Amazing service, great customer service, and experienced staff! They did a beautiful job with my…read moreunique tote made of heavy tapestry and embroidered with so many cats. I appreciate the hard work they put into mending my item. I also appreciate the reminder they texted me after I forgot to pick it up until 30 days after I dropped it off. The price for mending my tire was very fair especially considering the challenge of the fabric. I will certainly be a return customer. And next time not wait a month to pick up my item in time. Cannot recommend enough!

Got a linen suit pressed and pants hemmed for a wedding. Service was excellent and relatively…read morequick. Will absolutely be coming back for other alterations and cleaning needs.

A old place with old machines that run on their last leg,only a small percentage work,same with the…read moredryers,the little lady from Poland isnt very nice for some reason,what a shame!! What's the real reason this place is running like this? Is this a Beretta property? GO ELSEWHERE!!

This place is a pit. Most machines had out of order signs on them. Garbage piled up in the corner…read more No one on duty and no way to contact someone for assistance. Machine ate $4.25 and got jammed. No way to get money back out of machine. No form to fill out for refund. Used to be a good place. Not sure if ownership changed, but I'll look elsewhere next time.

Damaged my suit pants, didn't remove a stain on my blazer and charged me full price. Terrible…read morelocation!

I am still am waiting for my 5 items that are expensive bought at Chicos. 2 weeks now! I was told…read moretoday my clothes was delivered to another store and they can't find my clothes. I have been to the dry cleaners twice already. that it was be here two times now I find out this they don't know where my clothes are. This is negligence. I am so upset. I'm making a call to my attorney.

Good and reliable service, and the best customer service. Good value for the excellent quality…read more I'm very happy with Sue's services for dry cleaning and alterations. My family keeps coming back.

I've been going to Sue's for many years for cleaning and alterations…read more Sue is very efficient and offers great value. She's creatively fixed a few things for me, and I've always appreciated that.

Need to be cleaned a little more detail sometimes dryers have gum or other debris in them…read more Also washers are filthy around the seal where door closes and some washers smell very bad. These are all from customer laundry cat pee smelling things that should be thrown out. In my opinion but the details of cleaning should be addressed. Otherwise great owner polite and decent priced I go there occasionally.

NOT worth the money. The machines aren't cleaned out and it's BEYOND obvious. I was there today…read more(4/30/25) and don't plan on going back because it's just disgusting (you'll see human hair, dog hair, outside debris, etc). The people that either owned or managed the place had NO issues coming into the establishment to collect the quarters for the OVERPRICED machines. They lock the doors at 8p because your last load needs to have been started by that time. I brought my disinfectant wipes and gloves because I did know what to expect. I'm grateful that I brought those things because without a doubt they were needed!!

In addition to our occasional dry cleaning needs, we've been bringing a mountain of dress shirts to…read moreCaption West Cleaners in Brookfield for years, and they always do a fantastic job! The cost is reasonable, the staff is incredibly friendly and helpful, and they always have things ready when we need it (even when we have last-minute drop-offs). It's nice to have a place we can count on for quality service and great customer care nearby. Highly recommend!

The owner is very kind, always in a great mood and even when I drop off something to be dry cleaned…read morelast minute he manages to get it done in time.

They provide quality cleaning, meticulous steaming and exceptional tailoring! Been with them for…read moreyears and never disappointed!! Prices are reasonable and often lower than surrounding similar businesses. Pay cash and get a discount.

This is a top notch laundry mat with full service too. Had a queen size comforter and light fleece…read moreblanket I wanted washed. One place I had used before wanted $22 just for the comforter and one of the "big name" dry cleaners wanted $25 just for the light blanket. Took both to The Laundry Shop and got both washed and folded for $22.50 They even packaged them in a nice zippered plastic container. On top of all that, they called me within 3 hours after I dropped them off to say they were ready. I'll be using them again.

Great and clean facility. Thank you. I drive from South Milwaukee to come here. What is near me is…read morean embarrasement.

Not sure where to rate this business overall…read more 80% of the machines are up to date and not under repair like several other laundry mats in the area. It's clean on the most part during the lunch hour time frame. you can't really control other people's children who are running around pushing carts and hopefully no accidents will happen Prices are cheaper than similar establishments Nice touch would be having an attendant on duty during different times of the week