It's a clean location with 24 hour operation. They've just converted over the machines from coin to…read morea card. The card requirement is new. I tried loading their app and it says my Android phone isn't compatible. I guess I could have used a credit card to pre-load one of their cards, but I see that as an impediment to just coming in to dry my clothes. It looks like their rates increased as well. I called their number as they described for help. 24 hours later and still no response. This location has made it more difficult to do business. I'm going to go elsewhere.

Had I not witnessed this myself, I would not believe what I am writing…read more Yesterday, I was washing clothes at this establishment. My attention was drawn to a lady using one of the dryers. She had opened the door to the dryer she was using and smoke was billowing out. Not steam, but smoke. The smoke began to get thick in the laundrymat so we opened both the front and back doors. It was that bad. The lady's clothes were literally being burned up in the dryer. She began to slowly pull out some of her garments and put them into one of the rolling carts. The stench was intense. Two or three of us called the number posted above the washing machines. About 30 minutes later, a person who identified himself as the owner arrived and came inside. As to this next part, again, if I have not heard this, I would not believe it. The owner actually had the nerve to claim the ladies clothes caught on fire because she was using the high setting on the dryer. He explained that it's important to read the labels on clothes so this doesn't happen. Even though this was a ridiculous statement, I piped in and asked if that was the case, then where are the warning signs about this danger posted in the laundry mat ? The owner immediately changed the subject and said all of the dryers were inspected a couple of weeks ago, and they were all just fine. Obviously, there was a serious problem with this particular dryer, but the owner did not want to take any responsibility whatsoever. Everybody in the laundry mat could've walked out, and just let the place burn up, but the owner did not seem to have any appreciation for that. I left my number with the lady and she reported back that the owner finally paid a reasonable amount of money for the destruction of her clothes. Perhaps the owner overheard me advising the lady on how small claims court works. Be careful if you do business at this laundromat.

Able to take my clothes in to get pressed in a timely manner. Affordable pricing and a good turn…read morearound time.

I have been satisfied with quality cleaners until today I carried 7 shirts in Monday morning and my…read morereceipt said they would be ready Thursday the 26th after 4 o'clock I was there at 4:15 the shirts were not ready I can not make several trips there to get laundry if they are no good at their word I need to find another laundry. I think 4 days is long enough to do 7 shirts

rating was higher because you could use your debit card or CC, now you have to use a wah card add…read moremoney to. it was so easy before, who the f uses coins or cash anymore?! so if I onl need $10 worth of drying time with $20 left on card I lose $10 until next time and evry is $20

Clean and close to my house. Good snacks in the machine.Wish they were open all nightread more

Came in around 7 PM Monday immediately with a "oh I'm sorry ma'am, last wash is at such as such." I…read moreanswered by telling the attendant that I only needed to dry. she exclaimed "oh ok ". I was very disappointed when I returned at 5 till 8pm (closing time) and the place was completely shut down and dark as if it had been deserted for hours/not a sole in sight....with my clothes locked inside...so I hoped!!! I just hate it when businesses don't live up to their store hours, but at any moment or the bat off and eye, closes before actual closing time, no matter how it make affect others. At 8 PM, I do expect that i would be locked out/ assed out!!!- my fault. but 5 mins is more then enough time to grab my things from the dryer and be out.

paid $22 for a long dress to get dry cleaned and they could not get out the stains. did not tell me…read morethere was a stain policy until after I picked up my dress and noticed it looked the same as when I dropped it off. it was also my first time there.

I have been using Normal Town Laundry for many years. Its always very clean and friendly…read moreatmosphere. Very excellent machines and Maria and coworkers are very helpful always. I wouldn't use any other laundry facility ever. The equipment is always in good operating condition and cleans very well no matter the stains. The prices have always been kept at a very reasonable amount. Thank You Normal Town Laundry for your years of dedicated service. Its always Premier Service in every way. Elaine

Was in town for a visit, wanted to return home with a minimum of dirt clothes. My clothes were…read morelaundered, neatly folded and bagged within 2-3 hours.

Hours are not customer friendly. Get there one minute past 6pm...too bad. Prices increased a lot…read morerecently but service is worse. I took a new jacket in for cleaning, and it was returned to me with a stain.

Just got my clothes back and one of my items was ruined. There's a white spot on the front of my…read morevintage dress (almost like bleach). There definitely was no spot when I brought it in. I asked the lady working and she said she didn't do it and it must have been there when I brought it but I showed her a picture of me wearing it a week before (no spot) and she became rude and said it was definitely my fault. I take good care of my clothes and this was a silk dress so I was even more cautious wearing it. I will not be returning. If you're like me and want to take care of your clothes too, avoid this place at all cost. UPDATE: another vintage top had the tassels CUT off! I wore it once! I am livid.

This review is for the Statham location. Do not use them for alterations! They outsource their work…read moreand it is not dependable. Just needed a simple hem and they promised it would be done in a week. Went by (1) time and it wasn't ready. I was told be ready next day. Didn't happen. A week and a few days later and no finished item. Called manager and he hung up on me.

Wonderful dry cleaners! Accidentally left white linen dress that had gotten mud splashes during a…read morerainy day in the car for weeks & they removed all stains! Then 2 days later, took care of the salsa stains! Very professional and fair prices.

These guys ruined my silk shirts. I had to take them to another cleaner and they are still messed…read moreup. I even asked them if they could do them and told them exactly what I wanted. They are horrible.