12/11/2024 To the…read morepeople of Weber Utah, I am letting you know this Dental office is nothing more than a profit-making organism that feeds off the inflated costs of services that you pay. I am a Disabled Veteran who I served my country without any regards to my personal being. I was deployed to Desert Shield, Desert Storm, and Operation Enduring Freedom. I never asked for much as I just did my job, and my job was not for the timid. I was hurt in every one of these conflicts and still have nightmares from what I experienced. I am married to the most wonderful women for the last 42 years. She has helped me dramatically as she pulled me out of some very dark places. She has helped me through many surgeries, and physical therapy. To this day I speak to virtually no one, and never have except for my Veteran counseling, and I do not tell everything. My wife knows how my body was damaged, but not so much about my mental trauma. I am not alone as there is hundreds if not thousands just like me, who are damaged physically, and mentally. I have been going to this Dental office for the last few years, as the VA pays for my dental. I have seen the influx of people, as it is extremely busy. On November 12th, they sent out a notice to all the Veterans that they treat, that as of 1 January 2025 they will no longer be treating personal who is funded by the VA. I was supposed to have a cleaning two days ago, but called up and canceled, as I was not going to let the VA give them any more money. The lady that they put in charge of the VA authorizations is pretty sad! She could care less about me or any other Veterans. In all reality her soul is sad. This dentist office is only for profit, as every procedure has as a set payment limit from the VA. Whereas you go in and get a service done, your insurance is billed, you have your co-pay and then you handle the left-over cost of a procedure that they inflate to put into their pocket. Now with the amount of people in Utah they are overloaded, and the revenue are skyrocketing. So, what do they do? They cut out the people where they lose money and cannot dictate the prices of services. I can only hope Veterans read this and take their needs somewhere else, as they turned out to be very disgusting people. Merry Freaking Christmas and screw the Veterans in the New Year.

Office staff: Nice enough, but none of them seem like they ever know what's going on…read more Dentist: All of the dentists mentioned in the high reviews are not here anymore. To keep it short, the current dentists have no idea what's going on. I've walked into procedures where he almost made huge mistakes because he'd not only forgotten the work he'd done, but didn't bother to read my chart and prepare for the visit. I don't really blame him for this, the health care industry has stretched doctors and other professionals so thin, that they see too many patients to keep up. Appointments: It's nice that you can get appointments usually within the month you are calling, I know other locations that aren't able to help with that. Expect if you come in for an appointment though you are going to get pushed back for "dental emergencies" or "procedures that run long." Both of these are kind of a joke and I'll explain why in a minute. Just be prepared for longer wait times (I've gone almost 45 minutes in the past). Procedures: This is hit and miss. If you're coming in for a cleaning those go off without a lot of problems, but anything bigger than that and you run the risk of several problems. For bigger procedures, there isn't a lot of prep or reminders about them. I walked in for a procedure and had to reschedule because I'd not been in line with prerequisites to have it done. I hadn't talked to anyone in over two months and had forgotten some of the instructions, and no one called, emailed or verified before the day of. (Even bad doctors offices will do this). Like I'd mentioned earlier, the dentist doesn't seem to be up on charts and sometimes forgets what he's even doing. This does not instill confidence. Even when procedures are done, don't expect any kind of follow up. They will give your verbal instructions which are hard to remember because you just had work done or sometimes hand you a sheet of paper. They won't call to follow up, and if you come in because of residual pain or problems with the procedure, they are unsympathetic. For an office that always runs late due to "dental emergencies," they've never made an exception for anyone I know even with severe pain. Instead they will ask you to make an appointment several days out. Billing: I have never had problems with my billing because I pay out of pocket for everything. Another friend of mine says that she's been going around for work that was done several months ago. The office continues to bill to the wrong insurance and now they are trying to charge my friend for the work because of some time lapse issues. My advice, if you are current on insurance and willing to follow up to make sure they are billing the right places, and the work is getting paid for, you're probably fine. If you aren't willing to check in on this, be prepared to potentially get hit with a bill because they waited too long to handle claims. Location: It's nice that it's always clean. There are some minor spots on the carpet, but it seems clean enough. There is a kids waiting area if you have littles. They are also right off 2700 which is a straight shot off of the freeway, so if you're coming from farther away and can take the freeway, you don't have to fight inner city traffic. Overall: If you are on top of things billing wise, procedure wise and are willing to keep on top of this office, this isn't that bad. I personally came from a smaller town with a dental office that cared about their patients and this just seems all wrong to me. It's not a great customer or health care experience, but like I said, I'm biased. A lot of my other friends are getting away from this office and I will likely do the same. If I'm going to spend my hard earned hours paying for insurance, I'm not going to waste it on a place like this. Good luck guys.

Great experience, Dr Shaw worked me in the day before the Christmas holiday. I think him and his…read morestaff worked through lunch time to take care of my broken tooth.

I have mixed emotions regarding this place. I'm used to having a personal hygienist that takes the…read moretime to talk to me privately while working on my teeth one at a time. There were two people in the office talking over me half the time. And I thought it was kinda awkward and not super professional. The hygienist was nice and talked to me a little bit but she was a bit all over the place cleaning my teeth. It also didn't take that long which after two years of constantly moving (military family) I just thought it would have taken much longer. Then she abruptly left without saying bye- so that didn't sit to well with me. It's Just definitely not what I'm used to. The dentist didn't really shake my hand and introduce himself even though it was my first time going there so that was a bit weird but he seemed like a really nice chill guy and didn't have to many complaints about my teeth. Overall nice place just not really personal at all.

Incredible staff! Incredible service! We refer everyone we…read moreknow to Dr Tanner's office!

