I brought my mangled pair of red Doc Marten's to Luis & Son after deciding against buying a new…read morepair and I'm so glad I did! The red faded away, the leather was wrinkled and one of the heels had come off from the seven years of wear and tear. Anyway, I picked my boots up today and they are good as new: clean, bright red, heels intact with new laces. The repairs cost me $45, which is a very good deal because the other places I looked into were charging me $60+ for the same work. The service was prompt; I dropped it off on a Friday before Labor Day weekend and it was ready by Wednesday, just as he had promised. I can't wait for sweater weather so I can play my looks up with these babies!

This has been my go-to shoe repair location since 2019. I can always count on Luis Jr and his staff…read moreto do a great job on my shoes to make them look like new. I've raved about this place so much that my mom and sisters have also been coming here for the past two years. The prices are reasonable and the attention to detail is impressive. Luis Jr will even let you know if it's worth it to repair your shoe or buy a new one. He has worked on my leather boots, suede shoes/boots, leather sandals and man made sandals. The work speaks for itself. Just take a look at the recent repair job they performed on my suede shoes and see for yourself. Run, don't walk, to Luis & Son Shoe repair if you're tired of lackluster service elsewhere. They're located on the same block as the Kings Highway stop on the Q train in Brooklyn.

It's really hard to find a good let alone great shoe maker today especially after so many closed…read moreduring the COVID 19 Pandemic. Edward's is super reliable, can repair and make even the worst looking worn shoes and boots brand new. They took a friends favorite pair of boots back from the dead to make them look like they came out of the box for the first time. They don't only work on shoes! They work on watches, belts and other basic items. They have a can do attitude and are up to almost any challenge. Brought them a new bullet resistant vest carrier hitch needed holes made to hold a badge. It was critical that this be done correctly as any tear to he material could result in the vest carrier not helping the vest offer proper protection in stopping a bullet or knife. They did a perfect job and it looked like it came that way from the factory. I would highly recommend Edward's as they are being a neighborhood gem! They offer good prices, great service and are reliable. Worth a trip from anywhere if you want it done right.

I was searching for a cobbler and was very fortunate to find this establishment. The service was…read moretop notch. I am not sure of the gentleman's name that fixed my shoes however he was very pleasant and made great suggestions. He called me when my shoes we finished in about a day. It was worth the money. He changed the heels on two of my favorite pairs of shoes and he added some some lifts to the front so the tip won't get scuffed up anymore. I highly recommend! You won't be disappointed.

He ruined my nubuck leather boots by applying polish all over them. All he need to do was glue the…read moresole back on. He asked if I wanted them polished and I clearly said NO. They were nubuck, how could he change the color and make them shiny? They now look like cheap plastic. I didn't even thru k they were my boots when he first showed them to me. Horrible! And the place smells like urine. Don't bring anything here.

Wow! Wow!!…read more The best of Brooklyn - not only master shoe repair - master ANYTHING repair. Vacuum ? Yup. Zipper? Yup. Upholstery ? Yup. You bring it, & he can fix it. Competitively priced. A true Brooklyn treasure -!

Romi was so kind and gave me a fair quote. He was able to restore my Chanel ballet flats, leather…read morestrap on a Gucci bag and even add a leather tab to another purse that many of the other local leather spots told me they couldn't do. And all within a few days!! Highly recommend!

I've had a tall pair of Ferragamo boots and Alexander McQueen ankle booties, both worn frequently…read morefor over five years. The Ferragamos had a damaged heel and some cosmetic scuffs in the black leather, while the McQueens looked fine on the surface but had soles so worn down that water seeped in whenever it rained. Romy managed to fix both pairs so they look and function like new. I'm thrilled to have my two favorite boots back. It was absolutely worth the money: he repaired both of my shoes, which retail for several hundred dollars, at just a fraction of what it would have cost me to replace them new. And all within 24 hours! I came on a Thursday afternoon and he had them ready for me Friday morning :) I will be back!

