Today's septic crisis at our new residence was resolved by a simple telephone call. Charles Panky…read morespent literally an hour of his own him walking me through troubleshooting my system at absolutely no charge. That kind of customer service is very rare to find. I highly recommend him to anyone!

Panky was referred to me by Mr. Rooter. On Tuesday evening, I noticed there was no drainage at all…read morein my house. I contacted Stone's Plumbing, who said he would arrive between 10 and 11 am on Thursday. Twenty minutes before 10, he called to reschedule for the next morning between 10 and 11. When Friday arrived, I had to text Stone's Plumbing around 11:15 to confirm if he was still coming. He called me and said he couldn't make it and would reschedule for the next morning. I then called Mr. Rooter again, who had referred me to Panky. Panky assured me he would be able to get my drainage working that day. He understood the inconvenience of our situation as a family of 5. By 5pm, Panky had my septic tank pumped, and my house was draining properly. He helped explain how the septic system works and made sure we had proper drainage before he left. I am very grateful for him and his partner coming out and helping us. I would definitely call him again if I have any other issues or need a pump in the future.

Great guys! Quick to respond to our request! Been using them several years. Really highly…read morerecommend them to everyone with septic! The other day's pumping went flawlessly! I have had a septic system for over 21 years. I tried others long ago.... Won't leave AAA!

I am very late in posting this review and have gone back and forth with what to say. I am sure this…read morecompany is completely capable of pumping a tank but if you do not know where your tank is located, I would advise you seek another company. I picked them because of their great reviews and years in business. Shortly after we moved into our house in May of 2021, we called AAA Septic out to preventative pump our tank. We did not know where it was located and neither did the previous owners. The employees had me flush a sensor down the toilet and they "tracked" it under our patio pavers that surround our pool. Since it was just a preventative pump and the holidays were quickly approaching we figured we would wait to get to the bottom of everything. Fast forward to January of 2022 and our septic tank overflowed. AAA Septic recommended another company to excavate for us, which was a HUGE mistake. Apparently, the owners of both companies are close family friends. I won't get into that in this review here... We now have learned more than I care to know about septic tanks and even the lowest skill level employee should have been able to find our tank, which is in the most logical place in our yard, nowhere near where they "tracked" it. Where the tank was said to be was very close to the house at the highest point in the yard. The tank is in the grass to the side of the pool in a low point of the yard. There is also a cleanout clearly visible on the side of the house and anyone that knows anything about a septic tank should have known to look for it. Save yourself the headache of going through the very long and expensive process that we have and look for another septic company elsewhere.

I needed a septic pump/inspection completed prior to me purchasing my house. Troy made the process…read morequick and easy without costing me a fortune. Big T is the only septic company I will use now for my septic needs. Thanks.

We were purchasing a home and needed the septic pumped before closing. Troy worked us into his…read moreschedule so we could meet our deadline. Very professional and knowledgeable. Gave us some pointers and did not charge extra for being last minute. Will use again in future.

Great same day service (it was on a weekend). My hose bib in the front of the house cracked and it…read morewas in the middle of the coldest time of year. We had just had a 4" snow the day before. I have always covered my exterior hose bibs with styrofoam and have never had a problem. But today, upon returning home from church, the spigot was gushing water. I immediately cut the water and called my regular plumbers who I found out do not work on weekends. I googled 24/7 plumbers and Taylor Plumbing was at the top. Their ratings were good, so I called them and explained my problem. Within two hours, two service technicians arrived. One was named Randall. They quickly assessed the situation and within 5 minutes were hard at work to resolve my issue. They replaced the entire hose bib lickety-split. They were professional and pleasant fellas to work with. I'll definitely keep them on my speed dial if another issue arises. Thank you for your professional service!

Great service !!service same day I called! Fast friendly and reasonable prices can't say enough…read moregreat things about this company it's so nice to have a plumber I feel comfortable recommending to friends and family Great job Taylor plumbing !!!!!!!! Thank you !!!!!

I have used Knoxville Plumbing/Hero Services for our plumbing problems for some time now, and can…read morehonestly say they are the best. The technicians always let me know when they are coming to the job and give me the price for the work before doing the job. We had used a few different plumbing companies before trying this one, but found they were over-priced and not likely to fix the problem. Robert and Tim, as well as the other technicians that have worked on problems at our commercial property have all been excellent and fair. I would not consider any other plumbing company again. Sandy C.

This company is way overrated and overpriced, as well. They charged me over $3000 to fix a water…read moreleak in my yard using a bobcat. So you can imagine the big lumps of soil and big holes in my yard. It's so bad, I can't hardly walk in my yard or even mow where they worked. I called to ask them to fix my yard but they ignored me. DO NOT USE THIS COMPANY. OVER PRICED AND THEY WILL LEAVE YOUR YARD A MESS!

Price Septic Tank Service does an amazing job pumping your septic tank! Super friendly, quick…read moreappointment times, happily answers questions about you septic health and maintenance. Shows you your empty tank when they are done. They went above and beyond to make digging the lids for our next pump so much easier on us (but they dig if you need them to). Couldn't be happier with the quality of their service and would never use anyone else!

Called them around 10am to care for a septic backup issue. He was here before noon, fixed it,…read moreshowed me how to do it myself in the future and did it all with a smile. HIGHLY recommend them!

Highway robbery! We had a simple outdoor hose bib that wouldn't close. We expected either a…read morerepair, or worst case, a replacement. When the guys got here, we were quoted $475 to replace it. When asked about a repair, the guy said, "...if we have the parts on the truck, it'll be $350...". Obviously, I didn't pay that as I felt it was extremely high. Sure enough, after they left with my $79 'show up and estimate' fee for 5 minutes of looking at my crawlspace and telling me, I called another plumber nearby. That plumber estimated $225. After calling the original plumbers office again and explaining the situation I just experienced, along with the estimate I got from the other place, the lady on the phone even told me it seemed high. Either this place has a technician problem of inflating their book price or they have a pricing problem overall. Unbelievable! Anyway, completely would not suggest this plumber to anyone. UPDATE: Owner Ricky called me, explaining their pricing structure and refunded my 'show up and estimate' fee. He was very polite and open about their structure.

These guys are the best of the best. Knowledgeable. Fast. Reliable. Great value. I would highly…read morerecommend them to take care of any plumbing problem you have.

My garbage disposal started leaking bad so I was put in contact with Plumb Rite through American…read moreHome Shield. They could get me in the following day but no big deal since it wasn't all that urgent. The following day JEFF showed up, figured out we needed a new garbage disposal and I believe he got everything done in under 10 minutes. JEFF was professional, friendly and got the job done in NASCAR pit crew speed. Need a plumber? Call Plumb Rite!

Great service and expertise in installation of 2 modern toilets and troubleshooting on a pipe issue.read more