maksim is the son of the guy that works here.

Terrible service. Lost my ticket and was told "we have very expensive shoes here, I can't just give…read moreyou any shoes". He told me he didn't have time to look through shoes at this time and to come back tomorrow. I just happened to see my shoes in the window and after a series of questions he agreed the shoes were mine but were not ready (one day after the ready time). I came back two days later, still not ready. Came back three days after that and he gave me two pairs and wanted more time for the third pair - he hadn't started the repair. I asked for a refund for that pair of shoes (which he gave me) and took my shoes home. When I got home I realized he did not repair the shoes I did pay for! So one week, four trips and $80 and still have three pair of shoes in need of repair.

Paul is a wonderful, professional, responsive and caring guy that just wants to do a good job and…read moredo it well. I found him thanks to Yelp, and noticed he was local to my home and quickly reached out regarding my unfavorable damage to my vintage LV wallet. This 2004 coin purse wallet combo has seen better days, and when my wallet was rejected for repairs from the original source, I didn't want to give up on it. Paul asked me to send pictures of the damages so he could quote me properly due to the amount of work involved. We agreed on a price and even the amount I had to leave for deposit wasn't an issue. He wanted to make sure that I would trust his judgement and value his work. Paul said to give him a week and he delivered it to me in 5 days time! Be sure to always ask him what the store hours are, as he unfortunately is experiencing flood damages to his work space. How he was still able to fix this wallet for me in such dire conditions, I'll never know. He's chatty and friendly, and could use more foot traffic as this kind of work is clearly dying in the industry. He seamless repaired my coin purse compartment that kept leaking coins all over my bag, as well as the bills compartment that was fatigued. The work is perfect; beat that 5th ave! If you have a beloved leather good or wallet like me, be sure to reach out to Paul. I know that I will have this wallet for many more years to come!

Elegant Shoe Repair has become my go-to repair shop for shoes, bags, zippers, etc. They always do…read moreexcellent work in a timely matter at a great price. Very professional and affordable. They help me save and be able to keep wearing all of my favorite shoes and boots including my comfiest summer sandals. You know the ones you wished you bought 2 pairs of because you can walk around in them all day with no issues. It's always a pleasure to come here because the work is of the highest quality and you get value for your money. Do not hesitate to bring your items to Elegant Shoe Repair. You will not regret it.

Amazing job! Cleaned and polished my loafers and have them looking like new for a reasonable price!!read more

I needed my boots fixed ASAP and Romy was quick in responding to my quote request. I was able to…read morecatch him on a slow day, and amazingly he was able to fix my boots in about an hour. Friendly, honest service, high quality work. Will definitely come back to get my favorite shoes and any leather work fixed.

This place is a joke. The guy can't speak English and did not fix the two pair of boots I brought…read morein that he had for about a week. The new boots were way too wide, he just put insoles in & my foot was coming out of the boot. Does anyone know a shoemaker?

I advise you to stay away from this place if your shoe require any repair beyond the simplest heel…read moretip replacement. This observation is based on my own experience. I had brought 3 pairs of expensive shoes to this shop for adding sole protection to cover up stitches. Spent half an hour with the old man to carefully select shoe soles for each pair to match the colors and styles of each shoe. One week later when I had came to pick them up I have realized that old man messed up all selections. He has glued black soles on brown shoes and brown ones on black and for the 3rd one he has placed something else that has not been picked up by me at all. The old man won't accept any arguments from you, he will start screaming and cursing immediately, demanding that you pay and leave, because he has spent so much time working on it and for such cheap price that you should be thankful to him for the rest of your life no matter what. Conclusion: the good hands with headass combination in the old man who is running this shop aren't going to produce any satisfactory results to the customer like you. Look somewhere else or you are risking to get into the conflict.

Wow! Wow!!…read more The best of Brooklyn - not only master shoe repair - master ANYTHING repair. Vacuum ? Yup. Zipper? Yup. Upholstery ? Yup. You bring it, & he can fix it. Competitively priced. A true Brooklyn treasure -!

He ruined my nubuck leather boots by applying polish all over them. All he need to do was glue the…read moresole back on. He asked if I wanted them polished and I clearly said NO. They were nubuck, how could he change the color and make them shiny? They now look like cheap plastic. I didn't even thru k they were my boots when he first showed them to me. Horrible! And the place smells like urine. Don't bring anything here.

I thought my favorite shoes were too busted to keep wearing. This place repaired them and shined…read morethem so they look almost new. $17, same day service.

30/10 I gave him…read moresome Timberland and it's cleaned very very well amazing, fast and reliable!

Great customer service!! I had the heel of my favorite vintage leather boots replaced & they did an…read moreawesome job. Will definitely continue to bring my shoes here for repair!!