Pro gains has possibly the worst ever customer service I have ever encountered, I have used them for several months just because I was desperate. They don't reply to emails and when they do they are short and blunt and unfriendly. I never treat my customers like this. Also their service is nothing special, they basically add a small portion of boring old meat with carbs and veg, and you can just rotate this, but really you will get so bored of the plain taste you will not be able to keep it going for long. They don't even label the items so you don't know what is inside each food container.
The worst part is the price, say it cost £4.70 per meal, a man need about 4-5 meals a day and would give you only 1800 cals approx. and would cost approx. £22, now £22 sounds a lot of money to spend on a diet delivery every day eating boring meals, with little flavour. There are many better company's out there that offer a full day including breakfast desserts and everything for less than £20 a day. and these companies have a vast selection of yummy food and desserts, which will tailor better macros than pro gain meals. I thought pro gains was good value but just found body chef so switching to them as there selection of food is vast. and you can switch and change things up its unreal. There are also a couple of other companies if you google and it works out less than progains, and at least you get yummy foods, and the macros are perfect.
Also I am disgusted with the arrogance of the director marco that appeared on dragons den, this guy is so rude and things he is in the same league as bill gates, come on marco you make 1 million a year and that's not profit and you think you are a high profile businessman. I read in the sun the other day that marco thinks this site is worth 90 million. No way, he is lucky to make 300k a year profit in his business that does values a business at more like 1 million, but no one would pay that much for it. This company would be very very easy to copy, it is seriously overrated. Marco needs to get off his high horse and learn to be a bit more humble, advertising in the sun newspaper slating dragons den will just lower your status now!!
SO I feel this business is being over valued in the terms of value and expectations.
I will no longer use this company, also I am pleased it is not only myself leaving these reviews to show what pro gains customers think of them
Thank you
George k read more