Everything as promised on time and great craftsmanship…read more Made appointment, quick turnaround Highly recommend.

Needed a chip in my windshield repaired. Called and spoke to Robert and set up an appointment for…read morethe next day. Got me in right on time, and him and his son got it repaired quickly while explaining the process. Paid cash for a very fair price and looks great! Definitely recommend.

Called for a quote on a spray-in bedliner. They got me in the next day and did a great job. Super…read morefriendly group. I highly recommend.

I called the phone number on the board outside of the shop. It's not the correct phone number. You…read morewould think they would change it and if it is the right number you think they would answer it or at least empty the mailbox associated with the number I called the lady and asked for an estimate on a simple, small dent and my response was I can't help you unless I see the vehicle, I explained it was a new car and a very small tent. She said anywhere from $100-$500. That's kind of a big stretch for a single dent about the size of half a dime no expert or man but I've been around and at least she could've given me a more solid price and that it sounded like I was bothering her anyway so I guess I won't be using their services, since they only have three reviews, one of them bad and then my review is going to be bad based on my interaction with the woman on the phone

Robert is very knowledgeable and understands the intricacies of windshields with all the bells and…read morewhistles. I have a BMW with heads up display, a rain sensor and all the other things and Robert understood how to accommodate for this to ensure proper installation. He took his time and his work was precise. I highly recommend him. I hope I don't need him soon though!

These guys are the best! John came to the house, was prepping the replacement windshield and…read morediscovered a small imperfection, brought our attention to it and rescheduled an appointment. Sherri and John both worked hard to help us coordinate calibration of the windshield to help us save time. Having to replace a windshield is a bummer. Big Bass Ayto Glass made the experience so much nicer. 2 thumbs up and 5 stars!

Pulled up about 3:50 pm today. There were 3 cars in the bays so I knew I'd have to wait just a bit…read more I was greeted and told there were 3 people working the bays so it shouldn't be too long. 10 minutes later I was guided into the bay. No problem. 25 minutes passed and NO ONE spoke to me to get my info or start working on my vehicle. Finally, I asked a guy that was walking past my vehicle if there was a traffic cone in front of me. He replied no. I said good...because I'm leaving. He said, Oh sorry. I won't be back. I understand having to wait....but 25 minutes and nobody checking? Sorry...your 25% coupon isn't worth wasting time.

I stopped for an oil change at Take 5 because it was convenient (I was already on that side of…read moretown, anyone from Granbury knows that's a major plus), but I would strongly recommend going ANYWHERE else. * They charged me $1,150 for a basic oil change. The error was only fixed after I pointed it out, and the only receipts I received were the incorrect one and the refund/charge correction, not an itemized one. They did end up fixing it (still pending on my bank account as of right now, but only one charge has gone through fully). * They showed me a photo of a completely empty coolant reservoir, claimed it was from my car, and told me it was unsafe to leave without a coolant flush and that they would have to report it to carfax. The photo was not of my vehicle. I returned to get an itemized receipt and ask for my air filter back and they told me that they had not said it was empty (assistant manager Braiden Turner had me step out of my vehicle and look at the perfectly fine coolant reservoir (which he insisted was empty). When I said "yeah, what about it?" He switched to talking about it being the quality and state of the coolant being unsafe. * They removed my air filter, told me it had not been changed in two years and wouldn't work properly (I had it replaced in May and the inside of the pleats are still pretty white), and then failed to reinstall it before letting me leave. I left with NO air filter in my car. After this, I went to Jiffy Lube across from Whataburger because my car was getting hot and not accelerating right on my way home. They confirmed the issue, got me a new filter, and checked my coolant (it wasn't empty) and treated me with professionalism and kindness. I'll be going there from now on. Told me that I needed to get an itemized receipt and watch my bank account and to call them if I end up having any issues with my car after it being serviced. Please learn from my mistake and take your car elsewhere!

Took my company car into the Carrollton location. Eli was my tech and he explained everything step…read moreby step to get the chip in the windshield repaired. The entire visit was less than 40 minutes and I am very happy with the outcome. Will be a return customer!

Update (2/18/26). They came out and replaced my windshield today. The District Manager did refund…read moresome of my money. However, I don't think I will recommend or use them again, because of the 3 month long extremely frustrating experience. If you do decide to use them for windshield repair, I strongly recommend the instant you hear the phrase "back ordered" either get your money back on go elsewhere, or at where they ordered it from and call and confirm for yourself that they ordered the correct windshield. Also, take your car in versus trusting them to come to you.

What a joke of a company if this dealership doesn't remind me of a used 1980s sleazy used car…read moredealership. Not only did it take me about a week to get a OTD price but they kept on using old sales tactics to get me in the door. Look it's 2025 people know the game and people have been watching videos and they have their own past experiences that they learn from. This dealership charges you about 6K dollars worth of unnecessary add ons. Plus they charge you if the vehicle is a CPO, they double dip and charge you again for tinting a used TRD that has already had tint from the previous owner according to Carfax.

I'll give it 2 stars. Coming from out of town they gave me the out the door price over the phone…read more Great job! Went from 43k to 53k!!! 10k in dealer mark ups!!