Been a customer for years and am so disappointed that they're not as clean as they used to be. Dirty bathroom, dirty sinks. Hoping the owner sees this review and makes changes. Mahalo read more

I've been coming here for 10+ years so I've seen the highs and lows of this business. Before COVID, this place was warm, welcoming, and so friendly. I felt like I could have a genuine fun conversation with my nail tech/manicurist hence why I kept coming back. I got close to Tina and Tony who basically watched me grow up and have been serviced by Janet and Coco who are also amazing. After COVID, this place pushed the "business" aspect. Everything felt rushed and at times it feels like the workers felt unhappy or stressed. They added more chairs and more staff making this place feel more cramped than ever. I continue to come back because I appreciate the service Tina and Tony continues to do for me after the many years I have been coming here. If it was not for them, I probably would have found a new nail place and new nail tech/manicurist. I typically do gel pedicures and occasional gel manicures. I like their online booking system. Sometimes my appointment time is honored and other times they are so busy that I wait about 10-15 minutes until it is my turn despite scheduling an appointment in advance. Do I recommend this place? I recommend Tina and Tony. If you are looking for a place to relax and be at peace, this is not the place for you. If you are on the go and wanting to "get in and get out" then this place would definitely be your vibe. read more

I have been going here for months now and I have not had a service to complain about. Today I got a grl x fill, my nail tech was yoyo. She gave me knowledge of my nails and other options and I am so grateful. Highly recommend this salon very good vibe. Talented nail techs who are driven!! read more

Professio Nails - Cat eye hearts - Nail Salons Near Me - Waipahu, Hawaii

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I came in as a walk-in and was immediately pampered from start to finish. They didn't just do a basic pedicure--my calf massage included a Turkish mitt exfoliation that left my legs silky smooth, followed by a real reflexology foot massage that melted away tension. They even worked on my wrists and elbows, which released so much stress I didn't even know I was carrying. What blew me away is that right after my appointment, I went to play a round of golf--and not a single chip in my polish! The whole service was quick, efficient, and truly fantastic. The nail shape is perfect, and they nailed (pun intended) a neon shade with full coverage that so many salons struggle to achieve. Best value in town. I walked out feeling relaxed, looking great, and already planning my next visit. Highly recommend! read more

I was in the area and figured I got my nails done while I had time. So glad they had an opening. They were very busy during the weekday, too. Great customer service as soon as I walked in. I was not pressured into getting any upgraded services which was nice. The price is decent, too. Normally, I do gel nails but wanted to take a break and just do regular polish. The person I got did so well and my nails look really good. Thank you Professio Nails. read more

Went as a walk-in since I was shopping, it was super busy. I only wanted to just remove my gel polish, but staff were so nice enough they had me on the side to get the job done. Will come here again later to try have my nails done but will try by appointment. read more

Professio Nails - As of 3.16.25 - Nail Salons Near Me - Waipahu, Hawaii

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I made an appointment online the night before from a recommendation from a friend that goes to this salon and decided to get a gel fill and pedicure with Lan. The moment you walk in, you sign in on the iPad with your phone number and then go to the assigned desk. I had a broken nail and Lan magically fixed it! I then started my fill and she and I hit it off. We immediately fed off of each other's vibes and had good conversation. She makes sure that you're happy with the everything about your nails, whether it be the shape, color, and design. As you know going to a new nail salon can be a little daunting, but Lan exemplified great customer service and as a plus, she's so funny and really made this whole experience enjoyable. So, if you're looking to get your nails done with quality work and service, look no further and go see Lan! I promise, she won't disappoint! read more

Professio Nails - Lan's work - Nail Salons Near Me - Waipahu, Hawaii

I was headed to my usual nail salon but the H-1 traffic was horrible. I made a U-turn and headed to Professio Nails in Waikele shopping center. I called ahead and they take walk-ins. Perfect I arrived to see almost every Pedicure seat filled. 6 out of the 8 Nail chairs were filled as well. Professio has staff and they aim to please. Just friendly and down to earth. It was good to hear everyone talking story and laughing. Just a great feel in the atmosphere. Their prices are comparable to everyone else. Basic Gel Pedicure without the frills $52. The prices increase from there according to your need. I added the price list in the pictures for those who need it . The young lady who did my pedicure has an eye for detail. She took care of ingrown nail bed without asking. The tipping policy is cash only or Venmo. I was in and out in good time. It was worth the turnaround from the traffic. Mahalo read more

