I walked in and for an auto parts store this place was pretty clean!! I was greeted by a young…read moregentleman and asked how I was doing! I was helped to find my parts quickly and wished to have a great day after checking out!!! Overall a great experience!!

Over all the people are kinda nice but some goofy ahh lookin dude named Charles sucks.read more

As a person who knows nothing about cars, it's very refreshing to go to an auto store and not feel…read morelike you're being looked at like you're dumb and not feel liKe you're being taken advantage of. This store has helped me countless times with that I've needed without selling me a bunch of things I didn't. They have been very helpful with assisting me in not only choosing products but making sure I know how to use them. Will definitely be returning with all of my auto needs.

The store does not deserve a Star but I have too to be able to comment my multiple experience with…read morethis specific store branch. Autozone itself has been an outstanding company for DIY customer with top quality product and comparable price than any other Auto parts supply. This particular store has not shown any customer service ethnicity since I have been stopping by when my other favorites Autozone stores did not carry my requested parts. It has been a challenging event when entering the store because they automatically look/talk you down when needing/asking anything. I regretted having my family member get my orders from them because they feel upset when they come back home - No customer service basic 101. Please Autozone Corp find your Mission Statement and evaluate the need for customers within this branch. I hope to later come back with a reply with positive outcome once we figure out how to improve this branch. We are all human beings and we should be able to help each other out to make a better world without politics and legal barriers. Thank you all for your understanding. Let's continue making a better society with one seed at a time.

I recently walked into the Auto Zone on Nappanee Street Elkhart, IN and Tyler…read more immediately told me I had a serious problem see my car Volkswagen Touareg smelled of gas but it was much worse than that, it was a Friday evening it was almost 5:00 and he took the time to try and help me get my vehicle to probably one of the best shops to fix it in Elkhart that would be Angel Automotive. See in this world we live in now people don't care they don't want to be bothered and everyone is moving so fast no one really has anytime to care. My fuel system had a major problem and it's just I all fixed now. I just want everyone to know and the managers at Autozone you have an excellent crew at Elkhart store 4516. Thank you to everyone who helped me that evening. KATRINA STEWART I

I went to the AutoZone on Cassopoliss Street in Elkhart and it was nice and clean for a car parts…read morestore! The folks were very helpful at this location and seemed to enjoy there jobs! They even helped each other during my shopping time there ,even tho it was busy!! I will definitely go back!!

Went to this location to see if they had a belt to fit my lawn edger. The manager, Elizabeth took…read morethe time to help try to "match" as well as showing a new employee how to do this when the situation came up. I received great service and was pleased to see how the manager took the opportunity to train her employee. And even though they did not have the belt needed, she scanned other nearby locations to see if they did. She also gave me the belt ID number if I needed to go Lowe's or search online. This location just became my "Go to" place for all my auto product related needs. Thank you for your patience and effort!

i bought a battery here for about $200 and when i tried to return it because it stopped working the…read moreclerk said i could only get a new battery instead, (i had already got one from another place.) so what i'm just gonna get another shitty battery from you? this place is garbage.

I really can't say enough about my great experience at the Autoszone location on McKinley in…read moreMishawaka. Specifically due to Eric! He was so kind, and his expertise was so apparent! He quickly changed my car battery after I had been dealing with a mountain of incompetence from the local Kia dealership. It is so refreshing to have someone be so kind and helpful! Thank you so much!!!!

Great store. I came for new wiper blades and the employee was so helpful. he literally installed…read morethem for me for free! They also tested my car battery and told me that I do not need a replacement. Very honest!

Great place! Very friendly and always go out of their way to help above and beyond! (SEATON)read more

The guys here always go out of their way to help. The customer service here is absolutely amazing.read more

We had our 2006 Ford E350 van transmission rebuilt by Fred's in January of 2015. Van had over…read more340K. Now in August of 2019. Our van has over 665K & still going strong. I did have a few problems with the Bill. I was excessively charged for synthetic ATF fluid. I gave them 3 gallons of my own to use. Service mangers reluctantly gave me a refund. He was NOT very happy.

Very poor quality work and poor (non existent ) warranty. I'm a business owner with numerous…read morevehicles. Decided to give Freds a try. Big mistake. The transmission failed shortly after they rebuilt it. They reluctantly "repaired" it under warranty but after getting truck back it didn't shift properly. Brought it back again and they said they couldn't figure it out. And that I should take it to a Chevy dealer? After taking to Chevy dealer they diagnosed that Freds had repaired with an incorrect part. I paid the Chevy dealer for the diagnostic work. Freds made a huge deal at that point about reimbursement of the $75. Then the transmission fails again one month out of warranty. Had the transmission re-rebuilt again by another shop @ that point and it lasted 10 plus years.

Had to go in just for a battery, Gary was there to help me to the fullest. They didn't have the…read morespecific battery I wanted in store but Gary helped me find a similar one for a bit cheaper. Very personable and very well knowledgeable!

Called to see if we could use a tool. We were told yes over the phone. We get there and the manager…read moresays no. We went to oreilly and they were able to help us. Customer service at advanced was horrible they are not about the customers at all

I don't usually leave reviews because my mom always said " if you can't say anything nice, don't…read moresay anything at all. " So I will rave about Dually Depot. From the very first conversation I had with Heather, to the very completion of the work, Heather was there every step of the way not only there but was courteous, effecient, professional, going above and beyond. I am sorry I don't remember the names of the guys in the shop, but they exemplified the same excellent traits. The work they did installing my Blue Ox tow plates and Roadmaster Invisibrake system was exactly as I had hoped, perfect. I would not hesitate for a second to bring my truck back to Dually Depot. You shouldn't either. Tell them Lew sent you.

Darick and Josh are some really cool guys! Every time I come out to Elkhart, I stop by to get…read moresomething installed and they get on it quick. If they don't have it in stock they order on the spot! Their service is the best! Thanks guys!