It's the most amazing dentist office! The whole team is top-notch . My kids feel so comfortable…read morehere. Skye, the hygenist we see, is so thorough, gentle, and knowledgeable. I always look forward to chatting with her. Dr. Tanner is always so kind and trustworthy. If he says we need something, I know it's true, and he shows and tells me why. We drive an hour each way to come here because this office is the best. They are trustworthy, caring, and offering a holistic approach, which is why I sought them out in the first place

I had an outstanding experience at Aspen Dental in Ogden. From the moment I walked in, the team was…read morewelcoming, professional, and genuinely kind. The service was impeccable -- organized, efficient, and handled with real attention to detail. The staff took the time to explain everything clearly, made sure I was comfortable, and treated me with respect the entire visit. You can tell this office values both professionalism and patient care. It's not just about dentistry here -- it's about creating a positive experience. If you're looking for a dental office in Ogden with extremely friendly staff and top-tier service, this is the place. Highly recommend.

booked an appointment for a reline of my current dentures.When I arrived the reception staff was…read morefriendly and attentive. The assistant who did my x-ray was great. I sit in the chair the dentist comes in removes my dentures and proceeds to tell me how inferior and sub par they are and look terrible. This man wants me to have a conversation with him about my feelings on the set I have, my likes and dislikes. (Keep in mind I have not removed my dentures in front of anyone including my husband in more than 7 years. I sleep with them and only remove them to clean) I am not comfortable speaking without them let alone have a full blown conversation. This man sits me down, puts me in the most vulnerable position, tears me down, tells me I need tens of thousands of dollars in work that I didn't ask for... and THEN asks me why I seem anxious??? Like what? After all was said and done they refused to reline my current set as I requested for less than $700+ unless I agreed to their recommended treatment. This was the most humiliating and traumatic experience I have ever had with a dentist. I left in tears feeling hopeless, defeated and now self conscious. I would highly recommend you finding a different dentist to help you!

We had a few painful issues that needed to be attended to ASAP, and honestly finding a good dentist…read moreis stressful! I can't tell you how many places I looked at and how many reviews I read. It was exhausting! When I saw that this office was less than 10mins from my house I crossed my fingers! Our initial consultation was very direct and straight to the point, which I really appreciate. Dr Brett explained all of our options thoroughly, and left me (and my kid) feeling really confident in the next steps. Our first appointment went great, with a few fillings but we were home within an hour. Our second appointment today was quicker and easier! I can't say enough good things about Dr Brett right now. It is so refreshing to find a dentist that you know you can trust. We left today, and I think it's safe to say that we found our new dentist! Side note: The staff is also amazing!

For a practice that had so many great reviews and recommended to me quite a bit I was incredibly…read moredisappointed. The front staff was so friendly but I wish I could say the same for the dentist I saw. I came in with a very specific concern only to be brushed off multiple times and offered no real solution. He never introduced himself, didn't take a look at my X-rays until after the exam when I tried to bring up my concerns (the assistant even asked if he had seen them yet when he came in so early and he just gave a very abrupt "no," which she nervously laughed off), and barely gave me room for questions afterwards because he kept trying to walk off! The place was practically empty yet the appointment felt very rushed like he just wanted to get it over with. I left feeling very frustrated and dismissed. I had to look up on their website to see who I saw and I'm positive it was Dr. Brett. If you insist on going here, try booking with the other dentist.

I would like to retract my previous review. It had been a long time since I have visited a dentist…read moreand I got a second opinion and the treatment that was suggested to me was correct because dentistry has changed in the past 10 years. I have since returned and gotten wonderful service from this office And I'm sorry for my previous comments.

I've been going to Dr Florence for more than 10 years. He was not only top of his class at one of…read morethe country's most respected schools, but he keeps up on the latest technology and he and his staff are so gentle with patients. I drove from Bountiful when I lived in Utah and now I make the trip from Los Angeles since I took a job there. You will be in good hands with Dr Florence! I highly recommend him.

While the hygienist and dentist were kind, knowledgeable and thorough, the office/billing manager…read moreis a complete nightmare. My last appointment was in September 2024, in June 2025 I received a bill for $500. After calling and emailing with Candace the office manager, it was made clear that the financial policy I signed and what I was charged were VERY different. I pointed this out and asked why I was being overcharged, Candace then threatened to add more charges to my bill to send to collections. After reading other previous reviews, it's clear there is some billing/insurance fraud happening. Stear clear of this place.

I've been going to Starley Family Dental, specifically Nathan, for ten years. I've always received…read morefantastic care from both the hygienists and Nathan. He's filled several cavities and redid a crown that another dentist did poorly and I haven't had issues with any of his work. I will continue to go to Starley Family Dental as long as it's open and I live in the area.

The office is beautiful! All the staff is extremely friendly and welcoming. Dr. Whitaker is so nice…read moreand includes you in the treatment process. My appointments are always very thorough. Absolutely amazing dental office. Highly recommend to anyone who is looking for a great dentist and an honest dental opinion.

I switched to Roy Dental Care a few years ago and I am very happy I did. The staff is always…read morewelcoming and professional. They are always on time and don't make you sit and wait. Billing has always been correct. I had to get a cavity filled recently and felt so relaxed and comfortable. After each cleaning they thoroughly go over all the details.

My daughter had all 4 wisdom teeth removed. She was terrified. Dr Broadbent and his staff were…read morewonderful. Their bedside manner is amazing. The surgery went well, it was quick with no complications. I just wish they would have kept my loopy daughter for the rest of the day Oh my do I have some videos

I had the opportunity to have Dr.Broadbent extract and due surgery on my mouth a couple of years…read moreago, he is very kind, to the point and compassionate. unfortunately, I will be working with him again due to a hacked job with a dental office of Rochelle Rasmussen, who claimed to be a full- service dental office. I am now unable to get out of bed I am so sick.