First day of service the crew was 3 1/2 hrs late. Their secretary did call but said they were only running an hour behind. When they were almost through for the day, the foreman told me they'd come back on Monday, not the next day as promised. After a few sometimes heated discussions, they promised to come and finish the next day.
They showed up a 1/2 hr late the following morning, took a 30 min. lunch break, then stopped working at approximately 3pm. Said they'd return the following weekend!
When I called the supervisor I got the run around. I asked his crew to leave and not come back. They didn't stack the logs as promised nor did they clean up the debris (said they'd do that "next time". I and my friend stacked all the wood properly in 45 mins.!
E mailed owner of the company with photos of the work before, during and after. Tried to negotiate a fair price.
Owner e mailed me requesting a phone conversation and asked what would be a good time for him to call me. Needless to say I never got that call (excuse was he didn't see my e mail in time).
Although they did give me a slight discount, I now have to hire yet another company to finish what they didn't. Very unprofessional Foreman. Crew themselves were polite and hard working and only following orders. Don't believe what they tell you...the story will change..again and again. read more