1. Professional Alterations By Maria

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Scotts Valley, CA

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Professional Alterations By Maria

4.6 (9 reviews)
Closed • 11:00 am - 5:00 pm

Services - Professional Alterations By Maria

Custom tailoring

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Mission Dry Cleaners - This is the name sewn on crooked

Mission Dry Cleaners

(55 reviews)

$

Efficient and friendly! Great place for fluff and fold especially when you need to get laundry done!read more

Really bad experience from start to finish. Took in two vests for dry cleaning, one was a brand…read morenew, expensive gift, I had just cut the tags off to get it cleaned. First I had to argue with the employee that faux fur meant fake fur and not fox fur. That should have been my first red flag, but after I asked him to look up the definition of the word faux, we reached an agreement that it was indeed fake fur. A different employee rang me up for two jackets, I told him that they were vests and he argued with me about it. I was running short on time so decided just to leave and talk with them about it when I picked it up. He also didn't apply the first time customer discount. When I picked up the vests, the employee agreed that they were initially billed incorrectly, changed the ticket to vests, and said the first time discount could no longer be applied. Fine, was satisfied he corrected the bill, until I opened the package to see that not only was the material on the new, unworn vest now matted and rough (looks incorrectly cleaned), but is also now missing its belt. I mentioned the missing belt and the employee explained that since they didn't initially notice the belt, they weren't responsible for tracking it as a separate item. I asked him to look for the belt and he could not find it. I emailed the business asking for a manager to call me and still have not heard back. Recommend that you just save the heartache and go elsewhere.

Professional Alterations By Maria - sewingalterations - Updated October 2026

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