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Auburn Hills, MI

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Pro Nail and Spa

2.6 (57 reviews)
ModerateNail Salons
Closed • 10:00 am - 7:00 pm

Services - Pro Nail and Spa

Manicure

Manicure and pedicure

Nail fill-in

Pro Nail and Spa Photos

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Recommended Reviews - Pro Nail and Spa

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Reviews With Photos

Wonderful and quality mani- pedi all the time! Better to make an appointment in advance, Tracy and Tom are the best! There is dip mani- that I love: lasts 6 weeks!

My freshly finished $50 pedicure, what a shame.
Greg B.

I didn't want to believe the star rating. A friend of mine suggested this place and actually gave it a recommendation. I had a pedicure scheduled for two at 3:00. Apparently they're male pedicurist do not do men. So I had to wait for the only gentleman that could or would about 15 minutes while he finished his lunch. I was willing to let that go however I was sitting in a massage chair. Woman who was helping my friend asked if we were getting the deluxe pedicure and I told her no we would take the $35 pedicure. Surprise surprise at the end we were charged $50 for deluxe pedicure. I know it was clearly stated but the up charge was definitely on purpose. Be very careful, I can understand now why their ratings are so low.

The hot wax machine really needs a cleaning.
Veronica D.

I popped in for a quick eyebrow wax. When all my places are full and I need it done I'll feel courageous and try a nail spa. The area where the waxing happens is very dirty. I was not happy with the way the wax machine, or the bed looked. But the job was good, it was $15 which is higher than usual for a nail spa. But I was thankful they were open and did it for me.

Sparkly pedicure for a semi formal function
Angelica J.

I needed a pedicure very quickly because I only had about a 1/2 hour to spare before I had to be home and on my way to a function. When I walked in on a Saturday afternoon they seemed to be empty and were able to accommodate me. They did do decent work But not phenomenal as there's still some rough or callouses on my toes That aren't visible but can't be felt. The woman next to me was complaining about something but it wasn't her nail she told me it had something to do with the nail Tech so going there knowing that maybe that maybe they might not be super friendly. The price was reasonable for a pedicure about 50 bucks

acrylic full set
Sarina L.

My nail tech, Dennis, was so good!! Great acrylic application and really sweet. Wait for my appointment was a little long, but I didn't mind :)

Christy F.

This is right by my house, so it is super convinent. The prices are pretty good too, much cheaper that LUV in Rochester Hills. My gel polish is 25 bucks. They have a variety of essie, opi, and china glaze polish. They also carry the gel polish in opi axxium, gelish, cnd, and a few others. I am wearing gelish 56 jet set...it is the coolest color. It is grayish purple, but in the sun you can see tiny sparkles...but only in the sun. The manicurist and some of her coworkers could not stop commenting. I have also had the french gel polish...they did a good job. Both manicures lasted about 8 days. With the french I thought she did too large of a white tip, but she fixed it for me. I am picky like that. It was evenly applied, smooth finish, no bubbles, not sloppy, not on my cuticles...pretty darn good! They also have glitter tips, airbrushing, nail art, waxing available. There is a nice flatscreen to watch some news on. I call ahead and make appointments, and have never waited much at all. They usually have at least 6 people on staff. The pedicures are in the back....about 8 massaging chairs. I have sat in nice massage chairs, but it was still nice. I enjoyed catching up on my celeb gossip via people magazine. More entertaining however was the dude in the tigers hat and tigers jersey (mind you it is not baseball season, he is just a manly man) who was getting a pedicure complete with blue nail polish. Apparantly, he is a frequent flier. Apparatly, he also has good taste as the girl next to me requested the same blue as the gentleman. My heels were in need of tlc and she offered to use the razor, which I know is illegal, however highly effective. I caved. She also took super good care of my newish tattoo. You can tip on the credit card, but you need to tell them before they ring it up.

Nails were trash. Never been in so much pain getting my nails done, only for them to look like a child did them. They were also VERY rude. Pointed and snapped at me to go to my seat and then kept getting up to do other things while doing my nails.

Not sure why this place doesn't have better reviews, I've only been here twice but both times I thought they did a really good job, Dennis did my nails today and he was super accommodating and took his time. my nails look great and I am fairly picky about them

Manicure
HayleyColby H.

Went to get a fill today and the guys name was Denis? He did amazing and was super patient and made me feel comfortable if I felt the need for him to fix something. I Deff recommend this place!

