Very friendly, professional, and no nonsense. They clearly have experience in this field…read more I had already had two other quotes before I called USA Water Heaters. Moreover, these other companies took over 30 minutes to diagnose the issue with my water heater and tried to upsell me during their visits. In contrast, USA Water Heaters didn't play around. They reached the same diagnose in less than 5 minutes. There was no upselling, and they gave me a competitive quote immediately on the spot. And after the work, they swept and cleaned the area, and asked if I needed any help moving racks back into place. That's professionalism!

We had a water heater installed from USA Water Heaters and the installation took about a day which…read morewas good. There was a minor but annoying and consistent issue with the water heater and when we tried to get someone to look at it, we experienced 2 ghosted appointments in a row. When we were able to get someone to come they were unable to help at all. We had to look elsewhere and they were able to resolve the problem. Our experience was mixed unfortunately. Edit: It was USA Water Heaters (949) 535-2228 as I don't forget a large purchase. Dennis and I had already talked and he confirmed at the time he was unable to solve the issue.

5/5 I've had Andrew come out twice now. The first time was to repair a drain line leak in my living…read moreroom ceiling, and the second was to rough in a shower drain for an upcoming remodel. Both jobs were done with the skill and attention to detail of a master plumber. Price was competitive with others in the area. It's been over a year since the leak repair and everything has held up perfectly. The shower drain rough-in was centered exactly where it needed to be and completely leak-free. I'm fairly handy myself, and Andrew has always been willing to share helpful pointers along the way, which I really appreciate. Coastline Plumbing has become my go-to plumbers. Whenever Andrew is on the job, I can relax knowing the work is being done correctly and built to last. One thing to expect: Andrew was upfront about this from the beginning, but Coastline typically doesn't patch drywall or plywood after plumbing work, so you may need to hire someone separately for that part. I think that's standard for plumbers specialized in their trade. In my case, I patched them up myself.

I had a great experience with Coastline Plumbing! I messaged them on Yelp yesterday in the…read moremid-afternoon, and they were able to send technicians this morning to fix my toilet, which wouldn't stop running. They were knowledgeable and efficient, and had the whole thing diagnosed and repaired within 15 minutes. They told me that there was a 1 year warranty on the part they installed, which was a nice surprise. Thank you Andrew and Ryan for such great service!!

We needed help with a backed up kitchen sink. Michael was our Service Technician and he was…read moreoutstanding! He gave us a clear description of the issue and how to resolve. He also gave us recommendations for future ways to preserve our pipes. Michael is honest, direct, professional and very personable. The value is worth it! Timeliness, quality and integrity. Thank you Michael - you came "just in time" to help us.

Technician Took a $1,600 Faucet From My Home Without Permission…read more I hired Just In Time Plumbing to remove a high-end faucet -- valued at $1,600 brand new -- so I could have my stone countertop replaced. I specifically told the technician that I had ordered a new one but would be reinstalling this faucet once the new stone was in place. When the stone work was done and I went to reinstall the faucet, it was gone. I called Just In Time Plumbing and was told that the technician had taken it from my home, assuming I no longer wanted it. No one asked me. No one called to confirm. A $1,600 fixture was simply removed from my property without my consent. When I spoke with the owner, Justin, his response was shocking. He told me it is their "standard practice" to dispose of anything they remove, and that if I wanted to keep the faucet, I should have told the technician. In other words, he defended his employee taking personal property from a client's home without asking -- and placed the blame squarely on me. Not once did Justin offer an apology. Not once. And as of today, I have yet to receive a callback with any resolution regarding the replacement of my faucet. If you value your belongings, think twice before letting this company into your home. What they removed from a job site, they apparently consider theirs to keep.

If you are having difficulty finding a trusted plumber in Newport or CDM, I strongly recommend…read moreLorette Plumbing. Shay is highly skilled with reasonable fees. He is responsive, on time, courteous and informative. He will go out of his way to ensure you get the best service. A true professional.

