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    Pro Team Cycling

    5.0 (1 review)
    Open 7:00 am - 4:00 pm

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    10 years ago

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    Turtle Rock Ebikes

    Turtle Rock Ebikes

    (2 reviews)

    We bought Lectric bikes on line. They both needed adjustments before we could ride. Brian did all…read morethe adjustments and gave us some tips on riding, care, and different accessories we might be interested in. He took care of all the warranty paperwork. Brian runs a great business and was very helpful to us since we are new to riding ebikes. He was very patient with us. Brian runs a great business! The Zinn's

    I purchased ae- bike from Brian at turtle Rock e-bikes and when I went to pick it up went the bike…read more He was supposed to go over the on how the bike works because I've never purchased a e-bike. He talked to me for about 5 minutes and then customers started coming in so he immediately left me and helped the customers. I had to go back inside to get him and he never went over all the details on the necessities of riding a e-bike. Well! Long story short, I did not know that there was a break in period For e-bike tires so my tire must have been a little low from riding it two times. I email him and explained the situation. I went up a driveway and bent my back rim. I contacted him about the it but decided I would take full responsibility and if I bought a new rim would he install it on my bike and I would pay for it? He began to tell me that I would have to leave my bike for over a week and a half and I told him I couldn't do that. If we could maybe schedule it out a month, a month and a half and in advance and that way I wouldn't have to leave that long. I emailed him over and over with no response with a price that I asked him to give me and about how long he would have it in the shop if we planned ahead. He has yet to contact me or Email me or anything. I would not recommend this bike shop if it was the last bike shop on Earth. Because he never explained my e-bike to me. It ended up costing me almost $400 with rim and installation. Do not buy, you will regret it

    Pro Team Cycling - bike_repair_maintenance - Updated August 2026

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