Very rude staff AND customers…read more
My first experience using the laundry machines was awful. The second left a lot to be desired.
My first time there I took the first washer, entered my stuff, and then heard the door clicking as if locking automatically (), I was puzzled but then proceeded to add the credits to start the cycle and the machine simply added it and started when I pressed the button. The machines at other laundries do NOT start if the door is not latched, this one did. So I was thinking maybe these doors were automatic, until I noticed all the water coming down onto the floor, I was wondering what the heck was going on, when the attendant came rushing cursing me in Spanish (esta cabrona, no mames, no cerró la puerta la pendeja campesina esta), latched the door aggressively and then went for some towels to dry the floor. It was alright, not the way to correct a behavior but I decided to give them another chance because: duh, silly me, right?
My second time there, there were no seats available so I stood in front of the washer I was using. Another person doing laundry came with a cart and started filling the machine on the right next to the one I was using, while her cart was pushing me aside to take the space I was using in front of the machine I took, the first time I looked at her and guessed she didn't notice, maybe too distracted on her stuff. Only to have her again at the same machine a second time filling it up and pulling the cart right by my face (the cart that has a long pole to hang clothes), to which I had to step out of the machine space onto the one on the left. By now I'm a little aggravated. For the third time, the same person came with the cart to fill the machine on the left to the one I was using only to do the same $#!, pulling the cart not asking for permission, and when moving away hitting me on the arm with it, as if I am the one in the way disturbing the peace . Not a single time she said "excuse me" to let me make space for her, nor "sorry" for bumping onto me. There is no wait area in the place that is not filled with elderly seating or people fixing and organizing their clothes, and is a constant passing of people with carts that move as if you're the one in the way and should move somewhere else. The space is big enough, yet the clothing area is always full, the seatings are always full, the hallway is too narrow and everyone behaves very impolite. Other places that are much more uncomfortable have staff and customers that behave better.