Shay was referred to me from a coworker of mine! As a single female living alone, it is scary to…read morefind someone who will not take advantage of my very basic knowledge of plumbing. My kitchen sink was not giving me hot water anymore. A plumber who lives in my neighborhood told me that I need to re-pipe my entire house to fix this "issue" (about $5k per his estimate without looking at my pipes). Shay came and assessed the situation and took the time to troubleshoot. We tried one option and I agreed to it but it did not fix the issue. He followed up and I told him the problem was still there. He immediately asked for my next availability to try to fix the issue. He came within a few days and figured it out! I have hot running water in my kitchen sink again! Re-piping my house would have been more expensive and would have not fixed my issue. He also gave me a discount because the first repair did not resolve the issue! I told him I appreciate that he took the time to figure out the issue. He is like a doctor but for pipes lol! I told him the story about another plumber trying "re-pipe" my house to fix the issue and how I appreciate that he did not take advantage of me and he said "I always want to treat people the way I would want my grandmother to be treated". He is a honest man with integrity. He can have all my business with my 100 year house and my rental. I have already referred him to other people already! He deserves every dollar cause you get quality and honesty! These people are hard to come by these days! Cheers to that plumber dude!!! P.S. His prices are more than fair!

I was looking to get my water heater replaced and the Water Heater Doctor gave me a great price and…read moreassurance with their warranty. I appreciated the work they put in to ensure everything is up to code (and then some additional safety measures!). Sam was the tech who came by promptly and he was friendly and professional. I also had my pressure release valve and spigot replaced. All good. Based on my research, they used a high quality Bradford White tank and Wilkins PRV, so I'm happy with that. I appreciate the quick responsiveness and willingness to answer my questions because I tend to be an overanalyzer.

Water Heater Doctors delivered a smooth and professional experience. From the moment I reached out,…read moretheir responses were lightning-fast and their estimate was extremely competitive. They were transparent about pricing and recommended additional services to bring the installation up to current Orange County code. I confirmed this with another specialist, so I knew they weren't pushing unnecessary upsells. Everything was clearly itemized so I understood exactly what I was paying for. I communicated with Zach throughout, who provided excellent customer service. Whenever I reached out to him, he often responded within minutes, scheduled quickly, and was super accommodating when I had to move the appointment up. Initially, I was only getting lukewarm water, but when it turned completely cold the next day, I reached out after-hours. Zach replied first thing in the morning and arranged to move the appointment up to that afternoon. They gave me a 2-hour window (12:30-2:30pm), and Nick arrived promptly at 12:30pm, so I did not have to wait. He completed the installation efficiently in about 90 minutes, and cleaned up thoroughly. Zach even followed up the next day to ensure everything was working to my satisfaction. Compared to others I contacted, WHD offered a high quality service and craftsmanship at a competitive price. Highly recommend them to anyone looking for reliable, high-quality water heater service.

Our water heater replacement was definitely a 5 Star experience with Payless Water Heaters…read more Ezequiel came by the same morning I called to give us an estimate. He explained everything that needed to be done and gave us a very fair price which we accepted. He had everything on the truck and was able to start the job right away. He was very professional and did a great job even though it is an older home with a few issues. I definitely recommend this company!

Payless Water Heaters kept coming up highly rated so, for our son's first condo, we needed to…read morereplace a 12 year old water heater past its life. Contacted the company and they sent out Tony. Friendly young man who walked me through my options. Though I'd done a lot of research and had already identified the model of water heater I wanted and there was zero upsell. The interesting part? After all of my research Tony's quote came in almost exactly what I'd expected to pay and highly competitive as well. He had to drive to their Lake Forest distributor to get the exact model I wanted, but he was back in a jiffy. The great news? Tony went above and beyond and the installation went perfectly. Yes it took a few hours, but that was also what I expected. I'm now a big fan of Payless Water Heaters and heartily recommend them. Thanks to Tony too!

Most professional and honest HVAC company I've experienced. The entire staff and technicians are…read morethe best of the best. Highly recommend!!

HG are real pros. Trustworthy, fair, clean, thorough, the…read morestuff that is hard to find these days and great follow up should you have any questions. Highly recommend them.

Nate is the guy! Upfront prices, many options, no pressure sales. Fast, clean install! Nate…read moreexplained different recommendations for drain pipe locations, different add-ons that would benefit the water heater (regulator). Professional install! The price was extremely competitive, but the quality of service was impeccable. I feel really good going with this company.