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I went here because of a previous manicurist who is no longer there. Big mistake! Nails were uneven, hardly any cuticle work, files like she dislikes you, and she said she'd give me a round shape because my nails weren't long enough but my nails look unnatural and round in general! I can't over the shape! This was $85 not including tip. it's comical. The unevenness is hilarious and my nails are all at different lengths. read more

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Love this place! They are so nice and welcoming here. I love the vibe and the service is top notch. Every time I come here, I leave loving my nails! read more

Professio Nails - Nail Salons Near Me - Waipahu, Hawaii

I've been going to Summer since last year, and I always look forward to every appointment with her. She does my nails perfectly every time--her work is clean, precise, and truly professional. You can tell she takes pride in what she does, and it shows in the results. Highly recommend! read more

Amazing as always. I've seen a couple people here and my niece has had several different nail tech and our nails always end up amazing. Doesn't matter who you go to, they will do a great job. read more

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Excellent and fast service at Professio Nails, not many places offer magnetic polish, so I was super happy they had it available, it even matches my Labubu The staff were really sweet, friendly and accommodating! I had car trouble earlier and had to call to move my appointment to 30 minutes later, they were understanding of my situation and moved it back. Definitely coming back again, maybe with a different Labubu so I can match my nails again lol. read more

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So busy but so efficient! My boyfriend made me an appt Friday night for Saturday morning at 9 am when they open, got out by 10. Got a nude cats eye with gold chrome accents and she did really well! Came out to $100 and I'm ok with that bc how fast she did, no hand massage thought but that's ok bc she was so efficient. read more

Professio Nails - Outside + nails - Nail Salons Near Me - Waipahu, Hawaii

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Tony did these! I love him so much very attentive to details. I go to him because I love the way he files and shapes my nails. Right now I have acrylic overlay on my natural nails. read more

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I've been looking for a new nail salon closer to me and I'm so glad I came to professio nails. I accidentally booked the wrong service on their website but they were accommodating and were able to do the nails I wanted. I wanted French nails with 3D flowers and Tina was amazing. I've gotten so many compliments from my customers on my nails. I love it I also had a pedi done by Le and they were both great! Definitely coming back next month for my vacation nails. Highly recommend them! read more

Professio Nails - Nail Salons Near Me - Waipahu, Hawaii

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kind of mid. we got the profesionail pedicures. everything seemed rushed. massage was barely a massage. for what we got.. it was expensive. $64 for the professional pedicure, $84 with added gel. there are different types of pedicures but we chose this bc of the paraffin bc that's what we loved from the other salon. there was nothing playing on the tvs. it seemed like they were only nice to the regulars but when it came to us they were okay. the service/ attitude changed when it came to us. i was excited to try this place because of the few friends that recommended it. just not for us. we've had better, for a cheaper price. but you can try it out for yourselves. my toes still turned out nice. they didn't dig in deep to take out the dirt tho. read more

Requested an appointment online. Received confirmation of time & service Arrived a few minutes before our scheduled time. A walk in arrived right after us. The walk in was acknowledged before us, seated & being assisted. Once we were acknowledged, we were advised there would be roughly a 10 minute wait. I've been to enough nail salons to know 10 mins is equal to 30. No thanks considering we'd made an actual appt. Poor service. Poor system of how to handle customers. In hindsight, I'm glad it didn't work out. This pls e is pretty small for a nail salon. People were packed in here pretty tight. I don't think I would've enjoyed a service where I'd likely be bumping elbows with the next patron. read more

They were busy once so I went to a new place. The new place effed up my nails to the point my whole nail was falling off. So be sure to call for reservations if u wanna go here. I love it here. I was so upset the new place messed my nails up but professionails came thru once again. Every time I walk in they know I'm not gonna be simple. Lives the money look so went for it a second time and this time I loved it even more. The young guy took care of me once again. He's cool. Always get my nails right. I'm telling y'all this is the place. Don't cheat on them or you'll get the karma I got read more