Full set

This was my first time here. I'm very happy with the service I received. I got there early and was helped right away. Just a pleasant experience. Thank you Tom for doing such a good job and being so courteous. The ladies in the store made sure to ask if I was happy with the service also & even wanted to check out the final product ! Thank you again Pro Nails !

Over clipped index finger
Natalie W.

I would rate 0 stars if it was possible. My mom and I made an appointment for 4:00pm and they made My mom wait 25 min even though we had an appointment even though it was not busy at all. So the older guy was rushing me the entire time, and you could tell that he was already in a mood before he even started anything. He asked what color I wanted 10 different times within the matter of 5 min. So he started the pedicure and he was extremely rough like he was letting out his frustration. Then all of a sudden I was in a lot of pain when he was cutting off some of the skin around my toe and cut way too much off and I was bleeding for 10 MIN! He never said sorry until 15 minutes later since he kept complaining saying "oh you're bleeding a lot." Anyways, he finishes up my pedicure and it looks like crap since my toe now has a scab on it since he gouged it so bad. So my mom finally gets waited on and the guy asks "is this your mom?" I said "yes" he then said "same face" which I thought was fine. Then the woman waiting on my mom proceeds to say "no she(as in me) is much prettier." It was extremely rude and made my mom feel awful! So then he starts on my hands, I asked for a color change. He starts with the electric buffer and burns the bottom of my thumb with the tool. Then he starts cutting my cuticles and I said I just wanted a color change not a manicure. He pushes back in his chair and he gets all mad at me because I said something. Then he proceeds to say "you're scared I am going to make you bleed again." Granted that would be a thought in my mind but I did not want to be overcharged for something I did not want.. So he just is extremely rude to me and ends up cutting my index finder too much and now I have a scab there as well... when I did not ask for that in the first place. So he gets done with My Mani/Pedi and my mom was only 1/2 way complete with her Pedi.. Since the woman that was doing her nails kept getting up every 5 seconds to tend to everyone else BUT her! then has the nerve to say to my mom I am running everything. There was 6-7 other people working there and only she was tending to everything. Anyways, I end up waiting for my mom for an hour and 45 min because the woman kept getting up. My mom's feet and hand color was supposed to match and it was completely off!! Plus she rushed through everything and it looked like she just wanted to get done. It was a complete waste of time by getting a crappy Mani/Pedi with both of our Hands and feet. The night and next day my toe is in so much pain because of how deep he cut into my toe. Will not be returning!

Kalisa K.

Ok, so let me start by saying....this is NOT my regular salon. With that being said, I am VERY picky. Now....I stopped here on a whim, while I was out shopping. The salon is very well decorated and modern. I decided to go in because it wasn't crowded and I was in a hurry.....I walked in at 1pm and didn't leave until 3! There was only one lady waiting ahead of me. I was addressed once and was told that it was only a few more minutes. I was finally seated at a table and waited for another 15 minutes or so. Once the nail tech got over to me, he was very friendly. I knew my nails were in bad shape but he was very gentle and didn't over buff them. He put on my new set quickly and neatly. After he was done and I washed my hands, I was pleased. I brought in my own 2 polishes to match my toes and he applied them with no problem. The coats of polish were a little thick and took forever to dry because of that. Overall I was pretty satisfied with his work, but the wait was absolutely terrible and since I was pressed for time, that was no bueno.... Would I go back, yes. Would I wait as long as I did... Hell no.

horrible. the hurt so much from being cut so short.

If i could give no stars I would. I had longish strong nails when I came in and left with my toes a mess. I expressed how upset i was. He tried to fix it by slapping on more clear polish. Nails were left ridged and the polish job sucked. Went somewhere else after and had them redo my toes.

Nails were longer than my skin when I walked in and he left a space between the polish and my cuticle

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1 month ago

I love going here to get my nails done and my toes done. Always an amazing environment. Great people working.

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3 months ago

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10 years ago

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8 years ago

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8 years ago

The customer service and wait is terrible! Last time I was there it took 2 hours for a pedicure and fill in.

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9 years ago

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8 years ago

Tracy did an amazing job on my nails. The people there were really friendly to me. I would love to come there again. You should there, too.

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11 years ago

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9 years ago

Clean & Great Service. They fit us in right before they closed and didn't seem to mind. Very friendly!!!

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12 years ago

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Page 1 of 2

Ask the Community - Pro Nail and Spa

Review Highlights - Pro Nail and Spa

“My nail tech, Dennis, was so good!!”