Truly an Honest Review -…read more First off, The Water Heater Company fixed the issue with the pilot light on our Rheem Professional water heater, which had been going out after hours or days of use. This had happened in the past when we first purchased the unit about four years ago. At that time, I replaced the burner assembly and control valve, and the problem was solved. I never found out the exact cause, but it was fixed. Fast forward to today, and the same issue started happening again. Unfortunately, I was away on business, and my wife was home with the kids, getting tired of relighting the pilot every morning and sometimes multiple times during the day. We called The Water Heater Company, and their service and communication were excellent. After diagnosing the issue, they contacted Rheem and ordered replacement parts under warranty: the burner assembly and control valve. They gave us three options: replace the two parts under warranty, replace the entire water heater, or install a tankless water heater. Because this is a very expensive unit that otherwise works well, we chose to repair it. Here's my honest opinion. As a fellow tradesman, I understand that skilled work is expensive. Still, the labor charge of $800 felt very high for what was essentially a warranty part replacement. The first visit took about an hour, and the second visit took around 50 minutes. I understand there's drive time, phone calls, office staff, insurance, tools, and scheduling overhead, but it still seemed excessive. Maybe I'm looking at it through the eyes of someone who usually handles these kinds of repairs myself, but I was away for an extended period and needed the problem resolved. So I'm torn on the rating. Quality of work: 10/10. Professionalism: 10/10. Price: 4/10. In the end, though, I paid for peace of mind and have the issue fixed correctly than save a little money and end up with a possible poor repair.

I had a pipe burst about 10 days ago, I found Olson Superior Plumbing's name on MV Connection. They…read moredefinitely lived up to their 5 Star rating & then some! Sudden leaks that destroy your ceiling & drywall are stressful ... and Alex my Plumber from Olson Superior was able to put my mind at ease. He was very informative & communicated a lot of valued information. Alex was extremely customer service oriented, as the company. They stand behind their work which put my mind at ease during the stressful situation. I have found my permanent Plumbing company & wouldn't consider anyone else. Alex went above & beyond - a rare find these days ... thank you for calming the nerves

I had a very complicated main pipe leak, had inspection and estimates from multiple plumbing…read morecompanies. At the end Shane gave me a very honest assessment and the best/ very reasonable quote for this job. His team was great, did a great job and finished it in half a day ( others told me this will be a 2 days job). I would strongly recommend this company to anybody as the first and only Choice !

I've been meaning to share my review, and after our third experience with Christian and crew, I…read morecan't delay any longer! We have owned our home for over 30 years and have had multiple plumbers providing service ranging from clogged sinks to major pipe leaks. Of all the multiple plumbers and plumbing companies we've experienced, hands down, Emergency Response Plumbers have exceeded them all. They are everything you want when seeking a plumber -- professionalism, competence, cleanliness, courtesy, customer care, and fair pricing. It's dirty work, but they always show up with a friendly smile and a great attitude. Christian has always taken good care of us, whether it was a ceiling pipe repair or hydro jetting. He's also talked me through a drain repair, via phone! I cannot be happier with ERP, they consistently deliver quality service we can count on. Give them a try and you will see why!

Just wanted to write a review of the great work, professionalism, and customer service regarding my…read moreexperience using Emergency Response Plumbers. Chris responded to a call over the weekend in the early hours of Sunday morning, I think it was about 3 a.m. There was a burst pipe that my oldest child notified me of. I woke up and turned off the water immediately. I looked for a plumbing company that would respond at that hour, as most companies were closed. I found Emergency Response Plumbers via Yelp. I called and had Chris answer the phone. We talked for about 20 minutes while Chris walked me through doing some minor assessment myself. He gave me the option of either himself or another technician coming to the property with an emergency visit fee or waiting until the next business day. In a household of five, with one being a three year old, I just needed the repairs done immediately and running water working as soon as possible. With multiple people now waking up and needing to use the bathrooms and no running water... I didn't see waiting as a viable option. Also, washing the three-year-old's hands has become as frequent as breathing. The kid is always getting into something. This was an immediate emergency. Chris came out, assessed the situation, and completed the repairs himself. All while answering my million questions regarding what he viewed from within the walls (the house is a little older, and I just thought since the walls were open, why not). He also walked me through all the repairs he was completing. Overall, it was great work, great service, and great patience. I ask a lot of questions trying to understand things. These guys are thorough professionals. Thank you, Emergency Response Plumbers.