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This was my first time trying out this nail salon. I can't even tell you ladies that my experience here was 10/10. Highly recommend this nail salon. My nail tech who did my nails was Lan and she aced it and met my expectations. She was very professional and knowledgeable about nail care and also, suggesting what's best for the nails. But it's all your preference on what you prefer on doing on your service. Originally I had dipped powder from another nail salon didn't last long, so Lan suggested trying Gel and Lan was telling me every detailed step of the process of Gel. And I was amazed. Love Lan her vibe is very comforting. Ladies if you're looking for a nail art and someone who'll tell you what to expect in your service of what you want to do in honesty. Or someone who cares about your nails. Book with Lan. The staff and the owner are all very welcoming when you walk in thru the door. You'll be helped immediately or in a timely manner. Just be patience with the staff and everyone in there are working hard. read more

Professio Nails - Nail Salons Near Me - Waipahu, Hawaii

I made an appointment for a pedicure with Tina because I remember reading good reviews about her and booking a pedi in 2024, but I totally forgot how she looks like. I come in before 9:30am and realize I want a manicure as well so I asked for one. I check in and wait till 9:30 to be seated with someone to do my pedicure. The whole time I was getting my pedi, I thought it was Tina, but it was someone else! Then in the middle of getting my toes done, someone comes to do my manicure. It's about 10:10am at this point when another customer walks in and says she's a bit early for her 10:30am appointment. To my surprise it was Tina doing my manicure and that was her next client! When she realized her next client was here, she started rushing on my gel x. While applying the tips with the gel, she applied too much on my thumb that it oozed out to the cuticle and she cured it. If I didn't speak up I feel like she would've left it like that. She also didn't file the underside of each tip before applying so we'll see the retention on these non-etched tips... Then the lady who was doing my toes didn't fully cure the gel and she smooshed off the white to just paint another layer on top. The next day there was a hole in my polish on both big toes so I went back thinking she'd file it down to smooth out the hole but no.... she just put another layer of polish on top. Disappointed to say the least. She also started filing the sides of my big toe a lot? So now I have a lumpy layer of polish on my toes Back to my manicure--Tina was still rushing to finish me to get to her 10:30am client (It's already 11am). I wanted a pointed almond shape, which she showed me on my pinky first. I agreed on the length and shape of the pinky. She proceeds to quickly cut the rest of my nails. I'm all for speed, as long as it's efficient, but these honey... were not efficient. Her cutting the sides of my nails to shorten her "filing time" made my nails super uneven, longer than the example pinky, and crooked. I didn't notice it before I left but now it's the only thing I see on my nails and I hate it. For $150 and a more than 20% tip to each worker, I expected to love my nails, but I don't. I'm thankful that they helped me choose the color for my nails but maybe I need to try a different artist.... read more

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1st time visiting this place since they changing management. Love the renovations. It was clean and there were a lot of desk, pedicure chairs available. I did a full set with gel x and my tech was Lee. After showing him the design I want he gave me a quote right away which I love! He was very gentle while filing and didn't hurt at all. After shaping my nails he asked if they were okay or if he needed to change anything. Even after doing the design he had me check it to make sure I was ok with it before curing! I would definitely come back here, I found my new nail salon! I would set an appointment with them because they were busy when I went, but they do take walk ins. read more

Professio Nails - Nail Salons Near Me - Waipahu, Hawaii

I've been coming to this salon since 2017 and love love love the original workers. New management came along in 2024 and ruined my original love for this salon. Summer better watch her attitude and learn customer service skills. This salon handles appointments VERY POORLY and VERY unprofessional. I had a CONFIRMED appointment made three days prior. Don't tell me the requested tech is "coloring their hair"! Do you think a customer wants to hear that!? If that was the case, I should have been notified PRIOR to my scheduled appointment that I wouldn't get the requested tech. And if that wasn't possible, you folks should've had techs READILY available to REPLACE the tech who HAD to color his hair. Summer, the owner, also did my manicure. She didn't even give me a massage (it states on the website, all manis gets massages), she made my cuticle bleed (it was burning under the UV light, ouch), and every time she was done with my hand, she threw it back at me. Excuse me Ms. ma'am, don't you dare take your frustration out on me, trying to rush through my mani just because YOU folks failed to replace the tech who had to color his hair. Bring back THE OLD MANAGEMENT!!!! The old timers will ALWAYS be my favorite. Shout out to Tina, Tammy, Anna, Tony, and I even remember Kim! You guys are the real MVPs!!! They placed the original workers towards the back of the salon, so you can definitely sense the vibe of how the new management runs things. read more