Mentioned in 2 reviews

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2.9(20 reviews)
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This was my first visit to DD nails and I will be returning!…read more The salon was very clean and nice. The staff were friendly and offered snacks and drinks. My basic pedicure was great. I find that a lot of salons will rush through the service and only use one hot towel for both legs but that didn't happen here! They took their time and also gave a great massage! Not to mention my nails are perfectly shaped and the polish is neatly applied! My experience was a 10/10!

I have been coming here for almost 2 years. This was my go to spot but now im not so sure. The…read morequality of service has changed. I used to go to one nail tech every time but because I had a baby its hard to schedule appointments for me and easier to do walk ins. Well, today was unfortunately probably my last day going... I got there this morning and was immediately sat down and getting started to get worked on by one of the techs. Then a lot of people began showing up all within 5 min increments. The nail tech who was doing my nails was running around doing a lot, multitasking. Which I felt sympathetic about and even commended their hard work. Then someone who had been waiting for sometime asked how much longer so she moved me to a pedicure chair, sat her in the chair i was in and she began finishing my nails. I can tell she was rushing, the quality of the fill wasnt the best and i didnt really get what i wanted. She told me she could do it, but i feel like there was little effort to get the results i wanted, due to her rushing. I began just going along with what she was doing after already telling her its not what i wanted because at this point i was overstimulated and disappointed. I asked for an ombre with white and pink cateye. This is not what I wanted and can tell it was done quickly compared to sets ive gotten with them in the past. The crome or the cateye polish isnt blended and the builder gel looks splotchy. I am so sad, this was supposed to be a relaxing treat after being home all day with my baby, but it was chaotic, stressful, and disappointing. The screenshot is what i wanted and the 2 pics following are the results. If you go, highly recommend making an appointment and to go on a day when theyre not as busy. The quality of service is better.

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Luxor Nail & Spa - I can't believe I actually paid for this!

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1.7(67 reviews)
0.1 mi
•$$

My mother and I came here to get pedicures, we didn't have an appointment but it was an early…read moremorning so we were seated in our chairs right away. An older lady started to do my toes, she was very nice and professional, the only problem was she didn't speak English well so there was a bit of an communication issue where I couldn't understand her. She did a good job with the pedicure but I didn't like the polish once I left. I think they need to update their nail polishes, the area around me was a little messy, they should probably clean up around their stations before taking customers. They are also a little on the expensive side, my gel pedicure was $55. I found the guy doing my mother's pedicure a little unprofessional as he blurted out to us that he does "brazilian waxes", because my mother's legs were hairy. I guess he thought it was a good joke but ew, no it wasn't. I don't know if I'd go back to them, it is very hard finding a good nail place. I'm on the search!

Nooooooo!! Awful 0 stars if zI could…read more My first time trying this nail shop service was terrible. I had Marie requested a manicure and Pedicure. This shop is about quanity not quality. Marie rush through the Pedicure so she can seat the two waiting customer. Once they get you in the chair you stuck while she working on someone else. I never had someone do half the job sit you back in lobby waiting again to have my manicure done. I didn't get a manicure, just a fill in although zip was charged for a manicure. Joe the manager acted as if he was concern ripped me off on the way out the door. It will definitely be the first and last visit from me.

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Me and my mom brought my dad in for his FIRST EVER pedi and we had such a great time. First of all,…read morethe give the greatest pedicures (take their time, longer massages, etc) and second of all they are all so sweet and welcoming. Would totally recommend this spot!

Awww! I was having a rough day - on a Sunday afternoon - and not motivated to do anything. But I…read moreneeded my gel pedicure changed. It it was 4 pm when I went out looking for an open salon.... Yelp! told me several salons were open but either they weren't - or, the one that was didn't have time to take me. I figured I'd try one more or go home and try to take the gel off myself... I parked at 4:30 pm figuring I'd just see if they could take off the gel since there wasn't time to give me a full pedi. But the sign on the door said they closed at 4:30 so I stated to walk away -- but the owner Lee saw me and smiled and waved me in. I said, "oh, it's okay, you are closing" and he said, "no, no, what do you need?" And I said, "can you just take the gel off my toes?" And he said, "is that all?" Again, awww! So I'm getting pampered and feeling better about the day. My toes look fantastic and Lee gave me a great massage including hot towels. They brought me water and a little piece of chocolate. .. and I feel relaxed and rejuvenated. Highly recommend. Will be back with my friends!

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