This review is mainly for Sharon since she is the head stylist and owner. About 3 years ago I came to P.I. to have my extensions removed, the girl she had doing washes proceeded to wet and RIP the weave out my head. When I got home I had NO hair on the right/back of my head. I was devastated and I knew something felt weird leaving but I figured Sharon would've said something if something was wrong- at least. Nope. I immediately called her in tears to tell her about the issue to which she simply replied "I've never had this problem before, I don't wanna do your hair anymore just don't come back."
Now 3 years later let me just say THANK YOU to Sharon because of her I've found a stylist who actually CARES about the health of their client's hair.
My stylist makes sure our hair is healthy FIRST and her business is more than booming because of it. I still have troubles with the spot where my hair was ripped from the scalp without proper preparation or care. But I don't sweat it because overall my hair is long (shoulder length) thick, natural and healthy.
I don't recommend ANYONE see her at this salon if you care about the health of your hair. There are a number of other customer service problems with this salon but I won't go into that, the most important point I'm making here is that this experience really showed me what a lack of PROFESSIONALISM (the irony!) looks like in the hair care industry. Some stylists don't understand there are thousands of other, BETTER salons women can go spend their hard-earned money where they don't have to deal with a money hungry, rude, UNPROFESSIONAL stylist. I will never forget how ignorant she was on the phone that day but it's been an extremely valuable lesson to me in dealing with stylists.If you value the health of you hair stay away from her chair!!! If you want something quick, cheap and unhealthy go here! read more