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Pro Glass America

3.0 (4 reviews)
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Services - Pro Glass America

Auto mirror repair

Auto mirror replacement

Auto window repair

3 More Services

Auto window replacement

Auto windshield repair

Auto windshield replacement

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Safelite AutoGlass

Safelite AutoGlass

(231 reviews)

Wow! I am beyond shocked by this business and their shady practices. This was my first encounter…read morewith them. After our last sandstorm, my daughter's car ended up with a massive crack in the windshield, and now it needs to be replaced. I've heard and seen Safelite's commercials on the radio and TV for as long as I can remember, so when I finally needed a windshield replacement, they were the first company that came to mind. I called and spoke with a representative. She was very friendly and collected all the necessary information. She explained that because my daughter's car is a newer model Honda, it wasn't eligible for mobile service -- it required recalibration that could only be done at their Henderson location due to the size of the equipment. She asked if I wanted to use my insurance, but I told her I preferred to pay out of pocket to avoid potential increases in my premiums later. She then worked on a quote. After about 21 minutes of questions, she finally gave me a price: $877.82. She broke it down as $382.82 for the windshield and $495.00 for the recalibration. I asked if that was the total out-the-door price, and she said yes. I went ahead and scheduled the appointment since she told me there was only one slot left on Saturday. To my surprise, when the appointment confirmation email arrived, the total price was even higher -- $944.85. How did the price jump from what she quoted me? That's a $67.03 increase from the total she had promised. I was shocked and immediately went online to cancel the appointment. Afterward, I called several other auto glass repair companies around the Las Vegas Valley, and all of them quoted me less than half of what Safelite was charging. Most also said my daughter's car was eligible for mobile service and that recalibration was included in the price. I literally wasted over 25 minutes of my time with Safelite and their bait-and-switch pricing tactics. Very disappointing. I would not recommend them based on my experience. If you do decide to use them, make sure you're actually paying the price they quoted -- otherwise, you might be in for a surprise after the install. Oh, and one last thing -- when I tried to cancel my appointment online, Safelite offered me a $100 discount to keep it. So they raised the price, then tried to give me $100 off to stop me from canceling? What kind of nonsense is that? So shady. Although their customer service was excellent, there are plenty of other places around the Valley with much more reasonable pricing. I suggest doing your due diligence and calling around for quotes before scheduling. Know your options folks!

I went to Satellite AuyoGlass on American Pacific in Henderson to get a cracked windshield…read morereplaced. It's easy to set up an appointment online. Dropped off the car at my appointment time - the lady at the desk was friendly and when asking for my personal information , she thought to keep her voice low - very professional and nice touch. The work was completed in a couple hours and was considerably cheaper than going to the car dealer for the same job. Definitely a great experience!

Pro Glass America - autoglass - Updated May 2026

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