This is the best cobbler in the country. Excellent customer service…read more Hope to see you soon. Hank

I recently bought a bag that was marked by a pen by accident ( not done by myself) a day after. I…read moreautomatically applied hand sanitizer, which of course wiped out some of the beautiful pink color. I even contacted the designer brand via their website and I was provided with a list of different repair shops. I'm so glad I chose the first option because my bag had been restored! It may have a slight glossy patch in the repaired spot, but it can ONLY be noticed if aware of the prior damage. I was charged $25 to repair a patch on my damaged $90 bag. I am so very pleased and will definitely return here for any needed repairs.

One of the best brother duos of workmen ever! Shoe repair and tailoring, on the spot, and in the…read morecommunity!

If you're in NYC and need shoe or bag repairs, you have to check out Cobbler Shoe on 225 W 23rd St…read more I had such an amazing experience there--the craftsmanship is seriously top-tier. They brought my shoes back to life and made them look incredible again. Not only are they amazing with shoes, but they do beautiful work on bags too. You can tell they really care about what they're doing and take pride in every detail. On top of that, they're some of the kindest, most welcoming people you'll meet. It's rare to find a place that combines skill, quality, and genuine kindness like this. Hands down the best shoe repair spot in town. Bring them anything that needs fixing--you won't regret it!

Great! I messaged Tony since I needed a new heel tips on my main black pumps. He messaged fairly…read morequickly, I brought the shoes in and they were ready within hours. He even polished them for me! It was a little on the expensive side ($25) but given Chelsea Manhattan and speed of work since I needed them that evening, double thumbs up!

Jim's Shoe repair is iconic . I've been going there for over 20yrs . One of the best in NYC. Thank…read moreyou Jim and staff for your years of expertise and great customer service .

Wow I'm so happy with my experience! I walked in CJ helped me and made the entire process so…read moresmooth. He has a good eye. 3 pairs of shoes and a bag. It was ready on time and when I walked in to see my items It was literally good as new. Literally looked fresh out the box. I'm so happy with my experience. Jim's is worth every penny. The customer service is great and they really know their stuff. Thank you Jim's team

Hours of work displayed on the shop window include Saturday till 5pm. I came over at 12:00 to find…read morethe door locked and window gate down and locked, too. Went home and called the shop at ~1:30pm. Owner answered in Russian asking me why I didn't call him - as if the shop only opens when a customer calls - and why I didn't deposit my boots in a locked box at the entrance. I'm not about to leave my boots not knowing if they are repairable! I asked if the shop open now - was told to call back at ~2:30pm. I called at 2:42pm, didn't recognize the voice who answered, asked again if the shop is open - in English - and got yelled at for speaking English! Was told not to play games (!) and not to be rude (for speaking English!). Naturally, I hang up and will not place any orders with this so called business. PS. Seeing response to my review insulting me for trying to give them business confirms this is a nasty place, totally unprofessional. I do NOT recommend anyone to deal with them, ever!

Paul is the best for shoe and leather repair! He did an amazing job winterizing my boots. And…read morerepairs with precise color. I had a pair of burgundy knee high boots and he matched it 1:1 fixing both the leather and the soles. Also he fixed two purses for me - one blue and one cognanc strap. I'm so happy to have such a reliable expert in the area who is also affordable. Highly recommend!

The work done was fine, but the prices were not as good as I expected. The owner was looking to…read moreupsell rip me off and then ASKED for a tip on top of what I though guy was already a higher than expected price. Will not be returning. 3 stars for good work.

Very unfortunate experiences there. My only regret is, after being disappointed the first time, I…read morewent back. The first time I just wanted my shoes shined. My shoes are expensive and I take good care of them. He pointed to some scuffs and said he would need to use dye. I trusted him. He completely dyed both pairs, very different colors from what came from the factory! They are ruined. I chalked it up to being my fault for not pressing it further. So, I did go back to have other 3 other pairs shined. I was very specific - JUST A SHINE. He said they needed to be dyed. I said, "No, just a shine". He actually did that this time, but charged me $25 for three shines (no idea how you evenly divide $25 by 3!). $8 for a shine is much higher than Manhattan prices. He is money hungry and his work is marginal at best. No way I am ever going back. Try the guy on E16th and Quentin, next to the train station. Much fairer.