I went in for a simple manicure. A person needing a fill in came in shortly after as I was…read morewaiting. They called the fill in back before me so ask why I had to wait when I arrived first. After a few discussions between the employees I was called over first. They obviously want to take the higher paying customers first.

I've been to this salon twice only. The first time, I got a basic French tip acrylic set, and it…read morewas great--nice vibe, and it lasted well. The second time, for my fill, I showed Kelly a long pink-to-white ombre design and asked for extra length. The length didn't happen, and I didn't say anything because I truly do not know the process and thought she was going to. The ombré didn't happen either, she did two or three coats of a light pink to give an illusion of an ombré? Because I guess the tips being thinner lets light pass and makes the tips look kinda like a pink to white ombré? I also told her clearly that I wanted the letter E on my ring fingers--regardless of there being no E in the photo. She still misunderstood, thinking the little light reflecting dots in the photo was somehow the design that I wanted. She did the dots to a total of 4 fingers and each of those times I specified I wanted an E and not what she was doing. She either didn't hear me each time somehow or does not know English that well. I was sitting in confusion and so was she apparently. So after that, I went home defeated because I didn't know how to be any clearer, told my mom, and we returned with a photo of a letter E from Pinterest. When I came back Kelly asked for the original photo again and pointed at the literal light reflection and said that I "should have told her" because that's what she thought I wanted. I apologized for not directly showing a photo of a letter E, but that I definitely DID tell her multiple times that there was no E in the photo, but that's what I would like. (Initial on a nail for significant others has been trending for many months so I didn't think to prepare a photo) She fixed it and I got my E, but was still unsatisfied because I spent 50 on a set I'm not that satisfied with, when I could've spent 15-25 bucks more and got the length and ombré I wanted aswell as the E. Despite the miscommunication, it is a cute salon and not as stressful as maybe diva nails or any place bigger.

This place is the only one I and my family go to. They truly treat you like family. Jennifer, the…read moreowner always asks about my family and is truly concerned and interested. The pedicures are amazing! She even put toeless socks on to keep my feet warm. They did a nail set and pedicure last minute for me and didn't care how long it took. Great prices, caring service! Thanks Jennifer!

I got a full set. The shape wasn't what I wanted, I asked for coffin and got something that looked…read morelike from the 80's. Both thumbs were cut by aggressive, haphazard filing. She did attempt the design I asked for, but it wasn't exact. Overall, I wouldn't go again.

Hair's Where It's At is the best! It's so clean, bright and comfortable. The stylists are…read morewonderful! When you explain what you want, they really understand and you leave there happy every time.

Wonderful service. Went above and beyond. Beautiful job. Very accommodating. Convenient to me.read more

Great local nail salon! I got a really nice gel manicure. Everyone here is so friendly, my nail…read moretech was awesome! Decent prices.

The pedicure by Nancy was amazing. Nancy is amazing, actually the only reason I tried this salon…read more My nails were another story. Anthony didn't listen when I said I wanted square, "just take the sharpness off the corner so it doesn't catch on everything" (my nails were square when I went in). He did squoval, I ended up losing half my nail length for him to correct the shape. Also they used 3 coats of polish on my toenails, which have a good coverage and even color, Anthony only used 2 coats on my fingernails thus my toes are darker and a more solid color than my fingernails (it looks like someone tried to match it but didn't have the correct color). Going to have to go pay another salon to change the color. If you value your nail length don't go! My nails are very difficult to grow and this was this first time ever they got that long without any tips, I'm very disappointed. $110.00 plus $20 in tips wasted.how long my nails were before and where that are now.

Very friendly, clean and they are very professional. My nails always look great!…read moreI am an avid gardener and sometimes my nails look like they are beyond ever looking presentable again but they always work their magic.

This salon takes good care of customers. Treated very well. Nails were done very nicely.read more

My go to hair salon! Markie does my color and is the BEST! I also go for regular blow outs at their…read moreblow dry bar which is just amazing. Gives us a little hint of big city living in Scranton

I had the most amazing experience-thank you Michelle! I can finally say that I walked out of a…read moresalon and was 100% thrilled-color, cut-everything! I brought in a few pictures for ideas as I was not sure what I wanted-Michelle listened and helped me decide. From scheduling the appointment to walking out the door, everyone was delightful.

Great service. Great people, down to earth friendly vibe. Love love love this place for my fiancé…read moreand father in law whose hair I really care about lol cant go looking crusty out here when you're from nyc. I recommend!

Been going here for years now and I promise you, you won't come out feeling like you wasted your…read moremoney on a bad haircut! Staff is very nice and do various give always over the holidays. They are very aware and know how to do current modern day styles unlike competitors I have visited. I promise you won't be disappointed!

Great haircut. Very nice owner Does what needs to be done. Nice long term customers that are nice…read moreto talk to . 15$ for a cut and a shave. Very clean shop