Hands down one of the best nail places, plenty of parking, Starbucks next door and my nails always look amazing! You can even make an appointment online. Ask for Amy, Summer, TK, or anyone really and you won't be disappointed. Nice and clean shop! read more

I've been coming here since moving to Waipahu in 2021 and by far the best place in Waipahu. I've tried 3 other nail salons since then and non of them beats the service and quality here. This place may not be the most fanciest looking but it is clean and the workers are very friendly. I always get a pedicure and they always do an excellent job. I love how it's not rushed either unlike other places and other places over charge things. If you're a simple person like me, this place is awesome!! read more

Professio Nails - Christmas decor / price list / nail shelf wall - Nail Salons Near Me - Waipahu, Hawaii

My first time coming here! I was able to get squeezed in the same day I called for an appointment. I was helped by Tony and Tina! Tony cleaned my nails up very well and always reassured me about making sure my nail length was to my liking. Tina did AMAZING with the line work! The staff is lovely and are nice to chat with. The store is very cute and well spaced out. Safe to say, I'll be coming here from now on for my nail services! read more

Professio Nails - Right hand. Full Set (Acrylic)! Serviced with Tony and Tina! - Nail Salons Near Me - Waipahu, Hawaii

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It was ok - nothing spectacular or noteworthy, but not a bad pedicure overall. Scheduling was easy and I'll admit it was surprisingly busy - it doesn't look that big from the outside, but it was quite busy for a Friday morning. It's a very clean and well run place and everyone is very nice. My tech was young and got to business quickly. I had some runner's callouses that she took care of and the deluxe pedicure was well worth the price. Pros - clean, sanitary, nice polish. Cons - massage very short (compared to other places I'd been to), nails were cut rather sloppy (uneven), and the cuticles were also not cut down, felt it was rushed. Despite having the deluxe, I was outta there in 40 minutes. Other places were at least 1 hour, often longer. I don't think I'll return, but again, it wasn't all bad. I just think there are other places that are better than this one. I do wish them success bc they were all so nice. read more

De is AWESOME!! I've been coming to this salon for many years now and he doesn't disappoint! He takes great care in making sure my nails come out perfect! He's skilled at what he does and is very professional. Can't go anywhere else! read more

Request for Lan she is the best nail tech I have ever been to trust me you will not regret it!! especially for cleanliness, design, & overall health of your nails. She educates you about how to care for your nails and easy to get along with, I trust her with all her recommendations. She specializes in design and hand drawn nail art which is why I go to her I'm very particular about the shape of my nails and design. The salon itself is clean but it looks like they do get busy so you should book an appointment instead of walking in and the workers are friendly they will greet you right away with lots of parking. If you're still searching for a nail tech look no further this is your sign to get your nails done by lan. read more

Professio Nails - Nailsbylan - Nail Salons Near Me - Waipahu, Hawaii

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Friendly & kind staff. Always helpful with choice of nail colors. Easy to make appointments online.

First time in, Coco was very professional, and gentle. Coco made sure I was very comfortable and communicated everything she was doing. Also helped me pick the best service and color for my pedicure. Her massages are also amazing!! Will be returning :) read more

Great place to go for nails, friendly staff, good music, EXCEPT I have been here multiple times and they always have the grossest YouTube videos playing of animals getting slaughtered. Its SOOO gross! I don't know why they think people would want to watch that while trying to relax. Chicken guts being ripped out. Frogs and snails being cooked. It gives the whole place a very weird vibe as everyone tries not to look and get grossed out. Please put better videos up for viewers to watch to entertain the paying client and not the staff. This place would be 5 stars but the videos make it a 1 star experience and make me nauseous and not want to come here. If they change the videos I'll change my rating to 5 star. read more

Professio Nails - The type of gross images they have up on the tv's - Nail Salons Near Me - Waipahu, Hawaii

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My fave nail place was booked so did an easy online reservation for this salon. I had the 1st appointment of the day but the tech came in about 15 minutes late, no biggie. I chose a design from their gallery, she said no problem. She tried, but couldn't replicate it. Her next appointment came in and she told the client she was almost done with me. She asked me if I liked it but no, i didnt. The gel was too thick and the design was not what i expected. I wish I could just start over but she was just rushing to finish at this point. I told her it was fine and still tipped 25%. A few days later my legs broke out in a rash. I think it was from the hard sponge. read more

Went there for a couple years and liked everyone and always received a decent to pretty good job for manicures, pedicures and brow waxing. I cannot in good conscience wholly recommend for any/everyone. If you are an occasional customer and/or have lots of time on your hands, this could be a good choice. It is very close for Waikele residents so that is a plus and you will get a pretty good end product. If you are looking for a good regular service, this may not be the place for you. Technicians change constantly so you cannot make an appt w a particular person if you prefer that. Pricing is different than posted and different every time if that bothers you. They are very busy and there is no point in ever making an appt or trying to secure an appt on or before a busy day or weekend. All customers are taken on a first-come, first-served basis. I've tried all different ways starting with opening time. (The opened late that day.) I've made appointments way ahead of time and also within a few hours to no avail. Although it appears that you can make an appointment by phone, none of that matters when you arrive. You will always feel like a new customer with no appointment. Also not a good place to bring someone as a gift or treat just because it is not a relaxing atmosphere and chances are good that the two of you wait around a while like you had no appointment that started 30 mins ago. Even that is understandable sometimes but not acknowledging it is not. My recommendation is to go a little farther out where you can make regular 4-6 week appts to get a more consistent service somewhere where you're more likely to have someone know your name eventually. And always, tip well when you do -especially holidays. read more

Well i hate giving bad reviews but im pretty disappointed. The chair was broken so no back massage. And then my technician put no effort into the foot massage. I don't know if she was tired since I was her last for the day but I def wont be back read more

I have been getting my nails done by TK since April and haven't never been disappointed! Not only am I left impressed with his work (I tend to be kinda picky with how my nails look) but I commend him and the rest of the staff with how nice and friendly they are. TK takes it to the next level, making me feel like I'm getting my nails done by a friend and answering all my questions regarding nail care/tips on what I should get done. I love how he takes his time to be precise and make sure they come out exactly how I wanted. Absolutely love TK & recommend going to Professio Nails! read more

Professio Nails - Nail Salons Near Me - Waipahu, Hawaii

Went up for the day and I was just killing time so I decided to get my nails done. Did a walk in but they was busssy and less then 2 mins waiting I was called and next thing you know my nails was being clip and filed. Then my phone rang I had to pick up my husband. Brahhh. The guys look at me and said ok ok. And I was like I'll be back I promise. came back all workers look at me and I was like ok I'm back to do my nails sat me down it's was quite so I jus had to break the ice and said and who won the bet thinking I wasn't going to come back? They all crack up! Love the vibe. Open honest workers. They are friendly and very positive people! read more

Professio Nails - Pretty in pink - Nail Salons Near Me - Waipahu, Hawaii

I've been coming here for quite awhile now. I love this place. Fast and Friendly service. Great nail techs. I've never had any issues with anyone here. I've gotten my nails done by almost everyone there and they're all very good. I've been to other places and Professional Waikele by far is way better. If I can say one thing I wish they gave longer massages with the pedicure but that's it. Other than that this place is amazing. So if you're looking for good vibes and great service come to Professional located in Waikele next to the old Kmart!! read more

so cute thank you so much Amy! Amy really is the best. I only request for her. She always does an amazing job & very talented!!! read more

Professio Nails - Nail Salons Near Me - Waipahu, Hawaii

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Quality service, really good nail art and gave me exactly what I asked for. Also really reasonable price, $98 for this set read more

Professio Nails - My picture that I showed them - Nail Salons Near Me - Waipahu, Hawaii

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